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SISI Login Issues with Independent Steam account

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Roshallock
Attaque au Fer
#1 - 2015-08-02 01:54:15 UTC  |  Edited by: Roshallock
Hi,

So I created account information via a service CCP quietly provided for steam users to get around the problem of steam launches.

https://www.reddit.com/r/Eve/comments/339jb1/psa_for_steam_users/

After creating my information, I log into main server; all is well. Singularity does not recognize my account information. I would really like to use this character on the test server to try different fits and train with my corp, but I cannot due to an unknown issue with SIS and this account. Evil

Any information or links to a forum post that has already addressed/solved this issue would be greatly appreciated.

Thanks,

Roshallock

Edit: I should note that my installation of Test server is correct, as I am able to get an alt into SIS with no problems from the same launcher.
CCP Habakuk
C C P
C C P Alliance
#2 - 2015-08-02 20:22:20 UTC
Hi,
It seems like you converted your account to have a proper user name - but Singularity does not have this information yet (the account is still a normal steam account there). This will be fixed with the next DB mirror.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
Roshallock
Attaque au Fer
#3 - 2015-08-03 00:48:07 UTC
Okay. Any idea when that will be? I've been dying to use this toon on SISI for a long time, but can't :/

Thanks for the reply!