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EVE Alliance Tournament Discussion

 
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EVE TV Stream issues 14th July

First post
Author
CCP Loxy
C C P
C C P Alliance
#1 - 2012-07-14 23:31:13 UTC  |  Edited by: CCP Loxy
Hi everyone.

The EVE TV team would like to pass on our apologies for the issues viewers encountered while watching today's stream of the Alliance Tournament. We had several drops in the stream that resulted in a restart of the feed which combined with the built in delay ruined the enjoyment of several matches. We also had audio sync issues throughout the day.

The team here has investigated these issues and we've now made several changes that we believe will solve these problems. We also have several action points ready to be used if we encounter similar problems tomorrow.

I'd also like to add that we have no reason to believe that any of the issues were caused by Own3d.tv and they have been very supportive in helping us identify issues in the setup on our end.

We hope you'll tune in tomorrow to enjoy day 6 of the tournament.

- CCP Loxy on behalf of the EVE TV team

Video Producer & Director of EVE TV

Tony Two Bullet
Monocle Madness
The Mockers AO
#2 - 2012-07-14 23:53:46 UTC
Shocked

It happens! Good job trying to keep up and thanks for the replay at the end of the night!
Stags Leap
The Night Watchmen
The Bastion
#3 - 2012-07-14 23:57:24 UTC
You work your *** off for these tournaments, Loxy. We appreciate what you do.

And thanks for keeping us posted on this.
Skogen Gump
Sebiestor Tribe
Minmatar Republic
#4 - 2012-07-15 00:12:16 UTC
Thank you for both your efforts and your honesty, Loxy - we really do appreciate everything you've done for us!

Here's to having a better day tomorrow and for the rest of the tournament!
MissBolyai
ElitistOps
Pandemic Legion
#5 - 2012-07-15 00:56:16 UTC  |  Edited by: MissBolyai
No worries, we enjoyed it.
Fridder VonRidder
Red Federation
RvB - RED Federation
#6 - 2012-07-15 02:19:43 UTC
As annoying as it was, it is greatly appreciated that you have acknowledge the issue and are working on it. I love the transparency of EVE.
Tyrrax Thorrk
Guiding Hand Social Club
Dystopia Alliance
#7 - 2012-07-15 05:32:49 UTC
Should still use twitch next year
Jaceq Ooz
Eagle Nebula Industries
#8 - 2012-07-15 08:13:02 UTC
Did u set up some emergency source of broken matches we missed? I'm kinda interested in some of 'em...
promixius
Monkeys with kevlar
#9 - 2012-07-15 08:51:41 UTC
It always amazes me how you CCP, says things like they are and don't wrap the problem in bad excuses.
However sad it was that the stream broke a few times, it was still a joy to follow.
Keep it up, as i've seen others write aswell you should switch to twitch next year.

Jaceq Ooz, you can find the whole show from last night at http://www.own3d.tv/CCPGames
it's not broken into single fights i'm sure that will come on youtube later on, it does take a big effort to edit all that :)

Keep up the good work CCP!
Thecla Elarik
Blue Republic
RvB - BLUE Republic
#10 - 2012-07-15 10:24:32 UTC
Hai Loxy,

In addition to the drops and the audio desync there was also a 50hz hum in the left audio channel. Did you notice this as well?
CCP Loxy
C C P
C C P Alliance
#11 - 2012-07-15 10:53:30 UTC
Thecla Elarik wrote:
Hai Loxy,

In addition to the drops and the audio desync there was also a 50hz hum in the left audio channel. Did you notice this as well?


I didn't but I'll look into that thanks.

Video Producer & Director of EVE TV

Whitehound
#12 - 2012-07-15 12:07:10 UTC
CCP Loxy wrote:
.. and we've now made several changes that we believe will solve these problems. ...

It is better to know than to believe... Maybe just a bad choice of words on your side, but if not then test it. You will then know if it works.

Loss is meaningful. Therefore is the loss of meaning likewise meaningful. It is the source of all trolling.

Leeme Lone
Rapid Withdrawal
Pen Is Out
#13 - 2012-07-15 12:36:04 UTC
It worked great past years, why change a succes.

I honestly cant say i enjoyed it.
Vjorn Angannon
Lead Farmers
#14 - 2012-07-15 12:54:04 UTC
promixius wrote:
It always amazes me how you CCP, says things like they are and don't wrap the problem in bad excuses.
However sad it was that the stream broke a few times, it was still a joy to follow.
Keep it up, as i've seen others write aswell you should switch to twitch next year.

Jaceq Ooz, you can find the whole show from last night at http://www.own3d.tv/CCPGames
it's not broken into single fights i'm sure that will come on youtube later on, it does take a big effort to edit all that :)

Keep up the good work CCP!


Actually, the last 4 and a half matches are missing Cry
Cooper Anderson Stewart
Casalt Corp
CAStabouts
#15 - 2012-07-15 14:09:35 UTC
Second the twitch.tv over own3d. Twitch has an iOS app and hate them or not apple devices cannot watch the stream due to not running flash.

There may be a hack out there or something but cutting out millions of potential mobile users is bad.

Was ccp aware that you can't watch own3d on your iphone4s but you can watch twitch on a dedicated app before committing to own3d and why did you pick them over twitch.tv?

Just curious behind the thinking on that one...
Aryth
GoonWaffe
Goonswarm Federation
#16 - 2012-07-15 14:17:31 UTC
Great to hear, the audio sync was driving me up the wall.

You guys feel good about the setup scaling to the 30k+ viewers the finals may draw? It was great the first 2 weekends, but it didn't seem to be many more people watching yesterday. Was just odd.

Leader of the Goonswarm Economic Warfare Cabal.

Creator of Burn Jita

Vile Rat: You're the greatest sociopath that has ever played eve.

Thecla Elarik
Blue Republic
RvB - BLUE Republic
#17 - 2012-07-15 14:52:00 UTC  |  Edited by: Thecla Elarik
Audio sync seems to be fixed

50hz hum is still there in left audio channel

*edit* and the stream just died again
Trudge Amatin
Perkone
Caldari State
#18 - 2012-07-15 15:01:39 UTC
Famous last words lol?
Scatim Helicon
GoonWaffe
Goonswarm Federation
#19 - 2012-07-15 15:02:07 UTC
Off to a good start today, I see

Every time you post a WiS thread, Hilmar strangles a kitten.

Vik Bower
Deep Core Mining Inc.
Caldari State
#20 - 2012-07-15 15:05:12 UTC
Yeah, good work guys, clearly a great success!
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