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Meryl SinGarda
Belligerent Underpaid Tactical Team
#1 - 2011-09-22 13:09:53 UTC
With all of the awesome going on lately, I just wanted to say that the GMs are also pretty flippin' awesome. Here I had a petition yesterday and today, everything's cool.

Cheers to not only CCP, but the GMs!

Now where's my beer-toast smiley Lol
Cedar Locus
Fleet 2 die
#2 - 2011-09-22 13:49:33 UTC
be carefull not to choke on it
CCP Navigator
C C P
C C P Alliance
#3 - 2011-09-22 13:51:19 UTC
Hi there Meryl,

Thank you for taking the time to post this thread. I have sent it to the entire GM department on your behalf Smile
Meryl SinGarda
Belligerent Underpaid Tactical Team
#4 - 2011-09-22 13:55:09 UTC
CCP Navigator wrote:
Hi there Meryl,

Thank you for taking the time to post this thread. I have sent it to the entire GM department on your behalf Smile


That will do as well!
Verone
Veto Corp
#5 - 2011-09-22 14:05:42 UTC
CCP Navigator wrote:
Hi there Meryl,

Thank you for taking the time to post this thread. I have sent it to the entire GM department on your behalf Smile


GM spam attack incoming in 3... 2... 1... Lol

Verone CEO & Executor Veto Corp WWW.VETO-CORP.COM

Ciar Meara
PIE Inc.
Praetoria Imperialis Excubitoris
#6 - 2011-09-22 14:16:40 UTC
CCP Navigator wrote:
Hi there Meryl,

Thank you for taking the time to post this thread. I have sent it to the entire GM department on your behalf Smile


He's not a GM! BURN HIM!

- [img]http://go-dl1.eve-files.com/media/corp/janus/ceosig.jpg[/img] [yellow]English only please. Zymurgist[/yellow]

Grideris
The Scope
Gallente Federation
#7 - 2011-09-22 14:44:36 UTC
Ciar Meara wrote:
CCP Navigator wrote:
Hi there Meryl,

Thank you for taking the time to post this thread. I have sent it to the entire GM department on your behalf Smile


He's not a GM! BURN HIM!


Don't worry, he's Navigator - he helps the GMs find us.

It's that CCP Prism X you have to worry about. He'll turn all your text pink. All of it.

http://www.dust514.org - the unofficial forum for everything DUST 514 http://www.dust514base.com -** the** blog site with everything else DUST 514 you need

GM Arcade
Game Masters
C C P Alliance
#8 - 2011-09-22 14:51:42 UTC
First!!! (gm)

Thanks for the positive comments. They really are appreciated.

Lead GM Arcade | Customer Support Manager

Zagam
Caldari Provisions
Caldari State
#9 - 2011-09-22 15:09:42 UTC
Grideris wrote:
Ciar Meara wrote:
CCP Navigator wrote:
Hi there Meryl,

Thank you for taking the time to post this thread. I have sent it to the entire GM department on your behalf Smile


He's not a GM! BURN HIM!


Don't worry, he's Navigator - he helps the GMs find us.

It's that CCP Prism X you have to worry about. He'll turn all your text pink. All of it.

Then dump it into a database, and parse it for... something.
Bloodpetal
Tir Capital Management Group
#10 - 2011-09-22 15:15:11 UTC

Don't discuss Petitions on the public forums LolRoll

Where I am.

Nyio
Federal Navy Academy
Gallente Federation
#11 - 2011-09-22 16:14:46 UTC
Meryl must be employed by CCP or drunk. P
One of the weakest links with EVE right now has to be customer support, and should be priority no.1 to fix.
T'amber Anomandari Demaleon
#12 - 2011-09-22 16:18:15 UTC  |  Edited by: T'amber Anomandari Demaleon
Nyio wrote:
Meryl must be employed by CCP or drunk. P
One of the weakest links with EVE right now has to be customer support, and should be priority no.1 to fix.


In 6 years I've not had any problems with customer service or petition responses, even when I've had 10+ in a month.
Considering people don't usually post when things are working, its most likely there are much more satisfied customers than not.
Saying that, I havent actually played for some time now so it could be different, but I doubt it.


T'amber

www.shipsofeve.com

Ammzi
Dreddit
Test Alliance Please Ignore
#13 - 2011-09-22 16:21:46 UTC
Nyio wrote:
Meryl must be employed by CCP or drunk. P
One of the weakest links with EVE right now has to be customer support, and should be priority no.1 to fix.


Every single of my petitions have been answered professionally and treated with respect.
GM's are awesome!
Satav
Aliastra
Gallente Federation
#14 - 2011-09-22 17:21:16 UTC
I do agree that for the most part, the devs and GMs do a terrific job.

To the OP, hmmm all that su cking up wont make them seed that Avatar for you you know that right? lol.
Solstice Project
Sebiestor Tribe
Minmatar Republic
#15 - 2011-09-22 20:00:02 UTC

Besides after Incarna,
i never waited very long for a petition.

Like, they usually got replied to on the same day,
often even within the same HOUR !

I really believe they do a great job
and i totally understand the delays in replys post Incarna.

Thx for all your efforts ! :D
Barakkus
#16 - 2011-09-22 20:17:05 UTC
GM Arcade wrote:
First!!! (gm)

Thanks for the positive comments. They really are appreciated.


d00d...your hair....

http://youtu.be/yytbDZrw1jc

baltec1
Bat Country
Pandemic Horde
#17 - 2011-09-22 20:19:24 UTC
Barakkus wrote:
GM Arcade wrote:
First!!! (gm)

Thanks for the positive comments. They really are appreciated.


d00d...your hair....


Its a wig.
Meryl SinGarda
Belligerent Underpaid Tactical Team
#18 - 2011-09-22 22:16:02 UTC
GM Arcade wrote:
First!!! (gm)

Thanks for the positive comments. They really are appreciated.


Not a problem. Big smile
Aidan Brooder
Dynasphere Ltd.
#19 - 2011-09-22 22:48:20 UTC  |  Edited by: Aidan Brooder
Let me know if the boot-licking attempt bought you a free Titan... P

Nah, seriously... I never had any probs with support. They were quite fast and professional so far.
Keep up the good work, CCP GMs!

Blog: http://aidanbrooder.wordpress.com My EVE Playlist on YouTube: http://www.youtube.com/playlist?list=PLSNuHY7z8n1q1BdLvW2verIfH8vvWtz_x

Sassums
Repo Industries
#20 - 2011-09-23 02:13:45 UTC
I have had encounters with GM Arcade, GM Tiny, and GM Horse and they were awesome!

GM Arcade's petition responses are always very informative, helpful, and genuinely very friendly.

GM Tiny pulled me aside when he was logged in game and explained what was wrong with my petition and why it took so long to get a response, his few minutes of time saved a lot of aggravation.

Finally GM Horse finally answered a petition that I was waiting on for a while and he was more than helpful and apologized for the inconvenience with the long wait time.

Other than having to wait for the petitions, in the grand scheme of things, I have been very satisfied with the GM Team and the Development Team.
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