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Login issues on June 16

First post
Author
CCP Phantom
C C P
C C P Alliance
#1 - 2017-06-16 11:34:54 UTC  |  Edited by: CCP Phantom
Update on 11:50
The login issues have been resolved.

Again, we apologize for the trouble.


Original message at 11:34 UTC
After the downtime on June 16 we are experiencing issues with the login to Tranquility.

Our server team is investigating the situation and working on fixing the issue. We apologize for any inconvenience.

For updates, watch this thread here and @eve_status.

CCP Phantom - Senior Community Developer

HandelsPharmi
Pharmi on CharBazaar
#2 - 2017-06-16 11:39:09 UTC
2nd day in a row...
Good luck fixing it :)
It hurts even more, if you belive that you would have fix it and it returns on Saturday or Sunday againShocked
Donna Hale
KarmaFleet
Goonswarm Federation
#3 - 2017-06-16 11:39:27 UTC  |  Edited by: Donna Hale
Color me surprised.

Do you guys just keep rebooting your login servers in the hope that the problem will go away,
or you actually try to fix the bug itself?

Edit:
And the launcher forgot all my accounts. Again.
DE RONNY
Royal Logistics
#4 - 2017-06-16 11:39:44 UTC
3rd time in less then 7 days Shocked
Garett Morgan
Brutor Tribe
Minmatar Republic
#5 - 2017-06-16 11:40:57 UTC
CCP Phantom wrote:

Nice!Pirate
Arcini
Nomads of Republic
Smile 'n' Wave
#6 - 2017-06-16 11:41:49 UTC
Burn them with fire!
King Creator
Out of Focus
Odin's Call
#7 - 2017-06-16 11:43:27 UTC
Jesus, this is like the 4th time in a fortnight I'm going to the launcher and all my accounts are forgotten and the second time all my settings have gone in-game. X
Decon Hawke
Aetherstream Consortium
#8 - 2017-06-16 11:43:52 UTC
Also second time in as many days as my new Alpha account get's forgotten by the launcher.
Perhaps it's time for some replacement hamsters ?
(Seriously though, hope you get the issues dealt with)
Delrago
Lords of Rocks and Dust
#9 - 2017-06-16 11:46:36 UTC
Now it starts working for all the people who "didnt" b**ch .. ahh Karma...
Rain6637
NulzSec
#10 - 2017-06-16 11:46:55 UTC
King Creator wrote:
Jesus, this is like the 4th time in a fortnight I'm going to the launcher and all my accounts are forgotten and the second time all my settings have gone in-game. X

what's a fortnight
HugoRich
HugoRich Corporation
#11 - 2017-06-16 11:48:20 UTC
server down=less isk Big smile

Если у вас нет паранойи, это еще не значит, что Они за вами не следят.

RiotRick
Alpha Republic - Transcenders of Space and Time
Solyaris Chtonium
#12 - 2017-06-16 11:48:39 UTC
Pls fix login issues and award SP to subscribers that have training queues incorrectly paused.
Delrago
Lords of Rocks and Dust
#13 - 2017-06-16 11:50:26 UTC
Rain6637 wrote:
King Creator wrote:
Jesus, this is like the 4th time in a fortnight I'm going to the launcher and all my accounts are forgotten and the second time all my settings have gone in-game. X

what's a fortnight


LOL....
Sgt Ocker
What Corp is it
#14 - 2017-06-16 11:52:25 UTC
Servers up

My opinions are mine.

  If you don't like them or disagree with me that's OK.- - - - - - Just don't bother Hating - I don't care

It really is getting harder and harder to justify $23 a month for each sub.

Daugion
Brutor Tribe
Minmatar Republic
#15 - 2017-06-16 11:53:31 UTC
Fix'd (:
Seraph Essael
Anomalous Existence
Spatial Instability
#16 - 2017-06-16 11:55:02 UTC
Rain6637 wrote:
King Creator wrote:
Jesus, this is like the 4th time in a fortnight I'm going to the launcher and all my accounts are forgotten and the second time all my settings have gone in-game. X

what's a fortnight

Two weeks.

Quoted from Doc Fury: "Concerned citizens: Doc seldom plays EVE on the weekends during spring and summer, so you will always be on your own for a couple days a week. Doc spends that time collecting kittens for the on-going sacrifices, engaging in reckless outdoor activities, and speaking in the 3rd person."

Sunday Blues
Cinex exploration group
#17 - 2017-06-16 11:55:34 UTC
wow!
searhus
RED CELL ENDEAVORS
#18 - 2017-06-16 11:59:04 UTC
restarted everything and all my accounts are not showing still......
Elenahina
The Scope
Gallente Federation
#19 - 2017-06-16 11:59:12 UTC
Rain6637 wrote:
King Creator wrote:
Jesus, this is like the 4th time in a fortnight I'm going to the launcher and all my accounts are forgotten and the second time all my settings have gone in-game. X

what's a fortnight


That's when you sleep in a Fortizar.

Eve is like an addiction; you can't quit it until it quits you. Also, iderno

Farr Arrow
Cry Of Death
Almost Underdogs
#20 - 2017-06-16 13:04:37 UTC
I personally believe that CCP and the vast majority of all of its employees do their very best to keep the Eve Universe running as smoothly as possible for all of us to enjoy. And this also includes doing their very best to fix such issues as the recent log-in issue. From a logical standpoint, does it make much sense for a corporation to intentionally sabotage its products or services or to not do its very best to keep as many of their customers as happy as humanly possible?

For those pilots who suspect that CCP routinely fails, either intentionally or through sheer incompetence, in trying to do the best job humanly possible in keeping Eve running smoothly, please realize that we, as customers, only see the end result of their labors. We do not know most of the details and the actual process that is constantly needed to provide a playable Eve Universe to us. The complexity of most modern MMORPG's is astounding and successful games such as Eve just keep getting more and more complex as each year passes. All of us as customers demand this. Many MMORPG's that are not evolving and changing to keep up with the needs and demands of players are failing and shutting down their servers while the Eve Universe keeps spinning.

It seems fairly easy to hate and demand more and more perfection from an incredibly complex software product that just keeps getting more complicated and intricate as each year passes. Eve Online is now almost impossible for any one person to understand in its size and in all its entangled details. I believe that praise and commendation is rightfully due to CCP and to most of its employees for the amazing thing that they have all been able to achieve as a team. I really think that the Eve Universe speaks for itself for anyone who simply wants to enter and listen.
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