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Ceos + Directors rights to mute on corp chat

Author
Ekaterina Burgazovna
University of Caille
Gallente Federation
#1 - 2017-05-09 12:05:37 UTC
Hello players and creators!
I want to mute corp mates when they are write bla bla uncomfortable for anothers.
I can understand when sad people or somethink other thinks, but this is not mean they can depressing my other corp mates.
I respect them all, but when they are cant write respectful, I do not want to lose control.
Just I want to try until feelings stop, for a short time just mute in corporation chat.
I think it can control feelings and word about write in chat what they will regret + remorseful.

We can try it.
What thinks about it?
I want to read all thinkings.

Thx
Best regards
Kate
Old Pervert
Perkone
Caldari State
#2 - 2017-05-09 16:03:46 UTC
Option 1:
Tell those who get offended to HTFU

Option 2:
Tell those who are being offensive to STFU

Depending on which option you chose, the next step is to exercise your ability to kick people from your corp who did not (S|H)TFU. Rules are rules, those who willingly disobey them are owed nothing by you or your corp.
Lugh Crow-Slave
#3 - 2017-05-15 07:59:37 UTC
people who get upset over what others say on the internet are not the people you want to surround yourself with
Trespasser
S0utherN Comfort
#4 - 2017-05-16 05:27:29 UTC
honestly the whole corporate role and interface needs a complete overhaul and rework.

But yes i agree i want full control over everything in my corp.

If i want to mute people from alliance/local/corp chat then i should be able to.. but again the whole thing needs a rework ccp promised one 2 or 3 years ago at fanfest but it never came to be.
Donnachadh
United Allegiance of Undesirables
#5 - 2017-05-16 13:46:21 UTC
No to the ability to mute someone in the default corp chat channel it is not needed. If you have someone that is rude, offensive, constantly spamming the chat or any other undesirable activities then boot them from corp and be done with it.

On the other hand you can simply set up an alternative chat channel where you do have the ability to boot someone out if they are doing things you do not like.
Rivr Luzade
Coreli Corporation
Pandemic Legion
#6 - 2017-05-16 14:37:53 UTC
Old Pervert wrote:
Option 1:
Tell those who get offended to HTFU

Option 2:
Tell those who are being offensive to STFU

Depending on which option you chose, the next step is to exercise your ability to kick people from your corp who did not (S|H)TFU. Rules are rules, those who willingly disobey them are owed nothing by you or your corp.

That's a poor argument. You can mute people in player generated channels, similar things should be possible for high ranking people in corp. You can't just kick someone from corp for being a bit abrasive once or for justified reasons. Neither should you be kick someone form corp who cannot stand criticism. Better moderation options are a lot more effective than a kick hammer.

UI Improvement Collective

My ridicule, heavy criticism and general pale outlook about your or CCP's ideas is nothing but an encouragement to prove me wrong. Give it a try.

Donnachadh
United Allegiance of Undesirables
#7 - 2017-05-17 14:23:40 UTC
Rivr Luzade wrote:
That's a poor argument. You can mute people in player generated channels, similar things should be possible for high ranking people in corp. You can't just kick someone from corp for being a bit abrasive once or for justified reasons. Neither should you be kick someone form corp who cannot stand criticism. Better moderation options are a lot more effective than a kick hammer.

Everyone in corp needs to have access to a communications tool that is always open to them and that they can always use, in EvE the default corp chat fills that role and as such even the CEO and directors should NEVER be able to mute someone or remove them from that chat channel. As far as moderation tools in any player created chat I am OK with the ability to remove people from a channel or even to mute them so they cannot post.

Yes you can kick people out of corp for being abrasive, in fact one could easily argue that if you have someone in corp that is abrasive enough or on a consistent basis you not only can but you should kick them. Part of your duties and responsibilities as the CEO or a director is to monitor and yes even control the interactions between corp members. If / when a corp member is causing problems within the corp, or is offending others in corp on a consistent basis kicking them is an appropriate action to take.

If someone cannot stand criticisms why not kick them from corp? The need to critique someone implies that the person is doing something wrong, or that they need corrective actions in some way shape or form, if they cannot stand that criticism then kicking them is not only a viable option but in some cases it may be the only option.
Rivr Luzade
Coreli Corporation
Pandemic Legion
#8 - 2017-05-17 16:15:39 UTC
Neither CEOs nor Directors would have the option to kick someone from the corp chat, and muting does not prevent them from participating after they got a cool down period for their own good.

The muting is not primarily meant for people being abrasive or offensive on a regular basis, that's what kicking from corp is for. It is meant to forcefully stop, for instance, a rather heated debate that got a bit out of hand and people don't want to stop even after someone told them to. You can't just kick people from corp if they don't listen to a stop in the heat of the moment, especially not if they are rather valuable and contributing members to the corp that just felt the urge to school noobs about their foolishness or got fed up with someone's complaints about losing ratting ships or dying to high sec wars repeatedly.

UI Improvement Collective

My ridicule, heavy criticism and general pale outlook about your or CCP's ideas is nothing but an encouragement to prove me wrong. Give it a try.

ShahFluffers
Ice Fire Warriors
#9 - 2017-05-17 19:41:03 UTC
I am surprised that "shoot them until they get the message" has not been floated as a reasonable response for whiney/offensive corp members.

Sometimes all someone needs is a good virutual slap to get the message.

Oh... and yes... I do think that is a "reasonable" response.
We are all playing a game full of mass murder, slavery, and slinging around nuclear weapons like they are BB pellets!! Get into the spirit of things!!!
Lugh Crow-Slave
#10 - 2017-05-17 19:49:20 UTC
ShahFluffers wrote:
I am surprised that "shoot them until they get the message" has not been floated as a reasonable response for whiney/offensive corp members.

Sometimes all someone needs is a good virutual slap to get the message.

Oh... and yes... I do think that is a "reasonable" response.
We are all playing a game full of mass murder, slavery, and slinging around nuclear weapons like they are BB pellets!! Get into the spirit of things!!!


you kidding apparently kicking them from corp is to much for these people
Old Pervert
Perkone
Caldari State
#11 - 2017-05-17 21:49:27 UTC
ShahFluffers wrote:
I am surprised that "shoot them until they get the message" has not been floated as a reasonable response for whiney/offensive corp members.

Sometimes all someone needs is a good virutual slap to get the message.

Oh... and yes... I do think that is a "reasonable" response.
We are all playing a game full of mass murder, slavery, and slinging around nuclear weapons like they are BB pellets!! Get into the spirit of things!!!


Our alliance leader will fly around occasionally with a scanning ship and check carrier fits while people are ratting. Anyone not following doctrine requirements (which we have for PVE) gets a complimentary doomsday. Multiple DDs if they're ratting in a super, or if their rorq is shitfit. If they complain, there's a good likelihood they'll get kicked.

AWOX is totally an option... the OP seems a bit too nice for that though.

At the end of the day, nobody's forcing anybody to be in any corp. There's a bazillion of them out there, and there's certainly one to meet the needs of an individual.

If a discussion gets out of hand, someone with authority will simply tell us the discussion is over. Failing to heed that direction will have consequences. We know this. Ergo we stop. Anyone whose head is too hot to stop, well, do you really want them in your corp?
Lugh Crow-Slave
#12 - 2017-05-17 22:53:34 UTC
that seems reasonable. we don't need a bunch of carrier losses on our KB. So i'm putting yours on our KB
Lothros Andastar
The Scope
Gallente Federation
#13 - 2017-05-17 23:42:10 UTC
Just do what all sensible corps do, don't use Corp Chat and make a private channel for you and your alts to bum around in.
Donnachadh
United Allegiance of Undesirables
#14 - 2017-05-18 14:53:38 UTC
Rivr Luzade wrote:
Neither CEOs nor Directors would have the option to kick someone from the corp chat, and muting does not prevent them from participating after they got a cool down period for their own good.

The muting is not primarily meant for people being abrasive or offensive on a regular basis, that's what kicking from corp is for. It is meant to forcefully stop, for instance, a rather heated debate that got a bit out of hand and people don't want to stop even after someone told them to. You can't just kick people from corp if they don't listen to a stop in the heat of the moment, especially not if they are rather valuable and contributing members to the corp that just felt the urge to school noobs about their foolishness or got fed up with someone's complaints about losing ratting ships or dying to high sec wars repeatedly.

Who determines how long they are to be muted?

If they are muted how do you know when or even if they have calmed down to the point where you would want to remove the mute?

You mention war decs and I will throw in being attacked by gankers, attacked in low, nul or a worm hole, all of these and many others are legitimate reasons to use chat to request assistance. If they are muted how do they request assistance in these situations? Certainly voice coms is one option here but my experience tells me that if they are arguing in corp chat they have already been muted in voice coms.

You see the reasons you posted above as indicators of how and why we need to have a mute function on the default corp chat. What I see is a CEO or director that is looking for the easy button way to handle what are complex human interactions. And yet you do raise some valid points and areas of concern but adding mute to the default corp chat is not the answer.

So we have two needs that are in conflict.
As CEO / Directors we do have a need and to some degree a responsibility to control these unwanted situations.
And yet controlling them by means of a mute function on the default corp chat removes that members ability to communicate legitimate needs / requests because they have no place to make them.
Adding mute to player created chats is the answer and I fully support that idea.
With mute added to player created chats we simply create a player chat that becomes the primary text based chat channel for the corp, one that has the management tools needed to help with the concerns you raise above. With primary corp text based communications moved to this player created channel the default corp chat is always open to every member of the corp for if / when they need it. Yes if muted two or more players could simply move the heated exchange to the default corp chat channel and that is something we need to deal with in other ways but muting them there is not an option. And in the end I suspect that most players would understand that these types of situations can occur and as long as they have a way to escape from them and still participate in corp activities they would likely not care about the heated exchange.

I disagree with you on kicking players from corp. Even if it is the first time a heated exchange is occurring between two players if they are not willing to follow directions given to them by the CEO or a Director then kicking them from corp was, is and always will be an option that should be considered. Why, because anyone that gets so wound up and so involved in a computer game that they cannot or will not listen to voices of reason around them is someone you may not want in your group anyway.
Ekaterina Burgazovna
University of Caille
Gallente Federation
#15 - 2017-05-26 17:17:44 UTC
No I mean only mute in corporation chat
Because when I write corp-mates they can fight in private chat.
But no one listen, because of then I need mute.
And will be nice if all my directors can to do.
I think its gonna be perfect.
It is an application that resembles to train people.
I think they will calm down more.
Ekaterina Burgazovna
University of Caille
Gallente Federation
#16 - 2017-05-26 17:27:17 UTC
Sometimes people's day can get worse, and when losses are added to the odds, you know that it can really be depressing for them.
But in addition to that, the player is overwhelmed by other people's bad morals, writing badly, and so on.
Because of a loss, others can bother that person.
And a lot like that.

In such situations, it is actually silent (mute) to give time to relax.




Donnachadh wrote:
No to the ability to mute someone in the default corp chat channel it is not needed. If you have someone that is rude, offensive, constantly spamming the chat or any other undesirable activities then boot them from corp and be done with it.

On the other hand you can simply set up an alternative chat channel where you do have the ability to boot someone out if they are doing things you do not like.

Ralph King-Griffin
New Eden Tech Support
#17 - 2017-05-26 19:23:26 UTC
ShahFluffers wrote:
I am surprised that "shoot them until they get the message" has not been floated as a reasonable response for whiney/offensive corp members.

Sometimes all someone needs is a good virutual slap to get the message.

Oh... and yes... I do think that is a "reasonable" response.
We are all playing a game full of mass murder, slavery, and slinging around nuclear weapons like they are BB pellets!! Get into the spirit of things!!!

I came in here to say this.
Though i do agree with Rivr, better tools are rearly a bad thing.
Frostys Virpio
State War Academy
Caldari State
#18 - 2017-05-26 20:44:34 UTC
Rivr Luzade wrote:
You can't just kick someone from corp for being a bit abrasive once or for justified reasons.


Why in god's name would it not be justified to kick someone for JUSTIFIED REASONS? What sort of justification isn't a justification?
Old Pervert
Perkone
Caldari State
#19 - 2017-05-27 02:24:43 UTC
Ekaterina Burgazovna wrote:
Sometimes people's day can get worse, and when losses are added to the odds, you know that it can really be depressing for them.
But in addition to that, the player is overwhelmed by other people's bad morals, writing badly, and so on.
Because of a loss, others can bother that person.
And a lot like that.

In such situations, it is actually silent (mute) to give time to relax.


When my 7 year old is worked up and getting emotional, I sit him down on the couch (optionally with a book if he isn't in the throwing **** mood) until he has calmed down. It works wonders. 10 minutes later, he's fine and we're playing together.

While I know that most eve players have exceedingly poor emotional capacities, I find it a stretch that my 7 year old has better emotional regulation than they do.

If they've taken a loss and they're pissed off because of it, tell them to log off and have a breather, maybe a drink if it's after 12 and they're over the age of majority.
Rivr Luzade
Coreli Corporation
Pandemic Legion
#20 - 2017-05-27 07:31:07 UTC  |  Edited by: Rivr Luzade
Frostys Virpio wrote:
Rivr Luzade wrote:
You can't just kick someone from corp for being a bit abrasive once or for justified reasons.


Why in god's name would it not be justified to kick someone for JUSTIFIED REASONS? What sort of justification isn't a justification?

That "justified reason" is related to "being abrasive". Roll I encounter situations every day where being abrasive is the only reasonable and feasible course of action to deal with certain individuals.

Old Pervert wrote:
While I know that most eve players have exceedingly poor emotional capacities, I find it a stretch that my 7 year old has better emotional regulation than they do.

If they've taken a loss and they're pissed off because of it, tell them to log off and have a breather, maybe a drink if it's after 12 and they're over the age of majority.

You put him on the couch with a book. That is equivalent to muting someone out of a conversation that went too hot.

(This goes more towards Donna thanOld) Furthermore, muted people have all the means necessary to communicate that they have calmed down: They can convo the CEO or other people to talk it through, they can send a mail, they can use other chats. They also see how long they are muted because the status message indicating the mute contains a "effective until" line.

UI Improvement Collective

My ridicule, heavy criticism and general pale outlook about your or CCP's ideas is nothing but an encouragement to prove me wrong. Give it a try.