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Excellent post, excellent points.The hope is that CCP very quickly does a review of it's own practices, because as you say it seems back to business as usual.We hoped CCP had changed it's ways as opposed to simply engaging in damage control after incarna.

Understand, CCP, as many people quit over the way you do business as quit over specific issues themselves. All those people who returned you are perilously close to alienating again. A review of how you do business, specifically how you interact with your customers is in order, and then some DISCIPLINE in making sure you stick to it. It is clear as a business that although changes have been made, discipline is lax and lacking. It's obvious and if you think we cant see it you once again suffer from a case of " the Emperors new clothes".

I suggest that having player input consist of CCP interacting with the CSM is not the way to go. The CSM represent special interest groups, and you can see by quickly perusing the forums that the vast majority of eve players do NOT support the CSM or feel their views are represented by them. Rather, the perception is that the CSM is in the pockets of CCP, who seem to have no interest in the point of view of anyone who cant hang out with them during pub crawls in Iceland.The general community percieves the CSM as venal, if nothing else, and little more than a mouthpiece for CCP plans. Using the CSM as a rubber stamp for CCP decisions WILL eventually backfire.CCP can maintain that their plans are player approved because they are CSM approved, but that does not make it the case, nor does it ensure that mass dissatisfaction and unrest are not on the horizon.

CCP needs to actually change the way it does business,cause it seems decisions are made the same way (maybe you fired the wrong people?or managers?) and then have some discipline in sticking to it. The fact is there WAS a problem with how CCP interacts with the community and gets their views ( it seems there still is), and although CCP has responded to riots and shrieking and pulling of hair and unsubbings, it still remains to be seen if CCP can respond adequately to anything short of players resorting to drastic measures.

Inasmuch as we would like to give the benefit of the doubt to CCP, it may be that they have not come up a satisfactory mechanism for interacting with the community in their own minds.This may be the whole problem. May I suggest a simple solution?

Dissolve the CSM. Replace them with a "Poll " function utility in the forums. CCP can then read the results of PLAYER proposed polls, as well as there own, and get a more accurate gauge of player response to a particular issue without CCP having to read through an entire thread.This will give CCP more immediate and more accurate feedback better enabling them to make sound decisions for themselves and serving the communities wants and needs as well.

We gotta remember that most of the teams really have stepped up... The obvious flaws in this patch mostly go to team Optimal (Team Pink Zombies) and Team Namechangers whatever their call sign might be. Dunno wtf those guys are thinking, but let's not lynch the entire CCP crew because of them yet.

And I agree that this feels just like at "old times". No one even bothers to come and say "hey yea we messed up and working towards rollback / fixes now - will tell u guys more in few days.". Naa... That would be too much to ask for.

Now we just sit here and wonder will next step be more force fed bull junk or perhaps some minor tweaks to fix couple worst screw ups leaving the end product to sub standard quality as a whole.

I honestly don't have faith that they would actually fix anything properly any more.

Couple of bugs:

- sometimes when ejecting POS modules for corp, a redundant error message tells that "You cannot eject an Iteron III because it is not in Warp Disruption Battery". Well, that is true and hilarious, but the modules eject just fine.

- when trying to move PI products to a GSC in my cargo hold, it often fails with the message "You cannot put xxx there because the container is imploding". Expected behaviour: the normal dialog appears, where EVE calculates the maximum amount that fits in the target container.

Wait you mean to tell me you would rather have important chat windows in a tab than your cargo hold that can already be pulled up by several spots instantly anyways. What a neat Idea.


Seriously though, this is bad. Really needs to be fixed

Also the load button on the wallet doesn't work not a main concern such as minimized chat windows and not in the neocom, down below like it was before.

I'd like to recommend buttons created for the Evelopedia to be added to the neocom so it can be added with its own icon and when clicked on it goes straight to the web browser evelopedia page.


I think this'd be a nice touch and a first step to bridging the Evelopedia to the average player.

I'm glad that now everytime I open the scanner I now get a button telling me that I did in fact just open the scanner and its not some aberration before my eyes.

Bonus points for CCP for fixing the blue i's and dumping in a grey box like thing to represent the scanner which is pretty much constantly up for me. Art department must've been stumped on how to represent a radar like device with a small icon..... hint, take a look at the analyze button.

Isn't it ridiculous that something as oft used as the scanner was overlooked in development?? It's like the Dev's never undocked with the code. Or if they did, they didn't do anything that a vast majority of the players do every day. Even a smidgen of QA, formal or informal, should have caught this.

I have petitioned it and that was the answer:



What a suggestion, wow! You really give me such an advice in a game where scams and infiltration is part of the game mechanics? You even show us videos about those evil options and now you are telling me, that I should just ask somebody to give me back 5b isk cause of an issue you are responsible for?

Nice customer care and with that comment you have lost a player!

Just fyi, a couple of month ago a GM mailed me in game that he "stole" a nyx blueprint out of my lab (it was in research) because the guy who sold me the BPO betrayed his corp. He logged on with someones account which had the right permissions and stole the bpo from the corp hanger, than sold it to me.
The GM gave me the money back. I wasn't happy but ok, havn't lost anything at least.

This was some kind of an account sharing problem and you were able to fix it!!!
Now it's a prob because of game changes and so it's impossible for you (CCP) to reverse the transaction? Fool someone else, please ...

This.

Where did 'do it right the first time' disappear to?

Why risk touching this code two, three or four times when it could be done properly once and then released.

The current practice of publishing half-done and half-assed features with the caveat of 'we'll revisit this stuff real soon' does nothing good for the user experience, quality of service and, likely, general mental health of the GMs who have to weather sh1t storms of petitions because of 'yet another crash on the gate due to the Time Dilation issue.'

The renaming of the propulsion modules I do like, since the old names was just as cool as they were confusing.
I had to pop up the info about the module and check the meta level to get a hold of how good it was.
The downside of the new names are that I still have to check the meta level before I know their ranking order of their performance. Experimental, prototype and limited doesn't really tell me anything more than YS85-b afterburner or whatever the old names were, the new names does not convey any apparent order of the modules.

If you still want some scifi feel over the names and still be able to clearly tell them apart just from the module name, why not simply use mark or something?
Then you'd have 1MN Afterburner mark I, 1MN Afterburner mark II, and mark III and so on.
An alternative to renaming items at all would be to enable the item entries to show the meta level before or behind the item name wherever the name is displayed. Then you could revert to the old names and I wouldn't even mind.


Not sure how it was before, but the new missile names makes it easier to tell what damage is being done to me, which is good.
Still waiting for a natural ingame way to determine incoming damage type (from all kinds of weaponry) without having to consult external sites like eve survival or my ingame notepad.