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Confusing abuse, when is an exploit an exploit?

Author
Aphoxema G
Khushakor Clan
#1 - 2012-03-22 16:55:33 UTC
I saw this...

http://community.eveonline.com/news.asp?a=single&nid=4946&tid=1

and it brought to mind a sort of ethical conflict. I agree that this is abusive behavior, an unfair use of how the game works. The fair thing would be to change how that works, and considering the sheer value of even an empty jump freighter, I think it's reasonable to outlaw this device until a real change can be implemented. Now, if I completely agreed I wouldn't be here, trying to start a conversation about it.

There's a question here about whose ignorance is more valuable, and the precedence set by choosing one over the other.

If a JF pilot does not know of this exploit, they can unexpectedly be forced into losing their ship. A replaceable ship, maybe even returned to them without penalty through a petition.

If another player does not understand that this is considered an illegal exploit, or even if this is done entirely on accident, or even if it's not even used and they manage to kill someone, they can get banned forever?

This is like the problem of Hell; how can any act that causes no real or only finite harm deserve eternal punishment? If anything, that pilot should just be required to pay back what they gained from the other person's loss, or simply have it removed from them. No one is really getting hurt by this until someone is getting banned for it.
dethleffs
Immortalis Inc.
Shadow Cartel
#2 - 2012-03-22 17:02:07 UTC
an exploit is an exploit when ccp says it's an exploit, why bother wrinting all this stuff up and being all philosophical about it?
Astrid Stjerna
Sebiestor Tribe
#3 - 2012-03-22 17:03:59 UTC
The issue I have is that the 'Nobody's actually being hurt' rationale can be used to justify almost anything. A person who's salami-slicing from his corporate account isn't technically 'hurting' anyone -- it's only bit of data being moved around, and even then, it's only a fraction of a cent at a time.

Punishment needs to be direct and unambiguous-- the rules can't be applied contextually, lest we get bogged down in an argument about which law applies when. Claiming that it's a 'victimless crime' allows the application of law to slip further and further into ambiguity, until the law iself becomes meaningless.

I can't get rid of my darn signature!  Oh, wait....

Aphoxema G
Khushakor Clan
#4 - 2012-03-22 17:12:21 UTC
dethleffs wrote:
an exploit is an exploit when ccp says it's an exploit, why bother wrinting all this stuff up and being all philosophical about it?


Because the idea of being banned for doing something I didn't know I could be banned for worries me.

Astrid Stjerna wrote:
The issue I have is that the 'Nobody's actually being hurt' rationale can be used to justify almost anything. A person who's salami-slicing from his corporate account isn't technically 'hurting' anyone -- it's only bit of data being moved around, and even then, it's only a fraction of a cent at a time.

Punishment needs to be direct and unambiguous-- the rules can't be applied contextually, lest we get bogged down in an argument about which law applies when. Claiming that it's a 'victimless crime' allows the application of law to slip further and further into ambiguity, until the law iself becomes meaningless.


There's different kinds of "victimless" crimes. Shoplifting has a real, though minute, impact on people, there are really victims. Not wearing your seatbelt harms no one until you get in an accident and die and possible kill someone by flying out of your own window like a missile and killing someone else unintentionally with your ballistic corpse. These are irreversible.

The kind of "victimless crime" in EVE is even beyond anything real life ever has to offer. If someone loses something in the game, it is possible to literally turn back time and give that back to them through intervention. However, if a person makes a mistake, they can suffer very real consequences for a very intangible idea.

I guess this sort of sets up hipocrasy, I say both that it's "just a game" and then I say "it's important enough of a game that it's harmful to make someone stop playing it", but the effects are easy to demonstrate here. Really, people do some really terrible things in EVE on a regular basis that are considered perfectly legitimate. That's not to say that abusing exploits isn't worse than scamming people in Jita, it just seems that a permanent ban is infinitely overreacting.
Aphoxema G
Khushakor Clan
#5 - 2012-03-22 17:37:44 UTC
The reason why this particular issue worries me when other exploit issues haven't is because this is a modification of already acceptable behavior. It's pretty typical to intentionally Web a freighter to get it going faster, might even be something some stranger does to be nice like armor repair.

The problem isn't someone catching a freighter, it's the freighter pilot choosing to warp at a bad time.
Aphoxema G
Khushakor Clan
#6 - 2012-03-22 18:29:45 UTC
Here's the actual text of the dev blog:

Quote:
We've become aware of an exploit that is being abused by players to catch jump freighters in low-sec in order to kill them. By webbing a ship that has initiated warp, the victim will be rendered unable to cancel the warp in order to dock. This is a clear exploit and anyone found abusing this will be dealt with accordingly. Exploiting may result in a permanent suspension from the game. A fix will be deployed for this issue in the near future.


Here's what I saw:

Quote:
We've become aware of an exploit (an illegal manipulation of the game) that is being abused by players (the people who pay for the game and allow it to exist) to catch jump freighters (very expensive ships that require a lot of discretion) in low-sec (except this would work in any kind of space with only a rookie ship) in order to kill them. By webbing (a legitimate module that is universally used by PvPers and PvEers alike) a ship that has initiated warp (like you would when helping your friend who's in a freighter), the victim (the person in the freighter who chose to initiate warp) will be rendered unable to cancel the warp (which is a normal result of being in warp) in order to dock (to escape death and keep safe their delicious tears). This is a clear (except not really, it isn't clear at all and it could be done entirely on accident or thought to be legitimate) exploit and anyone found abusing this (whether or not they know we ordained this) will be dealt with accordingly. Exploiting may result in a permanent suspension from the game (you don't get to play anymore for doing something that is not actually an exploit). A fix will be deployed for this issue in the near future. (Soon™, so don't screw up in the meantime while we're getting around to it, if we do)
Subdolus Venator
State War Academy
Caldari State
#7 - 2012-03-22 18:40:13 UTC
Aphoxema G wrote:
dethleffs wrote:
an exploit is an exploit when ccp says it's an exploit, why bother wrinting all this stuff up and being all philosophical about it?


Because the idea of being banned for doing something I didn't know I could be banned for worries me.

Ignorance of the law has never been a viable defense.

EVE is EVE - Feaces will eventuate.

Aphoxema G
Khushakor Clan
#8 - 2012-03-22 18:48:15 UTC
Subdolus Venator wrote:
Aphoxema G wrote:
dethleffs wrote:
an exploit is an exploit when ccp says it's an exploit, why bother wrinting all this stuff up and being all philosophical about it?


Because the idea of being banned for doing something I didn't know I could be banned for worries me.

Ignorance of the law has never been a viable defense.


It got me out of a trespassing ticket because I didn't know it was illegal to cross the railroad tracks next to my house. The judge believed me because it was a reasonable answer.

Do we really want to allow CCP to ban players based on ignorance? What if it was something they never published? I don't really think they would go so far as to do that and this post hasn't actually claimed to ban anyone yet or will definitely ban anyone in the future.

What I'm worried about is the strong wording and the arbitrary decision of "This thing people are already doing that is well understood by everyone involved is now illegal". Everyone knows (or can be expected to understand) that being aligned at 75% of max speed means you warp. Everyone knows webs slow you down. Everyone knows that if a web is slowing you down so that your speed is instantly over 75% and you're already trying to warp, you will snap into warp.

It is dangerous to draw lines like this in the middle of the crowd and then judge people for not noticing the line you just drew. The CSM was started in the first place because changes were made that pissed people off and were without warning. This might seem like a little thing now, but we should hold CCP to a higher standard than this kind of lazy reporting of policy changes.

Strangely, this would actually be a time where I would be happy when CCP would just shrug and say "Sorry 'bout that" to the freighter pilots who lost their ships by making a bad decision.
Serene Repose
#9 - 2012-03-22 18:59:28 UTC  |  Edited by: Serene Repose
Calling taking advantage of a peculiarity written into the game an "exploit" is blaming players for the oversights of the devs. The entire process of playing a game is to exploit its features. If there's a feature the devs don't want in there, TAKE IT OUT. GEEZ. Blaming the players is just another nail in the "I'm a spoiled-brat idiot" coffin CCP has so dilligently crafted for itself.

If you were banned by CCP for this, don't deal with them. Contact them via breach of commercial contract. You're paying for a service they cannot in any jurisdiction arbitrarily deny you. As long as you try to fight them internally on things like this, they'll just ignore you. Have their business office inform them of their contractual liability, and you'll get the appropriate attention.

We must accommodate the idiocracy.

Astrid Stjerna
Sebiestor Tribe
#10 - 2012-03-22 19:01:55 UTC
Aphoxema G wrote:
Here's the actual text of the dev blog:

Quote:
We've become aware of an exploit that is being abused by players to catch jump freighters in low-sec in order to kill them. By webbing a ship that has initiated warp, the victim will be rendered unable to cancel the warp in order to dock. This is a clear exploit and anyone found abusing this will be dealt with accordingly. Exploiting may result in a permanent suspension from the game. A fix will be deployed for this issue in the near future.


Here's what I saw:

Quote:
We've become aware of an exploit (an illegal manipulation of the game) that is being abused by players (the people who pay for the game and allow it to exist) to catch jump freighters (very expensive ships that require a lot of discretion) in low-sec (except this would work in any kind of space with only a rookie ship) in order to kill them. By webbing (a legitimate module that is universally used by PvPers and PvEers alike) a ship that has initiated warp (like you would when helping your friend who's in a freighter), the victim (the person in the freighter who chose to initiate warp) will be rendered unable to cancel the warp (which is a normal result of being in warp) in order to dock (to escape death and keep safe their delicious tears). This is a clear (except not really, it isn't clear at all and it could be done entirely on accident or thought to be legitimate) exploit and anyone found abusing this (whether or not they know we ordained this) will be dealt with accordingly. Exploiting may result in a permanent suspension from the game (you don't get to play anymore for doing something that is not actually an exploit). A fix will be deployed for this issue in the near future. (Soon™, so don't screw up in the meantime while we're getting around to it, if we do)


If I understand what they're saying here, it's not that the player is already in warp, but that they can't stop the ship as intended.

For a few seconds after activating the warp, you can still hit 'ctrl-s' to cancel it. By webbing them while that 'cancel' is possible, but before the ship is actually 'at warp', it puts the ship into a 'stuck' state, where the system can't decide whether the ship is warping or not.

Yes, a permanent ban is a bit excessive, but if they go half-measures on this, people will take advantage of it, because they know that all they'll get if they're caught is the EvE equivallent of a moving violation.

Note: I'm playing devils' advocate here, because I want to keep debate going. :)

I can't get rid of my darn signature!  Oh, wait....

Ai Shun
#11 - 2012-03-22 19:05:06 UTC
Aphoxema G wrote:
Because the idea of being banned for doing something I didn't know I could be banned for worries me.


CCP has published a position on this on the Community website. I don't see the launcher, so I don't know if it has made it onto the latest news there; but in some way it is a player's responsibility to keep up with news and updates to the game. They have clarified a rule; which seems reasonable.

That aside, at some stage common sense should apply. I'd never thought of doing this, but trapping a ship in a cycle where it cannot warp or dock or do anything while thinking it is warping sounds like a pretty clear exploit of game mechanics to get a kill. Think it through - there is nothing the other player can do. If I found a way, using in-game mechanics, to prevent you from doing anything when a number of different actions should be possible - that would seem like a pretty clear exploit to me.

Fortunately they said may so players' don't need to apply common sense and can argue they did not know they were exploiting. But that would work only once.

DevBlog wrote:
Exploiting may result in a permanent suspension from the game


Subdolus Venator
State War Academy
Caldari State
#12 - 2012-03-22 19:06:00 UTC
Aphoxema G wrote:
Subdolus Venator wrote:
Aphoxema G wrote:
dethleffs wrote:
an exploit is an exploit when ccp says it's an exploit, why bother wrinting all this stuff up and being all philosophical about it?


Because the idea of being banned for doing something I didn't know I could be banned for worries me.

Ignorance of the law has never been a viable defense.


It got me out of a trespassing ticket because I didn't know it was illegal to cross the railroad tracks next to my house. The judge believed me because it was a reasonable answer.
That wasn't a defense, that was an excuse - And you still had to go stand before The Man, didn't you?
The judge excercised judgement and mercy - that's why they're called judges.

In EVE, they're called GMs.

EVE is EVE - Feaces will eventuate.

Aphoxema G
Khushakor Clan
#13 - 2012-03-22 19:18:51 UTC
Astrid Stjerna wrote:
If I understand what they're saying here, it's not that the player is already in warp, but that they can't stop the ship as intended.

For a few seconds after activating the warp, you can still hit 'ctrl-s' to cancel it. By webbing them while that 'cancel' is possible, but before the ship is actually 'at warp', it puts the ship into a 'stuck' state, where the system can't decide whether the ship is warping or not.


I don't believe that is the case, webs will slow you down a lot but you still have to get up to speed. Freighters take many seconds to get to a speed that a web will help to push into warp. I'm only speculating that this is the issue and I don't know if it's an actual unknown bug in the game that's being exploited rather than normal mechanics. If that's true, then I'm actually just being a total jackass here but I'm used to it.

Astrid Stjerna wrote:
Yes, a permanent ban is a bit excessive, but if they go half-measures on this, people will take advantage of it, because they know that all they'll get if they're caught is the EvE equivallent of a moving violation.


I'm not comfortable with permanent bans in general, but when it comes to things like intercepting network traffic or using memory hooks to manipulate or detect normally unseen information I think a permanent ban is invariably appropriate. It is very unlikely for a legitimate player to accidentally do these things and things like packet shaping won't typically effect the actual payload. Hard to blame the ISP and a virus would be more concerned with stealing your username and password than altering gameplay.

A small punishment isn't necessarily ineffective. I know it's cynical, but the reason they are turning to threats is because it's easier to ban someone than it is to fix the problem or reimburse for losses.

We should never have to worry about how we use the tools we are handed, it's disappointing that CCP doesn't see that.
Aphoxema G
Khushakor Clan
#14 - 2012-03-22 19:28:12 UTC
Subdolus Venator wrote:
That wasn't a defense, that was an excuse


There is no mechanical difference between the two in that situation.

Subdolus Venator wrote:
And you still had to go stand before The Man, didn't you?


I was given the opportunity to. I did, and won. You're effectively agreeing with me that me complaining about it is a good thing.

Subdolus Venator wrote:
The judge excercised judgement and mercy - that's why they're called judges.

In EVE, they're called GMs.


They're not judges, they're not even arbitrators. They make a decision as needed. If they make the wrong decision, we should be allowed the right to have that decision overturned. Also, that is outside of the scope of this conversation because my complaint is towards a statement on the dev blog, not by the decision a GM has made. GMs are not the same thing.
Aphoxema G
Khushakor Clan
#15 - 2012-03-22 19:30:34 UTC
Ai Shun wrote:
I'd never thought of doing this, but trapping a ship in a cycle where it cannot warp or dock or do anything while thinking it is warping sounds like a pretty clear exploit of game mechanics to get a kill. Think it through - there is nothing the other player can do. If I found a way, using in-game mechanics, to prevent you from doing anything when a number of different actions should be possible - that would seem like a pretty clear exploit to me.


Honestly I'm talking out my ass because it hasn't been made explicitly clear if this is the normal force-into-warp trick. But if it is, and they haven't actually said it, then that does pose some ambiguity to whether it's still legal to aid someone in a freighter who wants to warp faster. This is exactly the reason why even these "little things" need to be as clear as possible when big threats are in use.

Threatening the exploiters so carelessly can alienate the legitimate players.
Subdolus Venator
State War Academy
Caldari State
#16 - 2012-03-22 20:12:26 UTC
Aphoxema G wrote:
Subdolus Venator wrote:
That wasn't a defense, that was an excuse


There is no mechanical difference between the two in that situation.
You broke a law. You answered for it. You got a favorable decision. Nowhere do I see that your ignorance un-broke the law. All I see is that a judge found your violation to be sufficiently trivial as to merit no formal punishment.

Quote:
They're not judges, they're not even arbitrators. They make a decision as needed. If they make the wrong decision, we should be allowed the right to have that decision overturned. Also, that is outside of the scope of this conversation because my complaint is towards a statement on the dev blog, not by the decision a GM has made. GMs are not the same thing.
I don't see how your assertion that they're not judges carries any water. They act and behave as interpreters and executors of CCPs law- that makes 'em judges. The fact that their decisions can be appealed is immaterial - After all, aqppeal is a fundamental aspect of justice.


BTW: Arbitrator != Judge.
Some are, some are not. Arbitration is functionally seperate.

EVE is EVE - Feaces will eventuate.

Aphoxema G
Khushakor Clan
#17 - 2012-03-22 20:27:22 UTC
Subdolus Venator wrote:
You broke a law. You answered for it. You got a favorable decision. Nowhere do I see that your ignorance un-broke the law. All I see is that a judge found your violation to be sufficiently trivial as to merit no formal punishment.


The law was unjustified and the judge agreed to that. I had plead "no contest". This is still outside of my complaint that this warning was unclear, even after it was made to clarify an earlier warning.

Subdolus Venator wrote:
I don't see how your assertion that they're not judges carries any water. They act and behave as interpreters and executors of CCPs law- that makes 'em judges. The fact that their decisions can be appealed is immaterial - After all, aqppeal is a fundamental aspect of justice.


They are not judges in the way that judges of the US legal system, are. I mean, we can argue this all you want but it's still irrelevant. I'm not complaining about GMs or the decisions they make, and I generally don't mind the decisions they make. They're good people and the ones who aren't don't last as a GM very long.

My complaint is toward CCP Navigator's post, though I have no idea what part he had in the decision or even the publication. This entire thread is an admonition to avoid vague remarks and strong actions taken on uncertain conditions. If you want to disagree with me so badly, start there instead.

Subdolus Venator wrote:
BTW: Arbitrator != Judge.
Some are, some are not. Arbitration is functionally seperate.


I both said they're not a judge nor an arbitrator because I know those are two different things. It still doesn't matter because this isn't an argument to the operational definition of anything.
Ai Shun
#18 - 2012-03-22 20:38:44 UTC
Aphoxema G wrote:
Honestly I'm talking out my ass because it hasn't been made explicitly clear if this is the normal force-into-warp trick. But if it is, and they haven't actually said it, then that does pose some ambiguity to whether it's still legal to aid someone in a freighter who wants to warp faster. This is exactly the reason why even these "little things" need to be as clear as possible when big threats are in use.


You typically don't kill somebody that you are helping with their warp speed.
Tetragammatron Prime
Pink Sockers
#19 - 2012-03-22 20:46:06 UTC
I doubt they would do anything more than give you a warning if you killed one JF this way and were petitioned. If you carried on doing it of course you'd be punished.
Aphoxema G
Khushakor Clan
#20 - 2012-03-22 20:51:59 UTC
Ai Shun wrote:
Aphoxema G wrote:
Honestly I'm talking out my ass because it hasn't been made explicitly clear if this is the normal force-into-warp trick. But if it is, and they haven't actually said it, then that does pose some ambiguity to whether it's still legal to aid someone in a freighter who wants to warp faster. This is exactly the reason why even these "little things" need to be as clear as possible when big threats are in use.


You typically don't kill somebody that you are helping with their warp speed.


Well, right, but if it's the same as what I'm assuming that doesn't matter.

Okay, I am bitching on the presumption that this refers to forcing someone into warp before they expect to warp. The person who webs them does not have to be the one killing them. I'm probably wrong all along (and that wouldn't be an issue if the post was clearer on it, but it's still my fault if I'm overreacting) and this could just be a genuine exploit where what's not supposed to happen is happening.

Otherwise, then, yeah. Someone forces an undecided freighter into warp (which the blame rests on the freighter for initiating warp), this could be done by an alt in high-sec forcing the freighter to land on WTs early.
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