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EVE Launcher installation

First post
Author
Carter Chamberlain
The Scope
Gallente Federation
#161 - 2012-03-14 19:10:08 UTC
OK, so I am at my wits end.

I started my client about 6 hours after DT on patch day, the launcher was installed and I followed all on screen prompts, only to have the launcher stop at 15%, skip to 25% and then stop.

I ran the repair tool immediately, which downloaded the patch for me, then started her up again and OMG it was ready to play, up to date with a shiney big orange play button before me.

I clicked on play......nothing, no process in my task manager, nothing.

Ran repair again, no change, deleted cache and local folders, cleared browser cache, restarted pc, made sure everything else was closed, still same problem......sent ticket, no reply, no problem, hell you guys must be hell busy with this problem.

Came home today, tried again, launcher then tried a new patch straight off, made me happy, got my hopes up, but then gets to 15%, skips to 25% and then restarts continuously.

I have tried repair function, nothing happens. I also have eve on my laptop and my gf's pc, none of which can seem to get past same issue, every pc has an individual installed copy of eve, no copy paste happening here.

I have tried everything mentioned before, I also do not want to spend more than 3 months subscription redownloading this again and have tried everything I can think of.

Any help would be greatly appreciated.

Oh and the laptop and main pc are high end, fully updated, windows 7 64, gf's pc is decent and XP.
Vex O'Vexilian
SolorVentus
#162 - 2012-03-14 20:10:00 UTC
The problem is if you decide to reinstall the game? Tranquility; ok (41,133 players), I guess a lot of players have done?
Poloturion
Genco Pura Olive Oil Company.
#163 - 2012-03-14 23:28:12 UTC
I've seen a couple people mention this, but no response from devs ... is anyone else noticing large amounts of lag when running multiple clients from the same directory?

I run three clients simultaneously and before this have never had a problem on highest settings (even in CQ, my graphics card stayed frosty Roll) but now anything in-game seems to be chugging. I've never had to bother with junctions but could if it would actually help ... it's the fact that it is a new issue with the patch that worries me.

Running Windows 7 Professional SP1 64-bit.

Also, please fix POS.

Anna Finster
Perkone
Caldari State
#164 - 2012-03-14 23:37:21 UTC
Poloturion wrote:
I've seen a couple people mention this, but no response from devs ... is anyone else noticing large amounts of lag when running multiple clients from the same directory?

I run three clients simultaneously and before this have never had a problem on highest settings (even in CQ, my graphics card stayed frosty Roll) but now anything in-game seems to be chugging. I've never had to bother with junctions but could if it would actually help ... it's the fact that it is a new issue with the patch that worries me.

Running Windows 7 Professional SP1 64-bit.


Is your issue similar to this? Maybe try to disable PhysX or set it to CPU processing?
Ayaya Matsura
Viziam
Amarr Empire
#165 - 2012-03-15 02:39:22 UTC
Carter Chamberlain wrote:
OK, so I am at my wits end.

I started my client about 6 hours after DT on patch day, the launcher was installed and I followed all on screen prompts, only to have the launcher stop at 15%, skip to 25% and then stop.

I ran the repair tool immediately, which downloaded the patch for me, then started her up again and OMG it was ready to play, up to date with a shiney big orange play button before me.

I clicked on play......nothing, no process in my task manager, nothing.

Ran repair again, no change, deleted cache and local folders, cleared browser cache, restarted pc, made sure everything else was closed, still same problem......sent ticket, no reply, no problem, hell you guys must be hell busy with this problem.

Came home today, tried again, launcher then tried a new patch straight off, made me happy, got my hopes up, but then gets to 15%, skips to 25% and then restarts continuously.

I have tried repair function, nothing happens. I also have eve on my laptop and my gf's pc, none of which can seem to get past same issue, every pc has an individual installed copy of eve, no copy paste happening here.

I have tried everything mentioned before, I also do not want to spend more than 3 months subscription redownloading this again and have tried everything I can think of.

Any help would be greatly appreciated.

Oh and the laptop and main pc are high end, fully updated, windows 7 64, gf's pc is decent and XP.



I have the exactly same problem since the 13th march, petitioned but absolutely nothing helpful responded yet, downloaded full offline installer to reinstall, situation is exactly the same.
Tyberius Franklin
Federal Navy Academy
Gallente Federation
#166 - 2012-03-15 03:48:22 UTC
Poloturion wrote:
I've seen a couple people mention this, but no response from devs ... is anyone else noticing large amounts of lag when running multiple clients from the same directory?

I run three clients simultaneously and before this have never had a problem on highest settings (even in CQ, my graphics card stayed frosty Roll) but now anything in-game seems to be chugging. I've never had to bother with junctions but could if it would actually help ... it's the fact that it is a new issue with the patch that worries me.

Running Windows 7 Professional SP1 64-bit.

Only noticed it when moving objects between containers, but yes, seeing more lag. Haven't tried with only 1 client active.
Poloturion
Genco Pura Olive Oil Company.
#167 - 2012-03-15 05:19:25 UTC  |  Edited by: Poloturion
Anna Finster wrote:
Is your issue similar to this? Maybe try to disable PhysX or set it to CPU processing?


Seems like most in that thread are running NVidia, whereas I'm using an ATI Radeon 5700 series. My CPU is under no strain staying at 10-15% load and memory at 70%, so I'm guessing what I'm seeing is a strain on my graphics card though. The release of the launcher seems like an unlikely thing to have caused such a large increase in GPU requirements though. Ugh

Also, please fix POS.

Benabhi
P.R.O.F.I.T.
#168 - 2012-03-15 06:52:26 UTC  |  Edited by: Benabhi
Carter Chamberlain wrote:
OK, so I am at my wits end.

I started my client about 6 hours after DT on patch day, the launcher was installed and I followed all on screen prompts, only to have the launcher stop at 15%, skip to 25% and then stop.



Same here :S

Somebody found a solution for that? sry for my english


EDIT:
Repair tool log:


Exception in thread Thread-2:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

No handlers could be found for logger "zsync"
Jason Edwards
Internet Tough Guy
#169 - 2012-03-15 10:54:18 UTC
Does the new launcher have BITS in it? Seems to download very slowly. Old patcher used BITS and had me downloading like 10 MB/sec while my cabletubes only does about 1.5MB/sec
Jocca Quinn
Matari BackBone
#170 - 2012-03-15 12:08:48 UTC
Downloaded the full patch installer last night and for the first time everything seemed to work.

However today the launcher starts, gets to 15% of the new patch and sits, and sits and sits ..

X
Vex O'Vexilian
SolorVentus
#171 - 2012-03-15 15:43:40 UTC
CCP, we expect answers? Do you do anything? It should also be able in future to do a backup of all settings of the game. When you reinstall or situations similar to this one. Think about this.
Ayaya Matsura
Viziam
Amarr Empire
#172 - 2012-03-15 16:14:00 UTC
CCP, please for the god sake, remove the crap launcher and rollback to the old patch process, and most important, give us the link to download offline incremental patches!!!

i spent hrs to dl FULL client of 349998 on 13th, reinstalled, updated the crap launcher to 1.09 and building patch loop @ 15%. then i went dl'ing full 350962, and found on download page now a full 351447!?

PriestWithKnives
Perkone
Caldari State
#173 - 2012-03-15 16:19:30 UTC
I'm also stuck in a loop each downtime, I have to completely reinstall eve each day for it to work, then in the morning after downtime the launcher does to a loop at 25% and I have to reinstall again. Same error message the other person had that ends with zsync. No idea what the issue is but would like an answer.
Ian Hammer
The Scope
Gallente Federation
#174 - 2012-03-15 16:32:14 UTC
CCP Donut Golem wrote:
Ni'ark wrote:
I'm having this error when trying to patch:

'C:\users\....\temp\nsk423F.tmp\patch_win.exe'

Exception in thread Thread-7:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

I launch ExeFile.exe from bin folder (eve launcher and eve.exe aren't responding), download update, but when trying to run it above pasted error.

Win 7, 32.

Also, running repair.exe gives me error and sends to depths of hell:

'C:\users\....\temp\(random everytime).tmp\repair.exe.log'


Hi, please give the following a try:

1. Download http://cdn1.eveonline.com/350962/EVEOnlineLauncherInstaller.exe

2. Run the EVEOnlineLauncherInstaller on the folder where you have EVE Installed.

3. Start the eve.exe.

This tool will update the Launcher to the correct version. Please let us know if this makes you able to start the Launcher after applying this.

If you then get a new error when running the Launcher, please let us know what that error is.

Afterwards, try to disable the "Protocol filtering" in ESET NOD32 if you have that installed. If this resolves your problem, please contact the customer support for ESET and ask them send out an update to the protocol filtering or ask that they contact CCP Games via email security@ccpgames.com so that we can resolve this issue together.



i was having the exact problem with the looping thing until i read this post about the NOD32 AV issue.. good catch on that.. now im back in... now CCP don't go patting yourselves in the back .. this thing should have NOT been launched with all these bugs.. I have wasted enough of my day off time in the past 3 days figuring out how to make the %$#@ing patch work... CCP should figure this out NOT us users... that said.. enough of the rant and back into my tengu for some fun
PriestWithKnives
Perkone
Caldari State
#175 - 2012-03-15 16:38:09 UTC
Yeah nod32 and eve launcher do not mix well, uninstalled it and it works, just turning it off for 10 minutes doesn't do it.
Vex O'Vexilian
SolorVentus
#176 - 2012-03-15 18:31:47 UTC
reinstall the game. problem solve with me to manually install.
Vex O'Vexilian
SolorVentus
#177 - 2012-03-15 18:48:38 UTC  |  Edited by: Vex O'Vexilian
Big smile
Eklipz Badawan
Sabaoth CS
#178 - 2012-03-15 19:22:32 UTC  |  Edited by: Eklipz Badawan
Had same problem, launcher keeps resetting at 25% and gets into a loop from that point. This was after updating my NOD 4.0.467.0 to the newer 5.0 version. Ive tried several thing i read on this forum, none helped. Only after doing a system restore to a version without the new NOD ( but with the old NOD 4) all seems to work fine again. Didnt need to reinstall eve at all. Running 2 seperate eve dirs on a win 7 64 enterprise system btw. Hope this helps some of u.

/regards

Lipz
Susana Hoffs
School of Applied Knowledge
Caldari State
#179 - 2012-03-15 19:42:03 UTC
When I try and launch the updater (Windows 7-64) it gives me the error "The EVE launcher cannot update a directory from which processes are running. Please close the following process: launcher.exe"

Similarly, if I try to run the repair tool it gives me an error message saying "The repair tool found the following process running in the folder it is trying to repair: "d:\program files [data]\eve\repair.exe". You must close this process before continuing with the repair.

So, it will only let me run the launcher if I don't run the launcher. And it will only let me run the repair tool if I don't run the repair tool. *sighs*

La Sjcarr
Minmatar Free Roaming Agents
#180 - 2012-03-16 09:32:12 UTC
I get the same thing goes up to 25% then back to 0 .. been doing this now for 2 days. I have tried the repair tool that says failed.. and downloaded a seperate launcher.. which did the same.. WTF is NOD?
I put a petition in and have heard zilch from gm's
I dont expect this when paying for a game.
I just dont understand the thought proccess when releasing this 'launcher' surly one would put some sought of manual patch just in case the damn thing does not work?
*sigh*