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Client Verification Failure after patching.

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CCP Sputnik
C C P
C C P Alliance
#21 - 2012-01-24 15:06:56 UTC
Jodi Gaston wrote:
I have the same error as above but when I run the repair exe I get this error message :

(1/7) Downloading index: Initializing ...
(1/7) Downloading index: 100.0%, 566.76 KB/566.76 KB, 100.45 KB/s, 00m01s
(2/7) Hashing files: Initializing ...
(2/7) Hashing files: 100.0%, 00m00s
(3/7) Downloading recipes: Initializing ...
(3/7) Downloading recipes: 100.0%, 653.65 KB/653.65 KB, 130.04 KB/s, 00m01s
(4/7) Calculating patch: Initializing ...
res.stuff, missing 550 out of 550 blocks
Traceback (most recent call last):
File "repairTool\progressPanel.pyc", line 83, in _TaskRun
File "repairTool\repairUI.pyc", line 97, in Start
File "repairTool\repairLogic.pyc", line 184, in Repair
File "repairTool\repairLogic.pyc", line 333, in Restore
File "zsync\zsync.pyc", line 376, in RestoreFolder
File "zsync\zsync.pyc", line 557, in GetFileRestorers
File "zsync\fileSync.pyc", line 121, in IsComplete
File "zsync\fileSync.pyc", line 104, in GetFoundRanges
File "zsync\fileSync.pyc", line 148, in _UpdateRanges
File "zsync\fileSync.pyc", line 220, in _UpdateCurrentData
File "zsync\fileSync.pyc", line 229, in _ReadChunk
OverflowError: Python int too large to convert to C long
Total Runtime: 0h00m08s


Could you post a few more details?

  • OS version?
  • Have you tried running the repair tool as administrator?
  • Which version of the repair tool are you using (see lower left corner in the Repair Tool window)?
  • Did you have issues using the repair tool before?
  • Which Anti-Virus are you using and are you running a local Firewall?

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log
Jodi Gaston
Native Freshfood
Minmatar Republic
#22 - 2012-01-24 15:08:56 UTC
CCP Sputnik wrote:
IF YOU RUN INTO A VERIFICATION ERROR AFTER INSTALLING THE LATEST EVE ONLINE PATCH PLEASE FOLLOW THESE STEPS:



  • Open Windows Task Manager and check if there is still an ExeFile.exe Process running, end the process if that is the case.
  • Run the repair.exe located in the EVE Online installation (if you run into problems try to run it again as Administrator).




PS. Thank you very much everybody for hanging in.


  • yep, no problem there, turned off exefile.exe, its not running
  • I've ran the repair as admin and as not as admin and exactly the same problem happens.

    • I could send the log file?
    Freifein
    Sebiestor Tribe
    Minmatar Republic
    #23 - 2012-01-24 15:09:59 UTC
    CCP Sputnik wrote:
    IF YOU RUN INTO A VERIFICATION ERROR AFTER INSTALLING THE LATEST EVE ONLINE PATCH PLEASE FOLLOW THESE STEPS:



    • Open Windows Task Manager and check if there is still an ExeFile.exe Process running, end the process if that is the case.
    • Run the repair.exe located in the EVE Online installation (if you run into problems try to run it again as Administrator).




    PS. Thank you very much everybody for hanging in.


    I have the same issue. I have run the repair as administrator (no exe running) and it says that it is fine and complete

    (1/7) Downloading index: Initializing ...
    (1/7) Downloading index: 100.0%, 566.76 KB/566.76 KB, 107.86 KB/s, 00m01s
    (2/7) Hashing files: Initializing ...
    (2/7) Hashing files: 100.0%, 00m00s
    Complete
    Total Runtime: 0h00m02s

    I can only start the game from safe mode
    Jodi Gaston
    Native Freshfood
    Minmatar Republic
    #24 - 2012-01-24 15:10:25 UTC
    CCP Sputnik wrote:
    Jodi Gaston wrote:
    I have the same error as above but when I run the repair exe I get this error message :

    (1/7) Downloading index: Initializing ...
    (1/7) Downloading index: 100.0%, 566.76 KB/566.76 KB, 100.45 KB/s, 00m01s
    (2/7) Hashing files: Initializing ...
    (2/7) Hashing files: 100.0%, 00m00s
    (3/7) Downloading recipes: Initializing ...
    (3/7) Downloading recipes: 100.0%, 653.65 KB/653.65 KB, 130.04 KB/s, 00m01s
    (4/7) Calculating patch: Initializing ...
    res.stuff, missing 550 out of 550 blocks
    Traceback (most recent call last):
    File "repairTool\progressPanel.pyc", line 83, in _TaskRun
    File "repairTool\repairUI.pyc", line 97, in Start
    File "repairTool\repairLogic.pyc", line 184, in Repair
    File "repairTool\repairLogic.pyc", line 333, in Restore
    File "zsync\zsync.pyc", line 376, in RestoreFolder
    File "zsync\zsync.pyc", line 557, in GetFileRestorers
    File "zsync\fileSync.pyc", line 121, in IsComplete
    File "zsync\fileSync.pyc", line 104, in GetFoundRanges
    File "zsync\fileSync.pyc", line 148, in _UpdateRanges
    File "zsync\fileSync.pyc", line 220, in _UpdateCurrentData
    File "zsync\fileSync.pyc", line 229, in _ReadChunk
    OverflowError: Python int too large to convert to C long
    Total Runtime: 0h00m08s


    Could you post a few more details?

    • OS version?
    • Have you tried running the repair tool as administrator?
    • Which version of the repair tool are you using (see lower left corner in the Repair Tool window)?
    • Did you have issues using the repair tool before?
    • Which Anti-Virus are you using and are you running a local Firewall?


    Windows 7 64bit
    Yes.
    3.39
    Never used the repair tool before
    disabled nod32 to try to get it to work. (as in its totally off, and no firewall)
    CCP Sputnik
    C C P
    C C P Alliance
    #25 - 2012-01-24 15:20:18 UTC  |  Edited by: CCP Sputnik
    Freifein wrote:
    I have the same issue. I have run the repair as administrator (no exe running) and it says that it is fine and complete

    (1/7) Downloading index: Initializing ...
    (1/7) Downloading index: 100.0%, 566.76 KB/566.76 KB, 107.86 KB/s, 00m01s
    (2/7) Hashing files: Initializing ...
    (2/7) Hashing files: 100.0%, 00m00s
    Complete
    Total Runtime: 0h00m02s

    I can only start the game from safe mode


    This sounds like and issue with your graphics settings or DirectX dlls, can you try to run bin\DirectX\DXSETUP.exe (located within your EVE Online installation) and if this isn't working try cleaning your cache?

    CCP Sputnik | Software Engineer | Team Undone Unit

    My EVElopedia Talk My Broadcast Log
    CCP Sputnik
    C C P
    C C P Alliance
    #26 - 2012-01-24 15:31:42 UTC
    Jodi Gaston wrote:
    Windows 7 64bit
    Yes.
    3.39
    Never used the repair tool before
    disabled nod32 to try to get it to work. (as in its totally off, and no firewall)


    Thanks for the info.

    Looking into this, might be one of the edge servers having bad data, should have more info within the next 30 minutes.

    CCP Sputnik | Software Engineer | Team Undone Unit

    My EVElopedia Talk My Broadcast Log
    Ejit
    STD contractors
    #27 - 2012-01-24 15:43:39 UTC
    Solved my problems.

    After much faffing about I gave in and just downloaded a fresh full client. Thank god I've got a decent connection! I'm back in now, and wondering what on earth is the point of the extra new lo slot on my Wolf is for as nothing will fit without CPU issues Sad

    Well, least I can log in ..Big smile
    CCP Sputnik
    C C P
    C C P Alliance
    #28 - 2012-01-24 15:44:08 UTC
    OK we ran a purge of the Repair Tool Data file on all Edge servers, you should be able to use the repair tool now.

    If you still have trouble could you please let me know from which country/region you are connecting and if possible your ISP so we can start an investigation with our CDN into this matter.

    CCP Sputnik | Software Engineer | Team Undone Unit

    My EVElopedia Talk My Broadcast Log
    Jodi Gaston
    Native Freshfood
    Minmatar Republic
    #29 - 2012-01-24 15:57:39 UTC
    Still getting the repair tool error.

    I'm connecting from Scotland and Brittish Telecom (BT) is my ISP.
    Ejit
    STD contractors
    #30 - 2012-01-24 16:02:08 UTC
    Jodi Gaston wrote:
    Still getting the repair tool error.

    I'm connecting from Scotland and Brittish Telecom (BT) is my ISP.


    I'd just bite the bullet and grab a fresh client instead. Shouldn't take long, especially if your on a BT Infinity connection. Delete the old folders and install a fresh copy. Worked for me.
    CCP Zirnitra
    C C P
    C C P Alliance
    #31 - 2012-01-24 16:08:50 UTC  |  Edited by: CCP Zirnitra
    Ejit wrote:
    Jodi Gaston wrote:
    Still getting the repair tool error.

    I'm connecting from Scotland and Brittish Telecom (BT) is my ISP.


    I'd just bite the bullet and grab a fresh client instead. Shouldn't take long, especially if your on a BT Infinity connection. Delete the old folders and install a fresh copy. Worked for me.

    I would very much like to still get your geographical location however, if you had the issue as well, so that we can get the underlying issues fixed. Unfortunately its not feasible for everyone to just download a new client in a few minutes due to the size of it :)
    Jodi Gaston
    Native Freshfood
    Minmatar Republic
    #32 - 2012-01-24 16:12:25 UTC
    CCP Zirnitra wrote:
    Ejit wrote:
    Jodi Gaston wrote:
    Still getting the repair tool error.

    I'm connecting from Scotland and Brittish Telecom (BT) is my ISP.


    I'd just bite the bullet and grab a fresh client instead. Shouldn't take long, especially if your on a BT Infinity connection. Delete the old folders and install a fresh copy. Worked for me.

    I would very much like to still get your geographical location however, if you had the issue as well, so that we can get the underlying issues fixed, unfortunately its not feasible for everyone to just download a new client in a few minutes due to the size of it :)


    Orkney Isles. Kirkwall.
    Ejit
    STD contractors
    #33 - 2012-01-24 16:16:00 UTC
    CCP Zirnitra wrote:
    Ejit wrote:
    Jodi Gaston wrote:
    Still getting the repair tool error.

    I'm connecting from Scotland and Brittish Telecom (BT) is my ISP.


    I'd just bite the bullet and grab a fresh client instead. Shouldn't take long, especially if your on a BT Infinity connection. Delete the old folders and install a fresh copy. Worked for me.

    I would very much like to still get your geographical location however, if you had the issue as well, so that we can get the underlying issues fixed. Unfortunately its not feasible for everyone to just download a new client in a few minutes due to the size of it :)


    I had all the above issues listed as well. I'm in north west Wales in the UK, ISP is SKY Broadband Smile
    Jodi Gaston
    Native Freshfood
    Minmatar Republic
    #34 - 2012-01-24 16:18:23 UTC
    Ejit wrote:
    CCP Zirnitra wrote:
    Ejit wrote:
    Jodi Gaston wrote:
    Still getting the repair tool error.

    I'm connecting from Scotland and Brittish Telecom (BT) is my ISP.


    I'd just bite the bullet and grab a fresh client instead. Shouldn't take long, especially if your on a BT Infinity connection. Delete the old folders and install a fresh copy. Worked for me.

    I would very much like to still get your geographical location however, if you had the issue as well, so that we can get the underlying issues fixed. Unfortunately its not feasible for everyone to just download a new client in a few minutes due to the size of it :)


    I had all the above issues listed as well. I'm in north west Wales in the UK, ISP is SKY Broadband Smile


    Wahay, UK fail Sad
    Ejit
    STD contractors
    #35 - 2012-01-24 16:25:10 UTC
    Jodi Gaston wrote:
    CCP Zirnitra wrote:
    Ejit wrote:
    Jodi Gaston wrote:
    Still getting the repair tool error.

    I'm connecting from Scotland and Brittish Telecom (BT) is my ISP.


    I'd just bite the bullet and grab a fresh client instead. Shouldn't take long, especially if your on a BT Infinity connection. Delete the old folders and install a fresh copy. Worked for me.

    I would very much like to still get your geographical location however, if you had the issue as well, so that we can get the underlying issues fixed, unfortunately its not feasible for everyone to just download a new client in a few minutes due to the size of it :)


    Orkney Isles. Kirkwall.


    Just out of curiosity, what sort of bandwidth do you get over 2 tin cans connected via string in the Orkney's Big smile
    Jodi Gaston
    Native Freshfood
    Minmatar Republic
    #36 - 2012-01-24 16:40:09 UTC
    Ejit wrote:
    Jodi Gaston wrote:
    CCP Zirnitra wrote:
    Ejit wrote:
    Jodi Gaston wrote:
    Still getting the repair tool error.

    I'm connecting from Scotland and Brittish Telecom (BT) is my ISP.


    I'd just bite the bullet and grab a fresh client instead. Shouldn't take long, especially if your on a BT Infinity connection. Delete the old folders and install a fresh copy. Worked for me.

    I would very much like to still get your geographical location however, if you had the issue as well, so that we can get the underlying issues fixed, unfortunately its not feasible for everyone to just download a new client in a few minutes due to the size of it :)


    Orkney Isles. Kirkwall.


    Just out of curiosity, what sort of bandwidth do you get over 2 tin cans connected via string in the Orkney's Big smile


    I live in a "good" area and I'm supposed to get a 8mb connection but download rates are about 500kbs tops, if im really really lucky I get 700kbs Straight
    Jodi Gaston
    Native Freshfood
    Minmatar Republic
    #37 - 2012-01-24 17:07:45 UTC
    Sorry ccp, been waiting around to see if anythings coming up but a fresh re-installation of EVE looks like its in order.
    CCP Sputnik
    C C P
    C C P Alliance
    #38 - 2012-01-24 17:28:00 UTC
    We will start an investigation with our CDN Provider about this matter.

    CCP Sputnik | Software Engineer | Team Undone Unit

    My EVElopedia Talk My Broadcast Log
    Kessiaan
    Sebiestor Tribe
    Minmatar Republic
    #39 - 2012-01-24 17:29:58 UTC
    Same problem

    I had to run the repair tool in adminstrator mode (Windows 7) to get it to work, then nuke the stuck Exefile file process in the task manager.

    Repair tool is running now, will report how well it worked shortly.

    KB Link
    Kessiaan
    Sebiestor Tribe
    Minmatar Republic
    #40 - 2012-01-24 17:35:03 UTC
    Restoring folder: "C:\Program Files (x86)\CCP\EVE"
    Checksum Database: "ChecksumDB at 'C:\\Users\\nusbaumc\\AppData\\Local\\CCP\\EVE\\C_PROG~2\\checksums'"
    Build folder info:
    __name__: main
    version: 7.21
    build: 334471
    codename: EVE-EVE-TRANQUILITY
    region: ccp
    cryptopack: CryptoAPI
    sync: 334471
    branch: //depot/games/branches/release/EVE-TRANQUILITY/eve
    appname: EVE
    usescriptindexfiles: 1
    socketio: iocp
    role: client
    aid: 0
    server: Tranquility
    port: 26000
    edition: premium
    Repair URL: "http://cdn1.eveonline.com/334471/RepairData_334471.dat"
    Client Directory: "C:\Program Files (x86)\CCP\EVE"
    Caching disabled
    RestoreFolder input values:
    folder = 'C:\\Program Files (x86)\\CCP\\EVE'
    url = 'http://cdn1.eveonline.com/334471/RepairData_334471.dat'
    hashdb = ChecksumDB at 'C:\\Users\\nusbaumc\\AppData\\Local\\CCP\\EVE\\C_PROG~2\\checksums'
    safemode = False
    datapiles = ()
    downloadFolder = None
    cleanupDownloadData = True
    downloadThreads = 5
    whitelist = []
    ignore = []
    (1/7) Downloading index: Initializing ...
    (1/7) Downloading index: 100.0%, 566.76 KB/566.76 KB, 113.35 KB/s, 00m00s
    (2/7) Hashing files: Initializing ...
    (2/7) Hashing files: 100.0%, 01m53s
    (3/7) Downloading recipes: Initializing ...
    (3/7) Downloading recipes: 100.0%, 653.65 KB/653.65 KB, 130.73 KB/s, 00m00s
    (4/7) Calculating patch: Initializing ...
    bin\ExeFile.exe, missing 8 out of 9 blocks
    bin\Extensions.dll, missing 2 out of 2 blocks
    bin\_GameWorld.dll, missing 92 out of 92 blocks
    bin\_PlanetResources.dll, missing 3 out of 3 blocks
    bin\_audio2.dll, missing 14 out of 14 blocks
    bin\_ctypes.pyd, missing 2 out of 2 blocks
    bin\_icu.pyd, missing 8 out of 8 blocks
    bin\_trinity_deploy.dll, missing 198 out of 198 blocks
    bin\_vivox.dll, missing 2 out of 2 blocks
    bin\_yaml.pyd, missing 4 out of 4 blocks
    bin\blue.dll, missing 28 out of 28 blocks
    bin\ccpBrowserHost.dll, missing 16 out of 16 blocks
    bin\destiny.dll, missing 8 out of 8 blocks
    bin\geo2.dll, missing 2 out of 2 blocks
    bin\icudt46.dll, missing 179 out of 232 blocks
    bin\icuin46.dll, missing 25 out of 25 blocks
    bin\icuuc46.dll, missing 17 out of 18 blocks
    bin\pyexpat.pyd, missing 2 out of 2 blocks
    bin\python27.dll, missing 58 out of 58 blocks
    res.stuff, missing 23 out of 550 blocks
    resCOSMOS.stuff, missing 7 out of 78 blocks
    resDX9.stuff, missing 63 out of 3974 blocks
    resDX9CaldariShips00.stuff, missing 9 out of 3995 blocks
    resDX9CaldariShips01.stuff, missing 9 out of 3737 blocks
    resDX9Minmatar.stuff, missing 91 out of 1148 blocks
    resDX9Nebulae.stuff, missing 3 out of 3848 blocks
    resFonts.stuff, missing 9 out of 363 blocks
    resInteriorGallente.stuff, missing 2 out of 1846 blocks
    resLocalization.stuff, missing 706 out of 706 blocks
    resShaders.stuff, missing 3873 out of 3920 blocks
    resTextureSprites.stuff, missing 10 out of 343 blocks
    resTextures.stuff, missing 8 out of 707 blocks
    resTurrets.stuff, missing 10 out of 1490 blocks
    resdungeons.stuff, missing 6 out of 1599 blocks
    resui.stuff, missing 49 out of 4020 blocks
    (4/7) Calculating patch: 100.0%, 01m11s
    resui01.stuff, missing 13 out of 413 blocks
    (5/7) Loading cache: Initializing ...
    (5/7) Loading cache: 100.0%, 00m00s
    (6/7) Downloading patch: Initializing ...
    (6/7) Downloading patch: 100.0%, 54.71 MB/54.71 MB, 3.14 MB/s, 00m15s
    (7/7) Applying patch: Initializing ...
    Restoring: bin\ExeFile.exe
    Restoring: bin\Extensions.dll
    Restoring: bin\_GameWorld.dll
    Restoring: bin\_PlanetResources.dll
    Restoring: bin\_audio2.dll
    Restoring: bin\_ctypes.pyd
    Restoring: bin\_icu.pyd
    Restoring: bin\_trinity_deploy.dll
    Restoring: bin\_vivox.dll
    Restoring: bin\_yaml.pyd
    Restoring: bin\blue.dll
    Restoring: bin\ccpBrowserHost.dll
    Restoring: bin\destiny.dll
    Restoring: bin\geo2.dll
    Restoring: bin\icudt46.dll
    Restoring: bin\icuin46.dll
    Restoring: bin\icuuc46.dll
    Restoring: bin\pyexpat.pyd
    Restoring: bin\python27.dll
    Restoring: res.stuff
    Restoring: resCOSMOS.stuff
    Restoring: resDX9.stuff
    Restoring: resDX9CaldariShips00.stuff
    Restoring: resDX9CaldariShips01.stuff
    Restoring: resDX9Minmatar.stuff
    Restoring: resDX9Nebulae.stuff
    Restoring: resFonts.stuff
    Restoring: resInteriorGallente.stuff
    Restoring: resLocalization.stuff
    Restoring: resShaders.stuff
    Restoring: resTextureSprites.stuff
    Restoring: resTextures.stuff
    Restoring: resTurrets.stuff
    Restoring: resdungeons.stuff
    Restoring: resui.stuff
    Restoring: resui01.stuff
    (7/7) Applying patch: 100.0%, 00m34s
    Deleting downloaded temporary data
    (1/7) Downloading index: Initializing ...
    (1/7) Downloading index: 100.0%, 566.76 KB/566.76 KB, 113.35 KB/s, 00m00s
    (2/7) Hashing files: Initializing ...
    (2/7) Hashing files: 100.0%, 00m00s

    KB Link