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Exactly why is there so much fuss about the launcher?
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Fredfredbug4
The Scope
Gallente Federation
#1 - 2012-03-14 03:09:13 UTC
I just don't understand it, you can minimize it's use or completely disable it altogether (protip: look at the settings) Why are people complaining about something that is completely optional? It's not like Incarna where the option to not use the CQ took away from the game, the game still seems 100% functional with or without the new launcher so what gives?

Let's see the pros of the launcher

1. You can download and install updates without having to start up the memory hogging client multiple times.
2. There are readily available links to various webpages
3. You can get a quick glimpse of the server status
4. You can view latest updates and events
5. Easily change your language (important for our friends abroad)

Now lets look at the cons

1. You have to take one extra click in order to start up the game (should you enable it)
2. The settings menu for the launcher is a little out of sight.
3. Default settings are funky

That's about all I can think of and all of them can be easily corrected or are a non issue once you get used to it. Are people just complaining for the sake of complaining or are there any legitimate reasons as to why people hate this thing? I had no trouble installing it and running it and I'm using Windows Vista for crying out loud!

So what's really going on here?

Watch_ Fred Fred Frederation_ and stop [u]cryptozoologist[/u]! Fight against the brutal genocide of fictional creatures across New Eden! Is that a metaphor? Probably not, but the fru-fru- people will sure love it!
Ris Dnalor
Tribal Liberation Force
Minmatar Republic
#2 - 2012-03-14 03:16:54 UTC
Fredfredbug4 wrote:
I just don't understand it, you can minimize it's use or completely disable it altogether (protip: look at the settings) Why are people complaining about something that is completely optional? It's not like Incarna where the option to not use the CQ took away from the game, the game still seems 100% functional with or without the new launcher so what gives?

Let's see the pros of the launcher

1. You can download and install updates without having to start up the memory hogging client multiple times.
2. There are readily available links to various webpages
3. You can get a quick glimpse of the server status
4. You can view latest updates and events
5. Easily change your language (important for our friends abroad)

Now lets look at the cons

1. You have to take one extra click in order to start up the game (should you enable it)
2. The settings menu for the launcher is a little out of sight.
3. Default settings are funky

That's about all I can think of and all of them can be easily corrected or are a non issue once you get used to it. Are people just complaining for the sake of complaining or are there any legitimate reasons as to why people hate this thing? I had no trouble installing it and running it and I'm using Windows Vista for crying out loud!

So what's really going on here?


1. They didn't make a popup window telling us about the settings screen where the launcher can be disabled except for patches. -- this caused a lot of grief.
2. Many people lost their saved settings -- this is associated with the launcher now.
3. We still have client updates -- separate from the launcher... meh.
4. no love for multiple client folks.
5. This update took a long time. Not sure if the patch was this big or what, but the long download time is going to be associated with the launcher.

what could they have done differently?

1. realized settings were going to be lost and make sure that didn't happen.
2. rolled out the launcher by itself -- short patch -- fast update associated with new launcher.
3. let launcher to client updates too!
4. let launcher update multiple client installations at the same time.
5. Point out the cool feature in the client settings -- so that people who dislike the current default will realize it can be changed.


launcher isn't the problem.

It's the execution and delivery that are -- once again -- the problem.

o7

https://forums.eveonline.com/default.aspx?g=posts&t=118961

EvE = Everybody Vs. Everybody

  • Qolde
Fredfredbug4
The Scope
Gallente Federation
#3 - 2012-03-14 03:21:34 UTC
Ris Dnalor wrote:
Fredfredbug4 wrote:
I just don't understand it, you can minimize it's use or completely disable it altogether (protip: look at the settings) Why are people complaining about something that is completely optional? It's not like Incarna where the option to not use the CQ took away from the game, the game still seems 100% functional with or without the new launcher so what gives?

Let's see the pros of the launcher

1. You can download and install updates without having to start up the memory hogging client multiple times.
2. There are readily available links to various webpages
3. You can get a quick glimpse of the server status
4. You can view latest updates and events
5. Easily change your language (important for our friends abroad)

Now lets look at the cons

1. You have to take one extra click in order to start up the game (should you enable it)
2. The settings menu for the launcher is a little out of sight.
3. Default settings are funky

That's about all I can think of and all of them can be easily corrected or are a non issue once you get used to it. Are people just complaining for the sake of complaining or are there any legitimate reasons as to why people hate this thing? I had no trouble installing it and running it and I'm using Windows Vista for crying out loud!

So what's really going on here?


1. They didn't make a popup window telling us about the settings screen where the launcher can be disabled except for patches. -- this caused a lot of grief.
2. Many people lost their saved settings -- this is associated with the launcher now.
3. We still have client updates -- separate from the launcher... meh.
4. no love for multiple client folks.
5. This update took a long time. Not sure if the patch was this big or what, but the long download time is going to be associated with the launcher.

what could they have done differently?

1. realized settings were going to be lost and make sure that didn't happen.
2. rolled out the launcher by itself -- short patch -- fast update associated with new launcher.
3. let launcher to client updates too!
4. let launcher update multiple client installations at the same time.
5. Point out the cool feature in the client settings -- so that people who dislike the current default will realize it can be changed.


launcher isn't the problem.

It's the execution and delivery that are -- once again -- the problem.

o7


I personally don't feel the effects of any of these problems but I'm glad to hear that there is some rationality behind why some are upset with this update. Thanks for clearing it up.

Watch_ Fred Fred Frederation_ and stop [u]cryptozoologist[/u]! Fight against the brutal genocide of fictional creatures across New Eden! Is that a metaphor? Probably not, but the fru-fru- people will sure love it!
Endeavour Starfleet
#4 - 2012-03-14 03:50:11 UTC
My only real wish at this time is the ability for the launcher to handle multiple installs at once. Or atleast have an option to use the generated update on all your installs at once.

It has a huge amount of potential. I look forward to seeing how far they can push it. Especially to improve the new player experience.
Dolby Drake
Pandemic Horde Inc.
Pandemic Horde
#5 - 2012-03-14 05:56:53 UTC
i am pissed off with the launcher because it has downloaded absolutely nothing for me but it still says i can play, when i click play eve tells me i need to update, but the update is just to download the launcher so i am stuck in an infinite loop, nothing on the forums has fixed this and customer support haven't helped me yet.

i would manually patch it but oh wait they removed that so i am stuck now paying for a game i cant play untill it gets fixed.
Aiwha
School of Applied Knowledge
Caldari State
#6 - 2012-03-14 05:58:04 UTC
I feel its a little... clunky. It needs some work.

Sanity is fun leaving the body.
ucntkilme
Viziam
Amarr Empire
#7 - 2012-03-14 06:55:45 UTC  |  Edited by: ucntkilme
it gives me results like this:

http://imageshack.us/photo/my-images/339/error1b.png/

which forces me to uninstall eve, download the entire 4.7gigs of the game all over again... every time there is an update...

also: in the settings of the launcher, theres no way to completely disable it and download updates as we have for years. But instead, to only show the launcher if there is an update being the only 'disabled' launcher...

Then, when i open the repair.exe it says there is an update, if I click yes I want to update it -- it too errors... but if I select no and I repair it, I have to run the launcher again to do the update... which then results in the same error as in the image..

The launcher at this point, is pointless if even 1 paying member can't access the game -- especially one that has been around for years. It is things like this that cause the game to lose members. When members such as myself, that have been playing for 5+ years - and have a lot of time invested all the sudden can't access the game they have grown to love -- of course they're going to leave..

So yes, I have a problem with the launcher. It needs to be removed until they figure out what they're doing. I do like the idea of having the launcher released seperately, which would allow me to install over multiple installations (8 in total) (none of my clients are "installed" but merely copies of an installation )...

It all goes back on CCP for changing something that wasn't broken. Acting before they think about the issues it will cause when it all goes horribly wrong. CCP needs to quit doing this type of stuff. Think, before they act.
xxxTRUSTxxx
Galactic Rangers
#8 - 2012-03-14 09:21:35 UTC
a lot of posters on these forums remind me of Veruca Salt, i want a golden goose NOW daddy.

shite changes, get over yourselves, move along, whining fucks << began with an F and ended in a ks

i mean come on, i have to use a new feature ? wtf ? emo rage post !!!!! CCP do it or else, CCP i want my golden goose NOW !

someone alrady pointed it out, but just incase we get any tldr (can't read) idiots in. check settings ! disable.