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Issues, Workarounds & Localization

 
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Win 7 64-bit Launcher/Updating - Resolved!

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Jack Jackley
State War Academy
Caldari State
#21 - 2012-03-14 12:53:44 UTC
CCP Cascade wrote:
Jack Jackley wrote:
[quote=CCP Cascade]
After running the repair tool shortcut with that line added:


Can you run it again and have a look through the debug window and confirmif it says "downloadThreads = 1" at some point?


Confirmed.
CCP Cascade
#22 - 2012-03-14 12:54:16 UTC
Again, thanks to both of you for trying this out with me. This is greatly appreciated!

Next up:

Try running with both:

--safemode --dlthreads=1


Do you get the same error?

Associate Technical Producer - Core Technology Group
Jack Jackley
State War Academy
Caldari State
#23 - 2012-03-14 12:58:43 UTC
CCP Cascade wrote:
Again, thanks to both of you for trying this out with me. This is greatly appreciated!

Next up:

Try running with both:

--safemode --dlthreads=1


Do you get the same error?


No handlers could be found for logger "zsync"
Exception in thread Thread-5:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption


It was actually downloading data showing that i was missing blocks this time, something it was not doing before. Still unable to launch via the .exe because of incompatibility.
Nautonnier Scrip
The Scope
Gallente Federation
#24 - 2012-03-14 12:58:49 UTC
CCP Cascade wrote:
Again, thanks to both of you for trying this out with me. This is greatly appreciated!

Next up:

Try running with both:

--safemode --dlthreads=1


Do you get the same error?


Gives a shorter log now:

No handlers could be found for logger "zsync"
Exception in thread Thread-5:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption
Jack Jackley
State War Academy
Caldari State
#25 - 2012-03-14 13:05:57 UTC
Before closing the repair tool and having it present the error, this is the log of what it did:

http://pastebin.com/FcMBN5D3
CCP Cascade
#26 - 2012-03-14 13:11:43 UTC
Jack,

Can you zip up the Launcher folder and put it on evefiles or some other file sharing page so that I can have a closer look?

Then please delete the following files:

launcher\launcher.exe
launcher\launcher_console.exe
launcher\library.zip
launcher\html\launcher.css

And rerun the repair tool with the safemode and the dlthread=1 options.

This might actually make it work for you.

Associate Technical Producer - Core Technology Group
Jack Jackley
State War Academy
Caldari State
#27 - 2012-03-14 13:15:19 UTC
CCP Cascade wrote:
Jack,

Can you zip up the Launcher folder and put it on evefiles or some other file sharing page so that I can have a closer look?

Then please delete the following files:

launcher\launcher.exe
launcher\launcher_console.exe
launcher\library.zip
launcher\html\launcher.css

And rerun the repair tool with the safemode and the dlthread=1 options.

This might actually make it work for you.


I am unable to upload a file of this size, if Nautonnier Scrip could possibly do it it would be best! or i can just upload select files but not the entire folder.
Jack Jackley
State War Academy
Caldari State
#28 - 2012-03-14 13:18:31 UTC
CCP Cascade wrote:
Jack,

Can you zip up the Launcher folder and put it on evefiles or some other file sharing page so that I can have a closer look?

Then please delete the following files:

launcher\launcher.exe
launcher\launcher_console.exe
launcher\library.zip
launcher\html\launcher.css

And rerun the repair tool with the safemode and the dlthread=1 options.

This might actually make it work for you.


Same error.

When telling me how many blocks were missing for those 4 files you noted, it said 8/8 missing etc, so entire files missing.

No handlers could be found for logger "zsync"
Exception in thread Thread-4:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 522, in callback
TypeError: Error while decompressing: 1

Exception in thread Thread-5:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption
Nautonnier Scrip
The Scope
Gallente Federation
#29 - 2012-03-14 13:20:00 UTC
File is uploading. Few minutes.
Nautonnier Scrip
The Scope
Gallente Federation
#30 - 2012-03-14 13:22:37 UTC
File can be found @ http://chameleon.tilaa.nl/launcher.zip

This is after following moved:
launcher\launcher.exe
launcher\launcher_console.exe
launcher\library.zip
launcher\html\launcher.css

The files can be found in Tempo
Alektz
The Scope
Gallente Federation
#31 - 2012-03-14 13:22:55 UTC
Darth Balorum
Garoun Investment Bank
Gallente Federation
#32 - 2012-03-14 13:24:18 UTC
Ran repair.exe with the two commands and after deleting the /launcher/ files mentioned above I get the following error:

Exception in thread Thread-2:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

No handlers could be found for logger "zsync"
Exception in thread Thread-5:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption
CloudRUs
Closure at the EvE Gate
#33 - 2012-03-14 14:11:31 UTC
I am also having this problem been following this thread and have had the same results as everyone else
ShigekiShota
I N E X T R E M I S
Tactical Narcotics Team
#34 - 2012-03-14 14:19:45 UTC
I reinstalled afresh since maybe the repair kit might just set my files wrongly; so i just download the .7z file posted somewhere and just ran it; works perfectly fine when running EVE client from the bin folder.
Garnoo
Eternity INC.
Goonswarm Federation
#35 - 2012-03-14 14:19:53 UTC  |  Edited by: Garnoo
i HAD the same or almost the same errors
lines ended with messages like:
TypeError: Error while decompressing: 1
FileSyncError: data corruption

those errors were on my clean install (got the 349998 client) i had errors at the end of patching and my launcher wasnt working at all (before 350962 patch i could play using exe from /bin folder, but not after 350962 update)

what i did
1. uninstall eve (cloaning all cache and settings); uninstalled my av software (eset ss 5.0) - earlier i was disabling protection and firewall this could be an issue
2. restart (to finish uninstalling)
3. turn off every additional software (xfire, jabber client etc)
4. fresh eve install 349998 and autoupdate

everything is working atm i hope it will still work with new patches after i install AV software
(cant say if its AV software fault, i dont have notifications, and i didnt checked av log)

People are going to try to ruin your day. Get together with others, ruin their day back -  EvE
CCP Atropos
C C P
C C P Alliance
#36 - 2012-03-14 14:23:34 UTC
I'm working on making a custom build of the Repair Tool that will log out the HTTP requests we're making, so that we can try and debug this further.

I'll provide you with a link when it's ready Smile
CloudRUs
Closure at the EvE Gate
#37 - 2012-03-14 14:26:27 UTC
Garnoo wrote:
i HAD the same or almost the same errors
lines ended with messages like:
TypeError: Error while decompressing: 1
FileSyncError: data corruption

those errors were on my clean install (got the 349998 client) i had errors at the end of patching and my launcher wasnt working at all (before 350962 patch i could play using exe from /bin folder, but not after 350962 update)

what i did
1. uninstall eve (cloaning all cache and settings); uninstalled my av software (eset ss 5.0) - earlier i was disabling protection and firewall this could be an issue
2. restart (to finish uninstalling)
3. turn off every additional software (xfire, jabber client etc)
4. fresh eve install 349998 and autoupdate

everything is working atm i hope it will still work with new patches after i install AV software
(cant say if its AV software fault, i dont have notifications, and i didnt checked av log)

tried this couldnt get it to work
Zera Kerrigan
The 420th Token
#38 - 2012-03-14 14:29:49 UTC
Also havin problem. Similiar to the ones in this thread.

I've tried everything. Repair tool doesnt work. Cant get into game because some dumb Launchers... And reinstalled game.

Any suggestion what I can do or I will just lose my money for a few days untill you fix this?
Zantaar
Royal Amarr Institute
Amarr Empire
#39 - 2012-03-14 14:30:34 UTC
for ESET users try to disable Protocol Filtering in Advanced setup menu, uncheck it and the repair will work
CloudRUs
Closure at the EvE Gate
#40 - 2012-03-14 14:37:13 UTC
Zantaar wrote:
for ESET users try to disable Protocol Filtering in Advanced setup menu, uncheck it and the repair will work

this worked , thank you so much!
you sir are a god!