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Issues, Workarounds & Localization

 
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Patch Unsuccessful, Exception, Etc.

First post
Author
Hita Tsukaya
Perkone
Caldari State
#1 - 2012-03-14 00:11:10 UTC
Ok, ive been reading around the forums and it seems that a lot of people have been getting this issue, and the most common response it seems is to run repair.exe. However, for all the other norton antivirus users out there, you probably got this message when trying to run repair.exe;

"A program was behaving suspiciously on your computer. This program was blocked and removed."
Unknown
Number of users in the Norton Community that have used this file: Unknown
____________________________
High
This file risk is high.
____________________________
Threat Details
SONAR Protection monitors for suspicious program activity on your computer.
"



So now how am i supposed to download the patch?
ShigekiShota
I N E X T R E M I S
Tactical Narcotics Team
#2 - 2012-03-14 11:49:19 UTC
Same here; i have the same issue with my Norton 360.

Do seek someone's speedy reply.

Thanks.
CCP Donut Golem
C C P
C C P Alliance
#3 - 2012-03-14 12:34:32 UTC
This has do to with the Repair Tool updating itself, and can be safely whitelisted.
ShigekiShota
I N E X T R E M I S
Tactical Narcotics Team
#4 - 2012-03-14 12:53:46 UTC  |  Edited by: ShigekiShota
Ok after running the repair client, Verification error comes out =/
Tharin Turambar
DeathLaw Corp
#5 - 2012-03-16 00:34:46 UTC
same here. this is after I disabled sonar from Norton

Restoring folder: C:\Program Files (x86)\CCP\EVE
Checksum Database: ChecksumDB at 'C:\\Users\\marcelo\\AppData\\Local\\CCP\\EVE\\C_PROG~2\\checksums'>
Build folder info:
__name__: main
version: 7.30
build: 350962
codename: EVE-EVE-TRANQUILITY
region: ccp
cryptopack: CryptoAPI
sync: 350962
branch: //depot/games/branches/release/EVE-TRANQUILITY/eve
appname: EVE
usescriptindexfiles: 1
socketio: iocp
role: client
aid: 0
server: Tranquility
port: 26000javascript:if%20(typeof%20posting=='undefined'||posting!=true)%20{posting=true;__doPostBack('forum$ctl00$PostReply','');}
edition: premium
Repair URL: h t t p://cdn1.eveonline.com/351477/RepairData_351477.dat
Client Directory: C:\Program Files (x86)\CCP\EVE
Caching disabled
RestoreFolder input values:
folder = 'C:\\Program Files (x86)\\CCP\\EVE'
u r l = 'h t t p://cdn1.eveonline.com/351477/RepairData_351477.dat'
hashdb = ChecksumDB at 'C:\\Users\\marcelo\\AppData\\Local\\CCP\\EVE\\C_PROG~2\\checksums'>
safemode = False
datapiles = ()
downloadFolder = None
cleanupDownloadData = True
downloadThreads = 5
whitelist = []
ignore = ['launcher/*']
(1/7) Downloading index: Initializing ...
Traceback (most recent call last):
File repairTool\progressPanel.pyc, line 82, in _TaskRun
File repairTool\repairUI.pyc, line 97, in Start
File repairTool\repairLogic.pyc, line 199, in Repair
File repairTool\repairLogic.pyc, line 355, in Restore
File zsync\zsync.pyc, line 360, in RestoreFolder
File zsync\zsync.pyc, line 658, in GetInfo
File stuff\bundle.pyc, line 136, in ReadIndex
error: Error -5 while decompressing data: incomplete or truncated stream
Total Runtime: 0h00m01s
Tharin Turambar
DeathLaw Corp
#6 - 2012-03-16 00:41:01 UTC
and here is the log from the laucher... pt1

Exception during UpdaterModule.Update
Traceback (most recent call last):
File "lib\update.pyc", line 527, in Update
File "lib\update.pyc", line 553, in _Update
File "lib\update.pyc", line 277, in Run
File "zsync\zsync.pyc", line 1209, in CreatePatch
File "zsync\zsync.pyc", line 896, in GetInfo
File "stuff\bundle.pyc", line 136, in ReadIndex
error: Error -5 while decompressing data: incomplete or truncated stream
Locals by frame, innermost last:
Frame __bootstrap in threading.pyc at line 503:
self = Thread(UpdaterProcessThread, started 3184)>
Frame __bootstrap_inner in threading.pyc at line 530:
self = Thread(UpdaterProcessThread, started 3184)>
Frame run in threading.pyc at line 483:
self = Thread(UpdaterProcessThread, started 3184)>
self._Thread__args = ()
self._Thread__block = Condition( thread.lock object at 0x044FD150>, 0)>
self._Thread__daemonic = False
self._Thread__ident = 3184
self._Thread__initialized = True
self._Thread__kwargs = {}
self._Thread__name = 'UpdaterProcessThread'
self._Thread__started = threading._Event object at 0x045680F0>
self._Thread__stderr = __main__.Stderr object at 0x01DB4590>
self._Thread__stopped = False
self._Thread__target = bound method UpdaterModule.Update of lib.update.UpdaterModule instance at 0x04556490>>
self._Verbose__verbose = False
Frame Update in lib\update.pyc at line 532:
self = lib.update.UpdaterModule instance at 0x04556490>
self.average = 0
self.cache = u'C:\\Program Files (x86)\\CCP\\EVE\\launcher\\cache\\Download'
self.dxFolder = u'C:\\Program Files (x86)\\CCP\\EVE\\bin\\DirectX'
self.folder = u'C:\\Program Files (x86)\\CCP\\EVE'
self.hashdb = ChecksumDB at 'C:\\PROGRA~2\\CCP\\EVE\\launcher\\cache\\checksums'>
self.info = function wrapper at 0x04569530>
self.isRunning = threading._Event object at 0x0454CED0>
self.lock = thread.lock object at 0x044FD230>
self.proc = lib.update.CreateHttpPatch instance at 0x0456ADA0>
self.server = 'TQ'
self.settings = lib.userSettings.UserSettings instance at 0x045563A0>
self.startTime = 1331858196.907
self.successful = False
Frame _Update in lib\update.pyc at line 573:
args = [u'C:\\Program Files (x86)\\CCP\\EVE', ChecksumDB at 'C:\\PROGRA~2\\CCP\\EVE\\launcher\\cache\\checksums'>, u'C:\\Program Files (x86)\\CCP\\EVE\\launcher\\cache\\Download', function wrapper at 0x04569530>]
oldDXFolderSums = '\x0b\x01\xf2K?\x1a%\xcc\x94\xf7)\x15\x9e\x88 \xb0L\x1d\xa2r|\x8aHb2\x15\x1a\x0f\xaae\xdel\xb1\x16P\x9e\xa1\xbe\xce\x99x\xde\xd8_\x95\xd5\xb5\xcb\\\xb4JA\x95Wo\xe4\xccK\xff\n\xee\x01\xf1\x19\x8bV\xb0\x8e\xa4\x19\xe7x:|\x94w\xf2\xcb\x93.\xf5Uj?!\xed\x89\xb1\x845n\x8a\x12Wp\x1b:\xa4\x03"l\xc6 \x19\xa0\xab\x8d\xb3\x17\x97&\xbc\x08\xe6\x8a;]\x08\xad\xbc\xd3S\xd7\x16r%\xc4\xd6c\xff\x08k\x07\xf2\x11x$L\xa8\xab;\xf8\xb3!\xc2\xe4:\xf7#\x07P\x8d\xf4\x17\xa1T\xc3\xf1\xaf\xd5\xb6J\xc3\xe4O/8\xa3\xbf\x84\x00\xf1\[email protected]\xa3\x909\xfc\x9c\xaa'
patchFile = u'C:\\Program Files (x86)\\CCP\\EVE\\EVE_Online_350962-351477.patch'
self = lib.update.UpdaterModule instance at 0x04556490>
self.average = 0
self.cache = u'C:\\Program Files (x86)\\CCP\\EVE\\launcher\\cache\\Download'
self.dxFolder = u'C:\\Program Files (x86)\\CCP\\EVE\\bin\\DirectX'
self.folder = u'C:\\Program Files (x86)\\CCP\\EVE'
self.hashdb = ChecksumDB at 'C:\\PROGRA~2\\CCP\\EVE\\launcher\\cache\\checksums'>
self.info = function wrapper at 0x04569530>
self.isRunning = threading._Event object at 0x0454CED0>
self.lock = thread.lock object at 0x044FD230>
self.proc = lib.update.CreateHttpPatch instance at 0x0456ADA0>
self.server = 'TQ'
self.settings = lib.userSettings.UserSettings instance at 0x045563A0>
self.startTime = 1331858196.907
self.successful = False
Frame Run in lib\update.pyc at line 277:
self = lib.update.CreateHttpPatch instance at 0x0456ADA0>
self.cache = u'C:\\Program Files (x86)\\CCP\\EVE\\launcher\\cache\\Download'
self.folder = u'C:\\Program Files (x86)\\CCP\\EVE'
self.hashdb = ChecksumDB at 'C:\\PROGRA~2\\CCP\\EVE\\launcher\\cache\\checksums'>
self.info = function wrapper at 0x04569530>
self.patchFile = u'C:\\Program Files (x86)\\CCP\\EVE\\EVE_Online_350962-351477.patch'
self.progress = lib.update.UpdaterProgress instance at 0x0456EB70>
self.stepWeight = [(0, function lambda> at 0x045697B0>), (0.05, function lambda> at 0x045699B0>), (0.1, function lambda> at 0x045699B0>), (0.1, function lambda> at 0x045699B0>), (0.25, function lambda> at 0x045699B0>), (0.5, function downloadFunc at 0x04569970>)]
self.u r l = 'http://cdn1.eveonline.com/351477/RepairData_351477.dat'
self.z = zsync.zsync.CreatePatch instance at 0x0456ECB0>
Frame CreatePatch in zsync\zsync.pyc at line 1209:
self = zsync.zsync.CreatePatch instance at 0x0456ECB0>
Tharin Turambar
DeathLaw Corp
#7 - 2012-03-16 00:42:38 UTC
pt 2

self.badBlocks = None
self.dataBlockIndex = None
self.dl_amount = 0
self.dl_total = 0
self.downloadFolder = None
self.downloadRanges = None
self.downloadThreads = 5
self.filesToRepair = None
self.folder = u'C:\\Program Files (x86)\\CCP\\EVE'
self.fp = None
self.hashdb = ChecksumDB at 'C:\\PROGRA~2\\CCP\\EVE\\launcher\\cache\\checksums'>
self.ignore = ['launcher/*']
self.info = zsync.dataPackage.ReadSyncPackage object at 0x04568D30>
self.patchFile = u'C:\\Program Files (x86)\\CCP\\EVE\\EVE_Online_350962-351477.patch'
self.patchIndex = OrderedDict()
self.progress = lib.update.UpdaterProgress instance at 0x0456EB70>
self.restorers = None
self.resumeDataPos = 20971520
self.resumePatch = 0
self.rsums = None
self.sortingFunc = function CustomFileOrderSort at 0x042067B0>
self.u r l = 'http://cdn1.eveonline.com/351477/RepairData_351477.dat'
self.whitelist = []
Frame GetInfo in zsync\zsync.pyc at line 896:
http_fp = addinfou r l at 127050536 whose fp = socket._fileobject object at 0x04569AB0>>
p = lib.update.UpdaterProgress instance at 0x0456EB70>
self = zsync.zsync.CreatePatch instance at 0x0456ECB0>
self.badBlocks = None
self.dataBlockIndex = None
self.dl_amount = 0
self.dl_total = 0
self.downloadFolder = None
self.downloadRanges = None
self.downloadThreads = 5
self.filesToRepair = None
self.folder = u'C:\\Program Files (x86)\\CCP\\EVE'
self.fp = None
self.hashdb = ChecksumDB at 'C:\\PROGRA~2\\CCP\\EVE\\launcher\\cache\\checksums'>
self.ignore = ['launcher/*']
self.info = zsync.dataPackage.ReadSyncPackage object at 0x04568D30>
self.patchFile = u'C:\\Program Files (x86)\\CCP\\EVE\\EVE_Online_350962-351477.patch'
self.patchIndex = OrderedDict()
self.progress = lib.update.UpdaterProgress instance at 0x0456EB70>
self.restorers = None
self.resumeDataPos = 20971520
self.resumePatch = 0
self.rsums = None
self.sortingFunc = function CustomFileOrderSort at 0x042067B0>
self.u r l = 'http://cdn1.eveonline.com/351477/RepairData_351477.dat'
self.whitelist = []
Tharin Turambar
DeathLaw Corp
#8 - 2012-03-16 00:43:10 UTC
pt 3

Frame ReadIndex in stuff\bundle.pyc at line 136:
comprData = 'x\x9c\xec\xbdws\xdd\xb8\xb3\xae\xfb\xbf?\x85s\x0e\x04#\xe0\x1cf\x1ce[\xcei9\x10$\xe8q\x92mI\xce\xe1\xb3\x1fqI\xea~\x9a?y\xd7\xbe\xb7\xee9\xfb\xd6\xa9\x99*\x8d\x89\xc5\x04\x02\x8dF\xc7\xb7\xf7\xbf\xfd\x90m\xdb\x7fg_\xd7\x1e\x89\x9f\x96\xfa\xb7\xe9h\xb7\xbc\xbao\xdb\x07\xb7m\x7f\xff!\xdfvg\xdf\xab\xa5>}]\xfb\xa1\xd8\xb6\xff\xed\x87r\xdbB\xb6\xb0\xad]pyS\x97\xcd\xda\xd1\xca\x9d}+\xff\xb4n\xed|\xb5vm\xd9\xd5\xb1\xc9*?\x94\xbdKU\xaaB\x95\xca2\xcb}\x95\xf2\x98\xb9*\xa5\xda\xf7E\x16\xab\xb5\xcb\xebmk\xb7vW\xfa\xf1\xd1\xcd\xda\xad\xb3\xafY\xb9\xf6\x97\xe9_[~\xdel\x9c\x99}\xf5\xcdfc\xedW\xdfn6.\xbe\xde Z{\x8e\x1f\x9f\xf9\xee}\x9f\xd6\x8e\xc3\xb6+E\x91g\xeb\xaf\xb9\xf3}\xfc\xa2l\xdb\x95\xf5~\x8f\xbf}Z\xff\xcdm[\xc8\xcb\xd25na\xdb\xca\xea\x07\x97ok\xc7\xb1x\xff\xee\xdd\xfb\xa5\xa3\xaf\x96^\x8d\x97\x14\xe3H\xb8r\xdb\xcb\xf9\x08\xb8j\x9b~\xfd\x82\x0b\xd58\x08/\xc7\x8fw\xbe+\x9b\xe0\xba\xc6\xaf\xfd\x97\x85\xe0\xd7>\xba\x1aB*:\xe7\x8a\xbc\xce\xaa\xbeOy\xe7\xfb\xf1\x99k\xddz\xb9\xf1\xd5\xce~uW\xb0=^\xbb\xd6\xdd\x97\xfa5/\xe7\x9f\x11\xaa\xf1h\xec|\xbe\xd1s?\xefy\xfa\x9c\x8e\xa6\xaf\xe3\xf7\xbb0\x9f\xc0l\xa3\xdb\xb9\x9bw\xdb\x97\xf9\xd8\xed2\xcb\x9a\xccK\xcf}\x19\xb2&o]9\xa4&+\xb3\xb6\xed\xf3\xb6,\xca\xd0\xe7UY\xd7\xa1.\xbafh\xebr\xecM\x9eo\xf6|\xd5\xf6\xdb5\x1f\xb4\x11\xd6&k\x08\x9b\xed\x81\x8d\xdd\xb3\xafi\xd0+\x87~\xe3xc\x18\xda\xb5\x0b[\x19\x92w+ze\xaa\xd7\xe6\x1d\x83\xe5\x8a\x02\xa3\x94\x172JM\xd8\x18\xa5\xf5\xaf\xdc\x18\xa8\xaa\xcarW\xcf\xc7*/\xe7c\xb5\xf0\xfe\xe5\x9d\xb4\xfc9-o\x8cX^\xcdG\xac\xde\x1c\xb1f\xed\xa65\xd2\xad\xe6\x04_\x84\xe0\xe6c\xb7>b\xc5\xe0\x86\xbe\x0cM\xde\xe4\xc9\x0f}\xdb\xafMy\x13\xbd\xab\xd7f\xbe\x8cmY\xd6Y\xe9\xcb\xae\x19\x1f\xebe\xae]\xc61\xfb\xfd{\xf3\xe8\xe3\x0f\xfd\xdd7\x9d6b\x92k\x8e\xfd\xdc :\xffb\xf3\xe8\xd5\xaf\xcd\xa3K_\xf9\xe4w\x185\x9d\x96w/\xf5\xe7\xbe\xc2\x1ctM\xdcl\xec\xd9\xb5ytm\xad\xbb\xb2 ?\xee\xe4P\x87\xff\x1c\xea\xf5\xe1\xd9\x18j\x97\xe5\xa1,\xfd|\xac\x8bl>\xd6\xef\xda\xa5WCZY=\xda\xb7#s)\xe6\xdc\xa5\xc87\x86\xba(\xb6-\x84\xb55\x15\xe6\xc4\xe9\\\xb3\xceZ\xe6#\xdd\xc75\x1eR\xb4\xce\xe5]\xe5\\\x9d\xbb!/\xeaami\xe5]\xe1\xd7~\xf7k\xe4\xea\x87\xd0\x8eO-\xff\xb8\xaaRq\x04_PT[,\xa9\xf1\xad\x9b\x1fPU\xd5\xfa\xb2*\xeay\xf7\x97\xd3\xca\xd1\x95\xd5O\xc30\xde\xdc\xcc\xfb\xee7\xfb\x1e\xd6\xfa^\x84\xb2\x08c\xdf\xeb\xaa,\\p\xd2\xfb\xae\x8a\xae\xa8\xeb\xb2\xea;\x1f\xcb\xbem\x8b\x98\\\x9e\xfaT\ry^\xb7C\xddV1K\xdd\xf8\xdc2\xdb\xec\xfd\xd8\xff\x1c\xfd\x8fg\xb1^\x9aS\x98\xc5\xb5\x15\xe0j\x9c\x1c\xb6\xa3\xe1\x0faA\xb6\x07\xc0X\x95\x97\xaeM~\'CU\xe3\x9a\xccK\xe3\x08~\xf6\t\xafw\xfe8\x1a\xd5.mD\xbf\x07\xbd\xf4\xf3/\xda\xec\x89\x93e\xdb\xe1YC~\x10\xcf\xca\xd0\x08\xfe0\x1e\x1c\x8f\xa2\xeb\xe9\xaf\xcd\xc6w\x8cW\xe8\xf6\xca\x17\xed&\x19\xe0\xd6>\x9e\xc6x4\xf8\x8ePa\xd8b#\x1d\xf9\xc5\x8f\xf0\x15\xb8\xb4w\xf2\xac\xcf\xb3%\x8e\xd58w\x9b\xed\x9dl\xac\xbd\xa6\xb4\xed8N\xa3\xc7\x10\x8c\x1f\x94\xf0\xad#\x9f\xc4K\x87\xda\xde??\'k:\xf0\xe6sl\xb4\xbcl\[email protected]\xfb\x9ay\x17\xa4\xfd\xc6\x9e\xf4q\xb6\x8c/\xc8u\x0b\xf8b/\x0c\xc9\xb6\xd7>\x06\xe3---truncated---
lengthCallback = bound method UpdaterProgress.update of lib.update.UpdaterProgress instance at 0x0456EB70>>
self = zsync.dataPackage.ReadSyncPackage object at 0x04568D30>
self.cLength = None
self.fp = addinfou r l at 127050536 whose fp = socket._fileobject object at 0x04569AB0>>
self.index = None
self.indexLength = 599547
self.offset = 22072
self.uLength = None