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Issues, Workarounds & Localization

 
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Random Crashes are getting annoying.

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Twisted Gamer
Say Whaaaat
#1 - 2012-01-31 03:24:30 UTC  |  Edited by: Twisted Gamer
Every day the last week I've crashed to desktop at least once a session. It is down right annoying.

Every time I crash it coincides with a login que upon reconnect.

For the love of Eve please fix the node stability. I'm tried of it crashing me and a 100 others at a time.

Quote:
Faulting application name: ExeFile.exe, version: 7.20.33.2665, time stamp: 0x4f1435fc
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0xc0000005
Fault offset: 0x000101d0
Faulting process id: 0x828
Faulting application start time: 0x01ccdfc5bfeaafff
Faulting application path: C:\Program Files\CCP\EVE\bin\ExeFile.exe
Faulting module path: C:\Program Files\CCP\EVE\bin\MSVCR100.dll


Next time I play I'll launch the log server.
Zhentar
Players vs. EVE
Goonswarm Federation
#2 - 2012-02-04 13:48:04 UTC  |  Edited by: Zhentar
I just want to bump this and say that I have had this same issue 12 times in the last 4 days, according to my minidump history. I'm sure it's affecting more than just the two of us...

Edit: ATI card, latest drivers, clean install of EVE. Also, I keep getting the following:

2012.02.02 21:32:33 SHUTDOWN [4612] Crashed (0xC0000005) for b336683, minidump written and uploaded in C:\Users...

It is always the same location and reason.
Elayne Dukendal
DynCorp Inc.
#3 - 2012-02-04 14:04:40 UTC
Bump. My game keeps on crashing repeatedly. At first, it was every 1-5 minute. Now it's every 10 to 30sec. I'm using an Nvidia videocard with the latest drivers by the way.
Zhentar
Players vs. EVE
Goonswarm Federation
#4 - 2012-02-04 15:12:55 UTC
If anyone else is experiencing seemingly random crashing, can you please check to see what the reason for the shutdown is in the history.txt file in your APPDATA/Local/CCP/EVE/ folder.

At least if we are all experiencing the same problem, we know it's not an individual issue but rather CCP's error
Elayne Dukendal
DynCorp Inc.
#5 - 2012-02-04 16:13:36 UTC
Zhentar, I'm not very tech-savvy but I can't find a history.txt file in my EVE folder.
Zhentar
Players vs. EVE
Goonswarm Federation
#6 - 2012-02-04 17:28:09 UTC
The location is not in the standard EVE folder, but rather in the c:\users\yourusername\appdata\local\ccp\eve\ folder.

In order to see it you will have to enable 'View Hidden Files or Folders'
Elayne Dukendal
DynCorp Inc.
#7 - 2012-02-04 18:09:35 UTC
Just checked: all there is, is a long list of dates and times (my connections to the game I suppose), followed by "STARTUP", followed by four numbers between brackets. Something like this:

2012.02.03 15:22:34 STARTUP [3408]


It's always written "startup". No idea what that is supposed to mean.
Zhentar
Players vs. EVE
Goonswarm Federation
#8 - 2012-02-06 01:22:29 UTC
There should also be a line that says something like:

2012.02.06 01:08:48 SHUTDOWN [3852] Crashed (0xC0000005) for b336683, minidump written and uploaded...

if it is the same error I'm experiencing. I found a couple other people with this, but I'm not sure what that means and how to further investigate the problem. Hopefully CCP is reading the forum and may provide some idea what is going on.
Diziet Thomas
7-2 Ronin
#9 - 2012-02-06 06:57:23 UTC
This **** is so lame i am crashing over and over ever 2 minutes tonight. ive been playing this game for 3 years and never seen anything like this. This is nonsense.
Wingcommander Alpha
Hammer Of Light
#10 - 2012-02-06 07:10:23 UTC
My log has this but I've crashed out to desktop each time you see a startup. Why would I launch the game this many times in a night.

2012.02.05 17:31:24 STARTUP [5548]
2012.02.06 04:07:48 STARTUP [4932]
2012.02.06 04:56:21 STARTUP [3728]
2012.02.06 06:16:42 STARTUP [5588]
2012.02.06 06:16:49 STARTUP [4448]
2012.02.06 06:18:47 STARTUP [2548]
2012.02.06 06:21:58 STARTUP [2664]
2012.02.06 06:26:43 STARTUP [5096]
2012.02.06 06:29:08 STARTUP [3792]
2012.02.06 06:31:35 STARTUP [2660]
2012.02.06 06:32:27 STARTUP [5408]
2012.02.06 06:39:13 STARTUP [5560]
2012.02.06 06:42:31 STARTUP [5468]
2012.02.06 06:50:18 STARTUP [3416]
2012.02.06 06:50:59 STARTUP [3100]
2012.02.06 06:52:06 STARTUP [5900]
2012.02.06 06:56:57 STARTUP [2812]
Zhentar
Players vs. EVE
Goonswarm Federation
#11 - 2012-02-06 15:07:35 UTC
Yeah, I have those but also about 30-35 SHUTDOWN lines now, all the same. Do you have crash logging enabled in-game? Perhaps it doesn't write the shutdown line if it doesn't upload the crash log.
hoppehjelper
hoppehjelpere
#12 - 2012-03-28 18:20:48 UTC
+1
CCP Snorlax
C C P
C C P Alliance
#13 - 2012-03-28 18:59:26 UTC
Zhentar wrote:
I just want to bump this and say that I have had this same issue 12 times in the last 4 days, according to my minidump history. I'm sure it's affecting more than just the two of us...

Edit: ATI card, latest drivers, clean install of EVE. Also, I keep getting the following:

2012.02.02 21:32:33 SHUTDOWN [4612] Crashed (0xC0000005) for b336683, minidump written and uploaded in C:\Users...

It is always the same location and reason.

Try playing with LogServer active, then if it crashes again, file a bug report, put my name (CCP Snorlax) in the title, attach the .lbw file and the crash dump.

While the crash dumps are automatically uploaded and I look at those every day, getting logs as well as a description from you of what you were doing at the time can make all the difference in whether I can reproduce and fix the issue.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
GodsVervloek
Silent Knights.
LinkNet
#14 - 2012-03-29 21:35:53 UTC
Getting 10+ crash-to-desktop crashes on each of my 3 accounts, it only happens in space, flying gate to gate, or in the middle of pvp combat.

This is making me regret resubbing, it's frustrating as hell!

Running the Log Server now, let's hope it tells us something useful.