EVE General Discussion

Before I begin, let me precise that I am not specially inclined to side with CCP and I do agree that, hype-to-ratio, Incarna, so far, blows. We got almost nothing out of it and it does indeed look like a bigger bite than what could be chewed was taken.

However, for the sake of precision and fairness, that Hilmar quote needs to be examined. I do know that some people will not agree to this and even presented with a solid proof (which it isn't) will continue to use that quote because, in doing so, they feel like they are affirming a defined personality. But then, there are others, who venture on these forums and might get a "less than objective view" of this whole affair. For those, I hope I can help put things a little more into focus.




There is nothing inherently wrong with this affirmation, at all. It is not hypocrisy, it is not vindication; it is a simple enunciation of a social psychology phenomenon. In corporate management, the knowledge of change process (1) is a concept that can often be central to organizational success.

Simply put, in the vast majority of cases, people will resist change simply because they move from a certainty state to one of uncertainty. There are many ways in which that resistance will be expressed but the core of the matter is that : You cannot take the manifestations of that resistance as a sign of a failure to implement changes because those signs, the same ones, will exist in every situation whether the changes are good or not. All that is left after, to evaluate the implementation of changes is to be attentive to changes in trends and actions. What Hilmar did when he expressed that quote was the invocation of a well known principle that has been proven true empirically.

Now, there are many ways to manage and implement changes efficiently and with lesser impacts and I will not get into these; point is, there were many ways to mess up the implementation of changes, lack transparency being a major one, that plagued the whole process.

So yes, CCP, from an I/O psychology standpoint, did the whole thing very roughly, and messed up quite often in the process and, I guess, in the materialization of their ambitions. However, that quote serves absolutely no purpose when it comes to ascertain CCP's intentions since it just states a proven fact.






1 - Lewin, Kurt; Gold, Martin (Ed), (1999). The complete social scientist: A Kurt Lewin reader, (pp. 265-284). Washington, DC, US: American Psychological Association, xi, 363 pp.

We've been talking about DB all day in your special thread.

Precisely. The majority of people who I have seen using it may as well have said, "Look, I'm an idiot and we both know it so let me just parrot some nonsense that I think probably makes sense to other people because, oh my word, I'm so angry. About something."