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Issues, Workarounds & Localization

 
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Paying for subscription fee or moving character

First post
Author
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Th3BearJew
RavenhoId
#1 - 2012-01-25 09:49:33 UTC
i have been trying to activate my accounts 4 in total with my debit card over the last fee days. everytime i try it tells me this message

We were unable to authorize your payment at this time. Please ensure you have sufficient funds and/or contact your bank/card issuer for further information.


I checked my account more then enough funds, so i contacted my bank and asked them. they tell me everything is fine on there end and its not even asking them for the payment so its stopping at the eve online website. not even making it to the bank


has anyone else had this problem?



thanks for any help
Numskull
Caldari Provisions
Caldari State
#2 - 2012-01-25 20:31:43 UTC
Exactly the same problem!
ISD Eshtir
ISD Community Communications Liaisons
ISD Alliance
#3 - 2012-01-25 20:46:31 UTC
Im going to poke some people about this. Will update if i get some news.

ISD Eshtir

Captain

Community Communication Liaisons

Interstellar Services Department
ISD Eshtir
ISD Community Communications Liaisons
ISD Alliance
#4 - 2012-01-25 20:52:34 UTC
Okay i just recieved some information regarding this. If you guys still have issues with your payments you are encouraged to file a petition under the "Billing" category and a GM will look into it.

ISD Eshtir

Captain

Community Communication Liaisons

Interstellar Services Department