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Changes to OS Minimum Requirements

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Xian Kaioku Khardula
Viziam
Amarr Empire
#201 - 2016-06-30 18:36:58 UTC
Even though the new launcher is out, will the old launcher still update until eventually updates are dropped on the old launcher? All I get is, this launcher is no longer supported. I've backed up my settings of course. :P
Briar Thrain
Arcana Noctis
#202 - 2016-06-30 18:42:54 UTC
There really needs to be some clear information presented that explains to people getting the new launcher how to migrate their settings using the 'profile manager'. The little cog button to the side is not obvious enough to most people who just want to get back into the game after having upgraded. I've talked dozens of people through the process after they were complaining that the new launcher 'wiped their settings'.
CCP Darwin
C C P
C C P Alliance
#203 - 2016-07-01 01:07:54 UTC
Briar Thrain wrote:
There really needs to be some clear information presented that explains to people getting the new launcher how to migrate their settings using the 'profile manager'.

There's a video tutorial. Spread it far and wide.

CCP Darwin  •  Senior Software Engineer, Art & Graphics, EVE Online  •  @mark_wilkins
CCP Explorer
C C P
C C P Alliance
#204 - 2016-07-01 15:03:20 UTC
Xian Kaioku Khardula wrote:
Even though the new launcher is out, will the old launcher still update until eventually updates are dropped on the old launcher? All I get is, this launcher is no longer supported. I've backed up my settings of course. :P
Yes, changing and removing backend systems that the old Launcher relies on will only happen as a part of ongoing development if and as those old systems hinder that development. That will happen probably happen in early to mid August.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Nakaara Adahsa
Deep Void Enterprises
#205 - 2016-07-02 11:38:12 UTC
CCP Darwin wrote:
Briar Thrain wrote:
There really needs to be some clear information presented that explains to people getting the new launcher how to migrate their settings using the 'profile manager'.

There's a video tutorial. Spread it far and wide.


If the process of upgrading the launcher is complicated enough that it requires a video, that means you've already failed in your responsibilities as software developers to CCP's customers.

Sadly, this is the experience of EVE players: we see many areas of excellence in the game and its implementation that are too often marred by bouts of gross incompetence by the developers. This launcher upgrade is one of the latter.
Marcius Decimus
BLISSA CORP
#206 - 2016-08-09 20:34:47 UTC
Quick Question.

When i bring up the old launcher, the message comes up saying it is no longer supported and I can download the new one by clicking on the link. I click on the link and it brings up the community download screen but there is no link to a launcher download. There is just a link to download EVE online for windows. This kinda implies, IMHO, that I am clicking on link to download the whole client which i do not want to do. Do I use that link or is there one i am missing?
CCP Tellus
C C P
C C P Alliance
#207 - 2016-08-10 12:12:47 UTC
Marcius Decimus wrote:
Do I use that link or is there one i am missing?

Use that link. That is the link to the new launcher. The new launcher should take care of migrating your settings over.
Mara Pahrdi
The Order of Anoyia
#208 - 2016-08-10 20:12:15 UTC
CCP Tellus wrote:
Marcius Decimus wrote:
Do I use that link or is there one i am missing?

Use that link. That is the link to the new launcher. The new launcher should take care of migrating your settings over.

Confirming that he did that just fine for me.

Remove standings and insurance.
Lentulus Sulla
BLISSA CORP
#209 - 2016-08-12 19:36:52 UTC
CCP Tellus wrote:
Marcius Decimus wrote:
Do I use that link or is there one i am missing?

Use that link. That is the link to the new launcher. The new launcher should take care of migrating your settings over.


Thank you for taking the time for a prompt answer. Much appreciated.
Drazz Caylen
Team-Pyro Industries
#210 - 2016-08-20 01:57:17 UTC
CCP Explorer wrote:
Windows XP: Until we make changes on the backend system that the old Launcher relies on then you will be able to use and launch the game. When we make those changes, later this summer or early fall.
CCP Falcon wrote:
On June 30th 2016 we will discontinue support for the old EVE launcher which will also bring our Windows XP and Vista support to an end. Players still using Windows XP will be unable to update and launch the EVE client from the new EVE Launcher


This is where things get funny;

Yesterday I hooked up my old Windows XP machine because I had to test something (and pulled some files I forgot to pull) and thought to myself "oh why the hell not" and patched Eve online in the meantime ...using the old launcher
No, I am not trolling. I do get a nice big announcement smack dab in the middle of the screen that tells me things won't work, but I was still able to successfully patch, launch and play the game without any issues.

How is that possible? And the question remains now, what have you NOT changed? Because it can't be the reason that I'm still able to play and patch eve online on the old computer only because I have a DX11 compatible graphics card in there, if you said you're shutting the launcher down on a software level through changes on the backend system.

Mind you, this is not a complaint at all. It is sheer curiosity of inquisitive nature. Because by all means and by everything you said, this should NOT be possible. But it happened. This beckons the questions what the actual changes were. I don't think it's as simple as having a certain VCredist or a .NET framework installed, but damned if I know, sometimes it's the simplest of things.
Linus Gorp
Ministry of Propaganda and Morale
#211 - 2016-08-20 11:15:17 UTC
Drazz Caylen wrote:
CCP Explorer wrote:
Windows XP: Until we make changes on the backend system that the old Launcher relies on then you will be able to use and launch the game. When we make those changes, later this summer or early fall.
CCP Falcon wrote:
On June 30th 2016 we will discontinue support for the old EVE launcher which will also bring our Windows XP and Vista support to an end. Players still using Windows XP will be unable to update and launch the EVE client from the new EVE Launcher


This is where things get funny;

Yesterday I hooked up my old Windows XP machine because I had to test something (and pulled some files I forgot to pull) and thought to myself "oh why the hell not" and patched Eve online in the meantime ...using the old launcher
No, I am not trolling. I do get a nice big announcement smack dab in the middle of the screen that tells me things won't work, but I was still able to successfully patch, launch and play the game without any issues.

How is that possible? And the question remains now, what have you NOT changed? Because it can't be the reason that I'm still able to play and patch eve online on the old computer only because I have a DX11 compatible graphics card in there, if you said you're shutting the launcher down on a software level through changes on the backend system.

Mind you, this is not a complaint at all. It is sheer curiosity of inquisitive nature. Because by all means and by everything you said, this should NOT be possible. But it happened. This beckons the questions what the actual changes were. I don't think it's as simple as having a certain VCredist or a .NET framework installed, but damned if I know, sometimes it's the simplest of things.

They just aren't going to test if any possible changes break the old launcher. It may still work for the time being, but if it stops working, the devs won't care and won't fix it. They're not specifically disabling it.

When you don't know the difference between there, their, and they're, you come across as being so uneducated that your viewpoint can be safely dismissed. The literate is unlikely to learn much from the illiterate.
CCP Explorer
C C P
C C P Alliance
#212 - 2016-08-21 16:27:40 UTC
Linus Gorp wrote:
Drazz Caylen wrote:
CCP Explorer wrote:
Windows XP: Until we make changes on the backend system that the old Launcher relies on then you will be able to use and launch the game. When we make those changes, later this summer or early fall.
CCP Falcon wrote:
On June 30th 2016 we will discontinue support for the old EVE launcher which will also bring our Windows XP and Vista support to an end. Players still using Windows XP will be unable to update and launch the EVE client from the new EVE Launcher


This is where things get funny;

Yesterday I hooked up my old Windows XP machine because I had to test something (and pulled some files I forgot to pull) and thought to myself "oh why the hell not" and patched Eve online in the meantime ...using the old launcher
No, I am not trolling. I do get a nice big announcement smack dab in the middle of the screen that tells me things won't work, but I was still able to successfully patch, launch and play the game without any issues.

How is that possible? And the question remains now, what have you NOT changed? Because it can't be the reason that I'm still able to play and patch eve online on the old computer only because I have a DX11 compatible graphics card in there, if you said you're shutting the launcher down on a software level through changes on the backend system.

Mind you, this is not a complaint at all. It is sheer curiosity of inquisitive nature. Because by all means and by everything you said, this should NOT be possible. But it happened. This beckons the questions what the actual changes were. I don't think it's as simple as having a certain VCredist or a .NET framework installed, but damned if I know, sometimes it's the simplest of things.

They just aren't going to test if any possible changes break the old launcher. It may still work for the time being, but if it stops working, the devs won't care and won't fix it. They're not specifically disabling it.
This ^.

Work is pending for the fall where support will explicitly break. Those changes will be deployed without further notification.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Solecist Project
#213 - 2016-08-21 16:38:48 UTC
Asking for a friend ...

Will we finally get new explosions this year?
Like, maybe even combined with the new shipwrecks?
Then it would at least make sense why we've been waiting so long ....

That ringing in your ears you're experiencing right now is the last gasping breathe of a dying inner ear as it got thoroughly PULVERISED by the point roaring over your head at supersonic speeds. - Tippia
Naseera Arshad
Ministry of War
Amarr Empire
#214 - 2016-08-21 17:40:27 UTC
Nakaara Adahsa wrote:
CCP Darwin wrote:
Briar Thrain wrote:
There really needs to be some clear information presented that explains to people getting the new launcher how to migrate their settings using the 'profile manager'.

There's a video tutorial. Spread it far and wide.


If the process of upgrading the launcher is complicated enough that it requires a video, that means you've already failed in your responsibilities as software developers to CCP's customers.

Sadly, this is the experience of EVE players: we see many areas of excellence in the game and its implementation that are too often marred by bouts of gross incompetence by the developers. This launcher upgrade is one of the latter.



It doesn't require a video at all.
Drazz Caylen
Team-Pyro Industries
#215 - 2016-08-23 16:03:59 UTC
CCP Explorer wrote:
Work is pending for the fall where support will explicitly break. Those changes will be deployed without further notification.
CCP Falcon said the game will be unplayable for XP and Vista post 30th of June, or didn't he? Wasn't that an inaccurate statement then? I mean I would have known 2 people who would have been able to spend more than a month in the game if they'd knew that.

If I can make a careful suggestion, then please mention as a permanent "last message" that windows XP and Vista playability has died once you make that change to the backend system. Because on the old launcher, you still see the most up-to-date news. I don't think another news entry written in 2 minutes is going to hurt your time tremendously. Because it still could happen that you have to postpone something in your schedule, and it will still work longer as expected, who knows?
Brokk Witgenstein
Sebiestor Tribe
Minmatar Republic
#216 - 2016-08-23 16:30:29 UTC
ssshhh! Don't provoke them! Let us have our XP while it lasts, as the Mac client still performs a tad sluggish and overheats my rig. After a few hours, or when (trying to) dualbox, my machine flips a gasket. Can dualbox no prob under 32bit XP ...

I'm still in denial.

It still runs - for now.

XP FOREVERRRR!
CCP Explorer
C C P
C C P Alliance
#217 - 2016-08-23 16:39:36 UTC
Drazz Caylen wrote:
CCP Explorer wrote:
Work is pending for the fall where support will explicitly break. Those changes will be deployed without further notification.
CCP Falcon said the game will be unplayable for XP and Vista post 30th of June, or didn't he? Wasn't that an inaccurate statement then? I mean I would have known 2 people who would have been able to spend more than a month in the game if they'd knew that.
He was in no position to promise any support beyond 30th of June, the work that would explicitly break support was committed to but the date was not set exactly. From his viewpoint this was the most prudent messaging.
Drazz Caylen wrote:
If I can make a careful suggestion, then please mention as a permanent "last message" that windows XP and Vista playability has died once you make that change to the backend system. Because on the old launcher, you still see the most up-to-date news. I don't think another news entry written in 2 minutes is going to hurt your time tremendously. Because it still could happen that you have to postpone something in your schedule, and it will still work longer as expected, who knows?
We have already communicated end of Windows XP support and the Old Launcher will stop to function at some point in the near future without further communication. Windows Vista will continue to work with the New Launcher for some time, possibly even years but we are not testing on Windows Vista anymore so I won't be able to tell you right before it breaks.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Logan Revelore
Symbiotic Systems
#218 - 2016-08-23 17:10:35 UTC
CCP Tellus wrote:
Can we finally upgrade from Visual Studio 2010? Big smile


Lol, really? Sounds like my workplace ShockedLolLol
Makdo
Project ELT
#219 - 2016-08-25 02:48:24 UTC  |  Edited by: Makdo
Ok, so I have installed this new launcher and I see that I have lost all of my client settings for each of my accounts. Is there a method to retrieve these settings or am I screwed again??? Evil
Drazz Caylen
Team-Pyro Industries
#220 - 2016-08-27 11:54:44 UTC
CCP Explorer wrote:
*snip*
Ah well, you know what they say, it was worth trying :)

But seriously though, thank you for keeping Windows XP as long as you did /)
It was much appreciated.