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Client Verification Failure after patching.

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Ejit
STD contractors
#1 - 2012-01-24 12:39:42 UTC  |  Edited by: Ejit
Hi.

Before DT I was happily logged in. I've just applied the patch and now I'm getting a massive list of errors and can't start the client. Using Win7.

Verification Failure.jpg

It's telling me to run the repair tool. Ironically! that's returning errors as well and won't run either?
Republic Citizen
#2 - 2012-01-24 12:59:44 UTC
Same here. And here

It becomes a common problem.

.
Mance Stormraider
Hedion University
Amarr Empire
#3 - 2012-01-24 13:06:53 UTC
Same here.
CCP Sputnik
C C P
C C P Alliance
#4 - 2012-01-24 13:27:56 UTC
Have you tried running the repair tool already?

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log
Republic Citizen
#5 - 2012-01-24 13:29:58 UTC
CCP Sputnik wrote:
Have you tried running the repair tool already?


Sure thing. And it spits an error too.

.
CCP Sputnik
C C P
C C P Alliance
#6 - 2012-01-24 13:34:58 UTC
Republic Citizen wrote:
CCP Sputnik wrote:
Have you tried running the repair tool already?


Sure thing. And it spits an error too.


The Repair Tool spits an error or the EVE Online?

The more details you post the better I can help you:

  • OS version?
  • Which virus scanner are you running?
  • Any logs you can get your hands on?

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log
Ejit
STD contractors
#7 - 2012-01-24 13:38:44 UTC
Repair tool just pops up with "a new version is available" then doesn't do anything, and just says errors occurred.
CCP Sputnik
C C P
C C P Alliance
#8 - 2012-01-24 13:50:10 UTC
Ejit wrote:
Repair tool just pops up with "a new version is available" then doesn't do anything, and just says errors occurred.


We had an issue in an older version not granting Administrator access correctly, can you try running the repair tool as Administrator?

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log
Republic Citizen
#9 - 2012-01-24 13:55:30 UTC
CCP Sputnik wrote:
Ejit wrote:
Repair tool just pops up with "a new version is available" then doesn't do anything, and just says errors occurred.


We had an issue in an older version not granting Administrator access correctly, can you try running the repair tool as Administrator?


Sure, i'm running repair tool under WinXP and with an administrator rights.
It drops an error message at step 7 (last one).

.
Republic Citizen
#10 - 2012-01-24 14:00:48 UTC
Windows XP, SP2
Avira AntiVir Personal
PC Tools Firewall Plus

(logged as an administrator)


Last log lines:

(4/7) Calculating patch: 100.0%, 01m32s
resui01.stuff, missing 13 out of 413 blocks
(5/7) Loading cache: Initializing ...
(5/7) Loading cache: 100.0%, 00m00s
(6/7) Downloading patch: Initializing ...
(6/7) Downloading patch: 100.0%, 54.71 MB/54.71 MB, 346.41 KB/s, 02m18s
(7/7) Applying patch: Initializing ...
Restoring: bin\ExeFile.exe
Deleting downloaded temporary data
Traceback (most recent call last):
File "repairTool\progressPanel.pyc", line 83, in _TaskRun
File "repairTool\repairUI.pyc", line 97, in Start
File "repairTool\repairLogic.pyc", line 184, in Repair
File "repairTool\repairLogic.pyc", line 333, in Restore
File "zsync\zsync.pyc", line 390, in RestoreFolder
File "zsync\zsync.pyc", line 443, in ReconstructFiles
File "zsync\zsync.pyc", line 477, in ReconstructFile
WindowsError: [Error 5] : 'D:\\Games\\EVE\\bin\\ExeFile.exe'

.
CCP Sputnik
C C P
C C P Alliance
#11 - 2012-01-24 14:04:29 UTC
Republic Citizen wrote:
WindowsError: [Error 5] : 'D:\\Games\\EVE\\bin\\ExeFile.exe'


Can you make sure that there is no ExeFile.exe running on your computer?

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log
Republic Citizen
#12 - 2012-01-24 14:08:07 UTC  |  Edited by: Republic Citizen
CCP Sputnik wrote:
Republic Citizen wrote:
WindowsError: [Error 5] : 'D:\\Games\\EVE\\bin\\ExeFile.exe'


Can you make sure that there is no ExeFile.exe running on your computer?


i'm pretty sure it isn't just because i can't run it and i tried repair tool because of exefile error message.


UPDATE: Oh, no... i just checked processes running on my machine and there is ExeFile... hm. i'll try to fix the problem again.

.
CCP Sputnik
C C P
C C P Alliance
#13 - 2012-01-24 14:09:45 UTC
Republic Citizen wrote:
i'm pretty sure it isn't just because i can't run it and i tried repair tool because of exefile error message.


It might have not shutdown properly after you got the error message.

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log
Humphreys Stig
Aideron Robotics
Aideron Robotics.
#14 - 2012-01-24 14:11:40 UTC
I also had that problem (closing the .exe file)

Opened task manager and closed the file. Then ran Repair tool and the client started.

Now if only CCP would get the server back up running again.
Republic Citizen
#15 - 2012-01-24 14:12:49 UTC
CCP Sputnik wrote:
It might have not shutdown properly after you got the error message.


Yeah, i updated my previous message. Now i'm trying to run repair utility again. Wait a moment, pls...

.
Err0r404
Miners Trade Company
Imperial Empire
#16 - 2012-01-24 14:13:31 UTC
Humphreys Stig wrote:
I also had that problem (closing the .exe file)

Opened task manager and closed the file. Then ran Repair tool and the client started.

Now if only CCP would get the server back up running again.


Confirming the same stuff happened to me.
Republic Citizen
#17 - 2012-01-24 14:17:39 UTC  |  Edited by: Republic Citizen
Yep. It works. I closed ExeFile process in Windows Task Manager and after this repair tool runs smooth.

EVE client is available now. Thanks.

.
Humphreys Stig
Aideron Robotics
Aideron Robotics.
#18 - 2012-01-24 14:29:41 UTC
No probs m8.

Server is back up and running and i'm now getting all frustrated with the new Neocom...

Not a good start to the day really for CCP.
Jodi Gaston
Native Freshfood
Minmatar Republic
#19 - 2012-01-24 14:57:35 UTC  |  Edited by: Jodi Gaston
I have the same error as above but when I run the repair exe I get this error message :

(1/7) Downloading index: Initializing ...
(1/7) Downloading index: 100.0%, 566.76 KB/566.76 KB, 100.45 KB/s, 00m01s
(2/7) Hashing files: Initializing ...
(2/7) Hashing files: 100.0%, 00m00s
(3/7) Downloading recipes: Initializing ...
(3/7) Downloading recipes: 100.0%, 653.65 KB/653.65 KB, 130.04 KB/s, 00m01s
(4/7) Calculating patch: Initializing ...
res.stuff, missing 550 out of 550 blocks
Traceback (most recent call last):
File "repairTool\progressPanel.pyc", line 83, in _TaskRun
File "repairTool\repairUI.pyc", line 97, in Start
File "repairTool\repairLogic.pyc", line 184, in Repair
File "repairTool\repairLogic.pyc", line 333, in Restore
File "zsync\zsync.pyc", line 376, in RestoreFolder
File "zsync\zsync.pyc", line 557, in GetFileRestorers
File "zsync\fileSync.pyc", line 121, in IsComplete
File "zsync\fileSync.pyc", line 104, in GetFoundRanges
File "zsync\fileSync.pyc", line 148, in _UpdateRanges
File "zsync\fileSync.pyc", line 220, in _UpdateCurrentData
File "zsync\fileSync.pyc", line 229, in _ReadChunk
OverflowError: Python int too large to convert to C long
Total Runtime: 0h00m08s
CCP Sputnik
C C P
C C P Alliance
#20 - 2012-01-24 15:03:08 UTC
IF YOU RUN INTO A VERIFICATION ERROR AFTER INSTALLING THE LATEST EVE ONLINE PATCH PLEASE FOLLOW THESE STEPS:



  • Open Windows Task Manager and check if there is still an ExeFile.exe Process running, end the process if that is the case.
  • Run the repair.exe located in the EVE Online installation (if you run into problems try to run it again as Administrator).




PS. Thank you very much everybody for hanging in.

CCP Sputnik | Software Engineer | Team Undone Unit

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