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Unexpected Dowtime Update - Tranquility Is Back Online

First post
Author
CCP Falcon
#1 - 2013-06-03 10:33:48 UTC  |  Edited by: CCP Navigator
As of 10:15 UTC today, Tranquility is back on line after an unexpected overnight downtime.

Our engineers have worked overnight to resolve the cause of the downtime, and we are currently monitoring the cluster to ensure that the issues which caused the situation are fully resolved.

We apologize for any inconvenience that this extended downtime has caused.

You can read more about what caused the problem in a statement from our Chief Operating Officer here.

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3

Aprudena Gist
Deep Core Mining Inc.
Caldari State
#2 - 2013-06-03 10:37:27 UTC
why would you do daily downtime ~50 minutes after you just go the server up?
hfo df
Ramm's RDI
Tactical Narcotics Team
#3 - 2013-06-03 10:37:30 UTC
Seems like the EVE API is slow / not responding .... best set a long skill now we still can? :)
(PS Roll out the new Expantion while we wait :p.)
RaTTuS
BIG
#4 - 2013-06-03 10:37:35 UTC
do we need a regular Downtime now?
I know cron jobs are cron jobs but.....

http://eveboard.com/ub/419190933-134.png http://i.imgur.com/kYLoKrM.png

Kirjava
Lothian Enterprises
#5 - 2013-06-03 10:37:37 UTC
Incoming shitstorm! Twisted

inb4 Chribba
In b4 trolls
Inb4 free SP plz!

Good work CCP, take the day off.

[center]Haruhiists - Overloading Out of Pod discussions since 2007. /人◕‿‿◕人\ Unban Saede![/center]

BigRed Seven
Da Short Buss Inc.
#6 - 2013-06-03 10:38:08 UTC
Eve launcher still in offline mode for me. Help
Reuben Johnson
Gal-Min Industries
#7 - 2013-06-03 10:38:29 UTC
While I commend CCP on handling the blackout, I'm still having a problem logging in. Get to character pick and niether of my toons are shwoing, and one is completely gone as a choice. The number of players has gone from 2k to over 12k (now 14k), so hopefully this will clear up after normal DT.
Mitzi Sayuri
The Carlyle Group
#8 - 2013-06-03 10:38:30 UTC
Ah, downtime. Back to normalcy.
Claire Raynor
NovaGear
#9 - 2013-06-03 10:39:16 UTC
No need to appologize. I'm really really sorry that you suffered this horrible attack. I'm sorry you missed your Sunday off - it was a nice day in north scotland so I assume it might've been nice in Iceland too. You are amazing - I can't even - people who would do this.

Hopefully the people responsible will get what's comming to them. Thanks for the Twitter and Facebook updates.

I'm truely sorry you had to deal with this. Esspecially nasty as you've got your/our new expansion just about to come out with a "recruitment" drive underway for new players and the Dust 514 thing going on.

I really hope this doesn't hurt your plans. We shouldn't let it.

Epic stuff - laters!
3rr0rc0d3
#10 - 2013-06-03 10:39:37 UTC
Thanks for your overnight efforts CCP!

I make spacemusic. www.minddivided.com

Proud supporter of HighDrag Podcast http://highdrag.wordpress.com

ITTigerClawIK
Galactic Rangers
#11 - 2013-06-03 10:39:43 UTC
a valid question was raised but topic was locked and linked to an already locked topic to continue discussion but ill ask here, is the new launcher more susceptible to DDoS attacks?
Ione Hawke
Darkness Industries
#12 - 2013-06-03 10:39:48 UTC  |  Edited by: Ione Hawke
Will this DDoS and related outage influence Odyssey release schedule? Can we still expect it tomorrow?

edit: also props to all engineers working through the night to resolve issues and CCP in general for communicating as they did.
Laura Ravencroft
Vitelligenous
#13 - 2013-06-03 10:42:00 UTC
Yes Thank you. I am grateful to be getting back online while I still can. Hope Tuesday goes smoothly. Would hate to be stuck in the real world for another 24 hours as real people may have to die. Blood For Oden!!
Korotani
Deep Core Mining Inc.
Caldari State
#14 - 2013-06-03 10:42:06 UTC
Hope everyone at CCP didn't tear all their hair out, sounds like you had a big job on your hands. Good to see everything's getting back to normal.

Trust no one. 

Implying Implications
Sebiestor Tribe
Minmatar Republic
#15 - 2013-06-03 10:43:38 UTC
Thank you for letting me log in to update my skill queue.
Claire Raynor
NovaGear
#16 - 2013-06-03 10:43:48 UTC
If anything "Good" can come of this -

EVE Online has had Massive exposure on the gaming websites and media outlets over this. All very sympathetic - All very Pro-CCP and Pro our community.

Maybe a silver lining in this cloud for you guys. i hope - it give us media visability!

Thanks soo much.
Aurah Sirius
962348 Corporation
#17 - 2013-06-03 10:45:20 UTC
@big red seven

look into your CCP/Bin folder and run the exe Exefile

it will get you going if your launcher is in a twist
Rhnra Pahineh
Viziam
Amarr Empire
#18 - 2013-06-03 10:45:24 UTC  |  Edited by: Rhnra Pahineh
ITTigerClawIK wrote:
a valid question was raised but topic was locked and linked to an already locked topic to continue discussion but ill ask here, is the new launcher more susceptible to DDoS attacks?

That makes no sense at all. DDoS means Distributed Denial of Service. Basically you focus a lot of requests at a service, enough to make it panic and unable to answer thus preventing people to access said service (here the game). The launcher is a simple launcher, you can't 'attack' it.
Orka Hudziy
Tax Avoid 4 EVER
#19 - 2013-06-03 10:45:38 UTC
SP...
Pans Exual
Tackled In Belt
xXPlease Pandemic Citizens Reloaded Alliance.Xx
#20 - 2013-06-03 10:47:17 UTC
A 'vulnerability in the back end' apparently.

Always painful is that Blink
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