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Serious Post Questioning ISD's role

First post
Author
Korsiri
Federal Navy Academy
Gallente Federation
#21 - 2012-03-21 01:11:00 UTC
UO Volunteers did a lot of awesome work that helped increase game play and that elusive "immersion" factor. It was pretty sad that it got ruined for everyone, by a few, and took with it essentially the entire idea of volunteer 'work' in an online game for a very long time.

It's about time games get over their AoL lawsuit syndrome and get back to having 'working' volunteers, admittedly with limited powers, we're not talking about runaway GMs IG here for instance. Having feedback is always important but realizing there's going to be an adjustment period is as well.
Misanth
RABBLE RABBLE RABBLE
#22 - 2012-03-21 01:58:46 UTC
Ammzi wrote:
I agree with OP and the rest.
If that video was not eve related, then all the facebook pictures on the EVE fanpage are not eve-related either....



And all the CCP staff posting "first", "second" etc on devblogs are not wasting space posting zero-content drivel.
(I have tried reporting them, a few times actually, just to see if they actually remove it. Nothing happened)

AFK-cloaking in a system near you.

Jade Scytale
Okami Syndicate
#23 - 2012-03-21 03:24:00 UTC  |  Edited by: Jade Scytale
Apparently CCP doesn't have to abide by its own forum and behavior rules, but doesn't mind banning anyone who skirts the edge mockingly.
ChuckNorris InSpace
Republic Military School
Minmatar Republic
#24 - 2012-03-21 04:21:40 UTC
Jade Scytale wrote:
Apparently CCP doesn't have to abide by its own forum and behavior rules, but doesn't mind banning anyone who skirts the edge mockingly.


welcome to eve
T'amber Anomandari Demaleon
#25 - 2012-03-21 05:20:16 UTC
I'm all for volunteers - . Of course there needs to be moderation but any volunteer who thinks they could get away with a power craze splurg would be bat **** crazy, they'd get eaten alive.

long live isd forum division, the more work they do the more other stuff the community team can spend their time on.



www.shipsofeve.com

Degren
The Scope
Gallente Federation
#26 - 2012-03-21 06:43:38 UTC  |  Edited by: Degren
UO seer here,

Volunteer counselors, seers etc in UO could create items, move players, spawn monsters, etc.

Not sure ISD can do any of that.

Edit: Oh yeah, fun fact: I was like 14 at the time.

Second edit: Someone filed the lawsuit because all the volunteers were removed all at once. Can't remember the legal precedent for it, but...yup. MAYBE there was another one involving money from another time, but I don't remember it.

Hello, hello again.

Joseph Sulaco
Ministry of War
Amarr Empire
#27 - 2012-03-21 06:56:30 UTC
Jade Scytale wrote:
Apparently CCP doesn't have to abide by its own forum and behavior rules, but doesn't mind banning anyone who skirts the edge mockingly.

You say this like you haven't read the EULA or something...

CCP can say whatever they want on their forums. They may not get away with it and I'm sure some people get yelled at in the hallways at the office because of it, but in the end, they can do what they damn well please.

Also, i'm lazy, wtf is this video dramallama? can someone evemail it to me? Thanks in advance
Kai Tel
State War Academy
Caldari State
#28 - 2012-03-21 08:03:37 UTC
It's not like ISD peoples are granted special game breaking abilities to move and change the game world. They seem to be as advertised:Volunteers that answer questions and help new players or mod on a forum post. Frankly, I am all for them. Bad eggs get rooted out early. I can't think of any other community that does as well in using its veteran playerbase to bring new players into the fold in spite of what happens in open space. Leave em be.
Gorki Andropov
I Dn't Knw Wht You Wnt Bt I Cn't Gve It Anymre
#29 - 2012-03-21 11:13:35 UTC
CCP Navigator wrote:
I have no problem with a thread like this existing. if you want to question why certian bodies exist, you are more than welcome to do so.

If you think that you can use this thread as a bashing platform or an area to insult people who give their free time to help everyone in EVE, that is not going to fly.

As long as this thread is constructive and polite then it can remain open. Once that is no longer the case, it will be locked.



A few things:


1) Please do not talk to your paying customers as if we were children. I appreciate the position that you are in, and the standards that you must maintain, but please do not act as a parent figure. We do not need that from an employee of the game that we subscribe to - by and large, we have those of our own!

2) I am a little concerned that you conflate voicing legitimate concern about an ISD member's activities with a 'bashing platform'. Naturally, we appreciate helpful individuals, but I believe that it is a mistake to automatically assume that someone who 'gives their free time to help everyone in help' is by default in the right and can do no wrong.

3) I always knew it would come to this one day. It is very similar in some ways to the privatisation of public sector services that many countries are now experiencing; by delegating power to these outsider groups (private companies, volunteers, whoever), the level of transparancy and accountability just got a little more opaque.

Thank you for your input.
Jet Aeon
Two Smoking Barrels
#30 - 2012-03-21 11:24:00 UTC  |  Edited by: Jet Aeon
Azure Moonlight wrote:
Can they actually ban? Just thinkin of this Oni Mawaha(whatever his name was) that spamed the forum just recently. All his threads got locked, but he just made more. Thats a little awkward, why not delete them and ban this guy?
I'd like to see forum mods given temp. banning powers. Just long enough for the suits to come in the morning and review the issues from the night before, then determine if a longer ban is warranted.

These forums suck, and it isn't due to over moderation, or censorship. It's the lack of maturity of us subscribers.
Jet Aeon
Two Smoking Barrels
#31 - 2012-03-21 11:32:41 UTC  |  Edited by: Jet Aeon
Jade Scytale wrote:
Apparently CCP doesn't have to abide by its own forum and behavior rules, but doesn't mind banning anyone who skirts the edge mockingly.
I have no problem with CCP making/breaking their own rules. It's you I have a problem with when it comes to breaking rules.
Tear Miner
Doomheim
#32 - 2012-03-21 16:04:52 UTC
Kehro Urgus wrote:
IIRC, UO got rid of the player volunteers because they were just that, volunteers, and someone filed a lawsuit because they wanted money.


That's what it all stemmed from. I was an Event Moderator (Junior Seer), and was pretty sad it came to that. But yeah, once that lawsuit broke open the doors, all kinds of stuff came out.
Zleon Leigh
#33 - 2012-03-21 23:31:21 UTC
Ajita al Tchar wrote:
I think that it would be nice if there was some venue for reporting chat channel problems. For example, often the conversation in the Help channel devolves into something that has nothing to do with help, and actual legitimate questions from people who need assistance/advice are ignored in the flood of retardation. Personally, I would like to have the ISDs available to pop into a channel and act upon a complaint (but of course, there's no good way of reporting chat bullshittery in game).


A question is never missed being seen in Help, but sometimes just can't be answered, EVE being so ridiculously undocumented and complex. Unfortunately, pilots expect to always get immediate answers, which sometimes just flat can't happen, even if an ISD has been lurking around. Everyone in channel replying IDK is not going to help the flow. From what you wrote, I suspect this is the situation you encountered.

It would be helpful if more ISD's were available in the Help channel. If expectations were set that they were there to monitor behavior instead of being the bloody know-all encyclopedia of EVE maybe more hands would be available. Rarely have I seen the case where a question couldn't be quickly and correctly answered by non-ISD players in the channel. Heck there are a few frequent non-ISD players in channel that I would bet good isk know more than the Dev's about the game.

BTW, a few blocks pretty much clears out the remarks from the troublemakers. I try to field all the PI questions that come up., in many cases taking on side conversations to work the pilot in trouble through issues, so far with a good batting average. Besides learning from the flow of questions, short side conversations on other topics is the only reason I stay in channel. If that wasn't possible why would I stay around at all?



Incarna - Newest business example of mismanaged capital. CCP - Continuing to gank independent PI producers every day

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