EVE General Discussion

So I'm coming back to Eve after a long, long spell. Basically I played the free 21 day trial a few times, but never found subbing worthwhile.

Now that Eve is FTP I though I'd give it another go. I reinstalled the new launcher, and fired up a new game.

Halfway through character creation I got a socket error and was logged off.

I tried again.

Halfway through character creation I got another socket error and logged out.

Tried a 3rd time, rushed through the character creation to try to get it finished.

Halfway through naming my new character I got a socket error and had to log off.

So yeah. That was fun.

This isn't my first online game. I play WOT, WOWS and POE. No issues. I'm pretty much convinced that the problem isn't on my end.

So it looks like Eve and I won't get together after all.

Bye.

Not being a problem on your end, doesn't make it a problem on CCPs end either.

If you send a letter, once you give the letter to the postal service, it's out of your control. If the letter never arrives at the intended address, it isn't the fault of the person you sent the letter to either. Not your fault. Not their fault. It's somewhere in between.

Those other games you mention are all instanced and with regional servers, so the communication from you to them passes through fewer services.

As a single shard, single server based in the U.K. game, there's lots of opportunities for socket closures if there is an issue somewhere along the way.

Happens to us all at times, but not necessarily the end of things. Can be different at different times of the day and for different locations.

I recommend moving to London.

I'm in Australia too.

Socket closures I generally find are rare, but our communication to the UK goes via the Pacific Ocean cable to the US, then Criss-cross the US to the trans-Atlantic cable to reach the U.K. Then back again. Can be a biatch at times, but I wouldn't give up.

EVE plays pretty well from here normally.

Turn down the settings and turn off physically simulated hair and cloth.
It doesn't get represented in your portrait anyway so there's no point in turning it on.
Itll lower textures and you won't look the same once the portrait loads but it should make it easier.
It freezes for me all the time.

+1

Same issue, can't complete character creation. Also in Australia if that's relevant.

Socket disconnect either after approximately 5 minutes in the creator or upon selecting a portrait and clicking next (if rushing through).

Game itself plays fine with existing characters.

I have tried the usual suspects for socket disconnect as well as bumping all graphics settings down to minimum, no joy.

Any guidance would be greatly appreciated.

Just a silly question...

what's the matter with the character you are posting with?

Actually that's a question, do you have an Alpha account open in another client by chance? You can't be logged in on another account with an Alpha account logged in as well. No idea if that could manifest as a socket disconnect when making a new character though, and it seems weird.

OP, the reason you're seeing so many reports of Socket Closed issues is because that's what the client reports for a *lot* of different disconnect errors. There have been a lot of things over the years that have caused this but this seems like a new one that may or may not even be directly caused by the game client. It could be your ISP, it could be something on your local network, or it could be something on your computer besides the game client itself. Those are all possibilities in addition to a bug in the client.

I highly recommend that you, and anyone else having this issue submit a bug report and fire up LogLite through the launcher and attach a copy of what it produces to a bug report after going through the crash steps. Regardless of the cause that's likely to help CCP solve your issue, just trying to force your way through character creation seems unlikely to fix this.

I love it when they assume that server issues must be CCP's fault as if the 20,000 people logged in at any given time are just lying about it.

Did your cult leader teach you this bull?? lololol.

I'm having the same issue, trying to create another character to try a different aspect of the game, hangs on the finalise character before I can choose a name, then socket error. Also in Australia.



Well it's a bit stupid to have the same error message for multiple different errors. That's not really helping anyone, us or CCP, track down issues.

I've done a LogLite. Some choice results flagged with the red exclamation.

*EVE Client version 15.03 build 1134035 started 04/08/2017 23:32:01
*Synchronizing clock diff 6.443 sec elaps 14.088401 sec.
*Failed to get a valid ballpark in time after trying 30 times
*Asset ID makeup/implants/drskull/types/drskull.type does not have an associated ID!!

Then I get a doozy that I can't paste here because it apparently contains HTML.
*EXCEPTION #3 logged at 08/04/17 23:39:54 : Exception during soft clock sync

Then another doozy:
*EXCEPTION #4 logged at 04/08/2017 23:39:52 : Unhandled exception in (bracket) TaskletExt object at 35f19d98, abps=1001, ctxt=None (bracket)

Then finally
*GameUI::OnDisconnect 0 The socket was closed
*LogOut: The socket was closed
*EXCEPTION #5 logged at 08/04/17 23:39:55 : Failed to register disconnect