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Subscription and Payment Question

First post
Author
Clandestiny
Doomheim
#1 - 2016-11-23 19:55:05 UTC
Can I remove the "Cancelled" from my account information? I changed to PLEX and would rather my account show "active". When I go to "change plan" it takes me to offers on subscription plans. I don't want to bother ccp with a support ticket. Thanks!

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DaReaper
Net 7
Cannon.Fodder
#2 - 2016-11-23 20:04:38 UTC
Clandestiny wrote:
Can I remove the "Cancelled" from my account information? I changed to PLEX and would rather my account show "active". When I go to "change plan" it takes me to offers on subscription plans. I don't want to bother ccp with a support ticket. Thanks!



as you are not paying with a a CC it will most likley keep saying 'cancled' as there are no recuring payments. As long as you are omega an can log in, don;t worry about it.

OMG Comet Mining idea!!! Comet Mining!

Eve For life.

Clandestiny
Doomheim
#3 - 2016-11-23 20:07:44 UTC
DaReaper wrote:
as you are not paying with a a CC it will most likley keep saying 'cancled' as there are no recuring payments. As long as you are omega an can log in, don;t worry about it.

Not a very definitive answer and what does being Omega have to do with it?

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Fatima Foont
#4 - 2016-11-23 20:25:03 UTC
Just add PLEX as needed.
Clandestiny
Doomheim
#5 - 2016-11-23 20:33:20 UTC
Fatima Foont wrote:
Just add PLEX as needed.

I did but it still shows cancelled.

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Eleonora Crendraven
Global Communications AG
#6 - 2016-11-23 20:35:34 UTC
Clandestiny wrote:
DaReaper wrote:
as you are not paying with a a CC it will most likley keep saying 'cancled' as there are no recuring payments. As long as you are omega an can log in, don;t worry about it.

Not a very definitive answer and what does being Omega have to do with it?


Omega: Status of an subscribed account:


"Characters on subscribed or PLEXed accounts will be granted Omega state, while Alpha state will be given to characters on any unsubscribed account."

So if you are Omega it's ok.

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≡⋁≡

ISD Max Trix
ISD Community Communications Liaisons
ISD Alliance
#7 - 2016-11-23 20:45:39 UTC
It Shows Canceled because you do not have a reoccurring payment set up with CCP Games.

ISD Max Trix

Lieutenant

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to EVE mails about forum moderation.

Jake Warbird
Republic Military School
Minmatar Republic
#8 - 2016-11-24 02:11:15 UTC
Also, the angle of your neck makes me really uncomfortable.
Remiel Pollard
Aliastra
Gallente Federation
#9 - 2016-11-24 02:14:54 UTC
Jake Warbird wrote:
Also, the angle of your neck makes me really uncomfortable.


Do you have a problem with flexible women?

“Some capsuleers claim that ECM is 'dishonorable' and 'unfair'. Jam those ones first, and kill them last.” - Jirai 'Fatal' Laitanen, Pithum Nullifier Training Manual c. YC104

Morgan Agrivar
Doomheim
#10 - 2016-11-24 02:18:02 UTC
Remiel Pollard wrote:
Jake Warbird wrote:
Also, the angle of your neck makes me really uncomfortable.


Do you have a problem with flexible women?

There is flexible, and then there is that...whoa.
Jake Warbird
Republic Military School
Minmatar Republic
#11 - 2016-11-24 02:20:34 UTC
Remiel Pollard wrote:
Jake Warbird wrote:
Also, the angle of your neck makes me really uncomfortable.


Do you have a problem with flexible women?

Nah Remiel, but something about that screams Korean horror demon that will kill you in the middle of the night and drink your blood. Probably the eyes/mascara/neck angle combo...?
Neuntausend
Republic Military School
Minmatar Republic
#12 - 2016-11-24 02:21:44 UTC
Your subscription is technically "cancelled", as you apparently don't have a running subscription. Why would it say you have an active subscription when you don't? Why do you even care if the game works properly?
Jonas Kanjus
Caldari Provisions
Caldari State
#13 - 2016-11-24 06:38:13 UTC
And those eyes! They're red from burning holes into people's skulls! Quick, put on your tinfoil space helmets!

My start date to EVE Online: 6/25/2005 8:24:57 AM UTC

Clandestiny
Doomheim
#14 - 2016-11-24 13:34:22 UTC
Neuntausend wrote:
Your subscription is technically "cancelled", as you apparently don't have a running subscription. Why would it say you have an active subscription when you don't? Why do you even care if the game works properly?

I'm actively paying with PLEX and I care because I do.

❤╫╟╖A╥╖K❤╙╢OU❤

🎯→🚀

gfldex
#15 - 2016-11-24 13:53:30 UTC
Clandestiny wrote:

I'm actively paying with PLEX and I care because I do.


You can't be paying with PLEX because PLEX is not legal tender in any country CCP Games is offering its services.

If you take all the sand out of the box, only the cat poo will remain.

Neuntausend
Republic Military School
Minmatar Republic
#16 - 2016-11-24 13:55:13 UTC
gfldex wrote:
You can't be paying with PLEX because PLEX is not legal tender in any country CCP Games is offering its services.

... and it's not a subscription.
Clandestiny
Doomheim
#17 - 2016-11-24 14:54:50 UTC
So, "Not Active" would be more appropriate than "Cancelled".

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Clandestiny
Doomheim
#18 - 2016-11-24 14:56:51 UTC
gfldex wrote:
You can't be paying with PLEX because PLEX is not legal tender in any country CCP Games is offering its services.

Yes, "paying with PLEX" is proper use of the English language. Look it up.

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Valkyrie Harkonnen
Doomheim
#19 - 2016-11-24 20:49:36 UTC
Aren't you Broken Neck from Fatal Frame?