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Issues, Workarounds & Localization

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Disappearing Portrait Backgrounds

First post
Viceran Phaedra
Instar Heavy Industries
#1 - 2012-02-20 01:35:18 UTC
After recustomising a character, re-posing and choosing a new background, the background in the new portrait disappears, and is just plain black. This has only happened since the latest patch.

Tried this on two different computer and two different accounts to make sure it wasn't just me, and it doesn't look like it is.

Hopefully an easy fix.

Chief Executive Officer

Instar Heavy Industries

Insidia Bathana
The Institute for Swine Astronautics
#2 - 2012-02-20 04:20:11 UTC
Just wanted to say that I've had similar problems (notice how my background is black)
Chloe Alduin
Vivid Anatidae
#3 - 2012-02-20 12:37:30 UTC
myself and other new players have had the same issue for the past 3 days. It looks awful! I hope ccp can fix this soon.
Phil Thornton
Imperial Shipment
Amarr Empire
#4 - 2012-02-20 16:22:30 UTC  |  Edited by: Phil Thornton
Same here! Looks awful!
Amber Lumiere
#5 - 2012-02-21 02:01:28 UTC
CCP RedDawn
C C P Alliance
#6 - 2012-02-21 11:24:41 UTC
Thank you for bringing this up.

This issue is known and we are currently working on it as we speak, so you should see a fix in the relatively near future. :)

Team Genesis

Viceran Phaedra
Instar Heavy Industries
#7 - 2012-02-21 14:41:25 UTC
Thanks CCP!

Keep up the good work. Smile

Chief Executive Officer

Instar Heavy Industries

Dark Venture Corporation
#8 - 2012-02-22 21:36:49 UTC
I am also having this problem.

I've tried numerous combinations of clothing, makeup, among other things, I can't seem to fix it.

I'm glad to see CCP is aware.

Sentry 10
Escape Velocity
#9 - 2012-02-23 04:44:41 UTC

look at all of our black backgrounds!
Screaming Hayabusa
Neo-Bushido Movement
#10 - 2012-02-23 21:44:08 UTC
Count me amongst the afflicted.
Weed Probe
Dynaco Manufacturing
#11 - 2012-02-24 00:41:02 UTC  |  Edited by: Weed Probe
I'm part of the club, never change your picture it's going to be collector

Everyone trusts Weed.

Audinst Calderro
The Scope
Gallente Federation
#12 - 2012-02-25 00:23:33 UTC
Yay! I can be black backgrounder too!

Bruce McRaven
#13 - 2012-02-25 00:25:56 UTC
any news on this? Roll
Alfred Marshall
#14 - 2012-02-25 21:33:24 UTC
I'm also eager to hear some news on this subject. It's really annoying when you have decided to remake your portrait and this happens. Now I wish I hadn't changed the portrait after all...

I keep my fingers crossed it doesn't take too long though. Smile
Caldari State
#15 - 2012-02-26 08:01:27 UTC
I like it.
Shimrod Ombreflamme
The Scope
Gallente Federation
#16 - 2012-02-27 14:03:21 UTC
I have this same bug, but after all, i like this black and plain background.

Just black...
CCP Explorer
C C P Alliance
#17 - 2012-02-27 19:28:55 UTC
Just wanted to quickly update you all that we are still working on this issue and believe we have fixed it internally. We are currently working on testing the fix.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer

Vilania Nailo
State War Academy
Caldari State
#18 - 2012-02-27 20:44:44 UTC
Same problem. I will be happy to see fix.
Chloe Alduin
Vivid Anatidae
#19 - 2012-02-27 22:14:18 UTC
Thanks for the update ccp, I'm really itching to see how my avatar goes with the minmatar background Cool
Test Alliance Please Ignore
#20 - 2012-02-28 01:33:05 UTC
That actually looks really well.
Can we have this option?
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