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I'm confused.

Author
Kalvai Corracks
Fior'la
#1 - 2016-12-04 16:54:48 UTC
On multiple occasions I am affected by this glitch where the display for hitpoints (shild armour hull), capacitor, speed, all modules and heat status completely stops working, and more often than not it freezes in whatever position.. The way i often find out is by the loss of my ship quite conveniently... See now i don't know why this repeatedly happens to me, seems to me it's the game breaking, what other reason is there for the display shutting off on me? Surely this isn't an option CCP has included in thier game?

On these occasions i'm usually just there write it off, what's a half a bil ratting ship anyways? But, on one recent occasion I have submitted a ticket to the GM's, and I bring this up now as once again it has just happened costing me a well fit machariel (680m according to your estimates CCP) but no, my point being I was told by the GM who handled the issue that he would replace it, but in the future there will likly be nothing they can do about that specific incident....

Now, I'm curious, am I the only person this happens to? And why would it be likely they wont help me with an ingame issue/glitch?


When the support team don't assist issues, and doesn't address a problem it just really puts me off a game..
Amanda Chelian
#2 - 2016-12-04 17:01:33 UTC  |  Edited by: Amanda Chelian
Kalvai Corracks wrote:
Now, I'm curious, am I the only person this happens to? And why would it be likely they wont help me with an ingame issue/glitch?


Because they probably replaced it in good faith (even though they've been unable to reproduce it) but they don't want you run to the petitions window and claim "BUG!" every time you lose a ship, that'd be horribly exploitable.

If this kind of bug were common, there'd be a shitstorm on these forums already. Best thing to do is try to figure out the reproduction steps then bug report it with proper instructions.
Kalvai Corracks
Fior'la
#3 - 2016-12-04 17:20:42 UTC
Amanda Chelian wrote:
Kalvai Corracks wrote:
Now, I'm curious, am I the only person this happens to? And why would it be likely they wont help me with an ingame issue/glitch?


Because they probably replaced it in good faith (even though they've been unable to reproduce it) but they don't want you run to the petitions window and claim "BUG!" every time you lose a ship, that'd be horribly exploitable.

If this kind of bug were common, there'd be a shitstorm on these forums already. Best thing to do is try to figure out the reproduction steps then bug report it with proper instructions.



I am aware of such things, and I agree, I'm not even bothered about the losses.. I'm bothered that a loss occurs when my HUD switches off and says I am still in shield for example.. I mean when you have to be told by a member of your fleet that you're about to die as opposed to being able to look at the display, it's a bit of a nuisance
Geronimo McVain
The Scope
Gallente Federation
#4 - 2016-12-04 17:30:13 UTC
I sometimes have the same bug with the speed monitor. If you need to speedtank some damage it's not a nice situation if you don't know if you are actually speeding up or if you should warp out.
Jill Xelitras
Xeltec services
#5 - 2016-12-09 09:47:28 UTC  |  Edited by: Jill Xelitras
While I can't really help you, it might be interesting to know what OS you run on ... There is a subforum for MacOS and Linux users.

Do you get a stable connection to the server ? It might be possible that your HUD doesn't update properly when your computer doesn't receive new packets in time.

Anyway, good luck troubleshooting the issue.

Don't anger the forum gods.

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> I Saw, I came, I Frowned, I locked, I posted, and I left.

Taurean Eltanin
Viziam
Amarr Empire
#6 - 2016-12-09 10:01:50 UTC
I get a similar bug from time to time with my capacitor. It just goes completely black, and I have no clue how much cap I actually have. Fortunately, it's fairly rare, and I don't think I've lost a ship to it yet. I just warp out and re-log. That seems to sort it.

Now the overview bug on the other hand...

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Demonspawn 666
Caldari Provisions
Caldari State
#7 - 2016-12-09 10:03:22 UTC
I'm confused too.


Where am I?
What is this?

Why do I have a giant cucumber in my desk drawer?

Who knows!???

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Alasdan Helminthauge
AirHogs
Hogs Collective
#8 - 2016-12-09 11:17:02 UTC
also have the same bug times to times.
sometimes the capacitor is all black, sometimes the speed monitor freezes, and once my hp monitor froze... then I lost my Algos.
also sometimes my damage logs stop showing, probably a similar bug.
I play on Windows.
Nana Skalski
Taisaanat Kotei
#9 - 2016-12-09 11:31:06 UTC  |  Edited by: Nana Skalski
Sometimes If the UI is unresponsive, modules cycling but noone shooting, then client lost connection with server and will show you socket closed message. Do you get these messages? If not, then probably some kind of hang up of the client. CCP should look into it then.
Alasdan Helminthauge
AirHogs
Hogs Collective
#10 - 2016-12-09 13:25:14 UTC
Nana Skalski wrote:
Sometimes If the UI is unresponsive, modules cycling but noone shooting, then client lost connection with server and will show you socket closed message. Do you get these messages? If not, then probably some kind of hang up of the client. CCP should look into it then.


not the whole UI, just the hp/cap/speed monitor freezes, and I can still control my ship as I wish so no connection lost.
Anaya Arbosa
Stonegard Arrows
#11 - 2016-12-09 20:56:47 UTC  |  Edited by: Anaya Arbosa
Dont think the issue is the game,i gett the black capasitor only when multiboxing and think its related to your grapick card gpu or your internet connection,it can also be that you have a heat problem on your PC redusing preformance when in system with lot of items ships to lode,if it is an older PC tray open it and clean it.migth fix the problem if it is a heat issue.Smile
Kosomot
Imperial Shipment
Amarr Empire
#12 - 2016-12-09 20:59:36 UTC
Demonspawn 666 wrote:
I'm confused too.


Where am I?
What is this?

Why do I have a giant cucumber in my desk drawer?

Who knows!???



^ This is #1 EvE Problem.

#KeepstarCucumberProblemsEVE

I am a miner, mission runner, and explorer...

or as EVE Online would have it...

A Carebear!!

Algarion Getz
Aideron Corp
#13 - 2016-12-09 23:40:33 UTC
Geronimo McVain wrote:
I sometimes have the same bug with the speed monitor. If you need to speedtank some damage it's not a nice situation if you don't know if you are actually speeding up or if you should warp out.



Taurean Eltanin wrote:
I get a similar bug from time to time with my capacitor. It just goes completely black, and I have no clue how much cap I actually have. Fortunately, it's fairly rare, and I don't think I've lost a ship to it yet. I just warp out and re-log. That seems to sort it.


I have these bugs too. They dont happen often, but when they happen they are really annoying.

There are more serious bugs though. For example, for over a year now i have this bug where local chat channel member list stops updating and i cant see who is in system anymore. I reported it twice already, still not fixed. Another bug prevents the overview from updating for several minutes when you warp to another location. Great fun!
Paranoid Loyd
#14 - 2016-12-10 00:04:51 UTC
Hi confused, I'm Loyd.

"There is only one authority in this game, and that my friend is violence. The supreme authority upon which all other authority is derived." ISD Max Trix

Fix the Prospect!