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Note on some broken CREST things

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CCP FoxFour
C C P
C C P Alliance
#1 - 2016-06-16 15:14:42 UTC
Just a quick note on some known CREST issues:

  • Any killmail that involves a faction ID, especially relevant for FW kills since they all have a faction, are broken
  • Setting waypoints only works 1 in 1 million times
  • Same with opening market details
  • Same with opening a specific contract


I wanted to get this fixed today, Thursday, but Friday is a day off here in Iceland and we don't like to do deployments on Fridays. Since tomorrow is a day off today is essentially a Friday since no one is in tomorrow. because of that these fixes are all scheduled to go out on Tuesday the 21st.

@CCP_FoxFour // Technical Designer // Team Tech Co

Third-party developer? Check out the official developers site for dev blogs, resources, and more.
Rear Admiral Barrington
17eme Chasseurs a Cheval
#2 - 2016-06-16 15:34:57 UTC  |  Edited by: Rear Admiral Barrington
But without the ability to compare epeens on ZKill, the whole of FW space is going to become a pacifist nightmare this weekend!

We'll all be holding hands and singing Kumbaya before Saturday is out!
Tauren Tom
Order of the Silver Dragons
Silver Dragonz
#3 - 2016-06-16 15:39:49 UTC
That seems like it might be kind of a big deal. Not just because it will effect how some alliances reimburse their pilots who have lost ships and need their SRP.
In the grand scheme of things... You're all pubbies. So HTFU.   "It's 106 miles to Chicago, we got a full tank of gas, half a pack of cigarettes, it's dark... and we're wearing sunglasses." - Elwood Blues
Lasisha Mishi
Pandemic Horde Inc.
Pandemic Horde
#4 - 2016-06-16 15:40:01 UTC
Rear Admiral Barrington wrote:
But without the ability to compare epeens on ZKill, the whole of FW space is going to become a pacifist nightmare this weekend!

We'll all be holding hands and singing Kumbaya before Saturday is out!

grabs your hand


kumbaya~

(hehe, to late)
Alexhandr Shkarov
The MorningStar. Syndicate
#5 - 2016-06-16 15:46:46 UTC
Tauren Tom wrote:
That seems like it might be kind of a big deal. Not just because it will effect how some alliances reimburse their pilots who have lost ships and need their SRP.


OR, you know, you learn to farm your own money and not be lazy?

All my posts are on my personal title and should not be confused as me speaking for anyone else.
Ohno no Borrox
xX-Crusader-Xx
Tactical Narcotics Team
#6 - 2016-06-16 15:48:46 UTC
Man, I just love it when CCP paint a big target on their own backs.

So what you're telling us is that, although this issue has been in around for at least two days, it's taken you this long to get it fixed. Additionally you do not have enough confidence in the "fix" to deploy it anyway (if it is really fixed). Further, why do it Monday, so you can fix any more bugs in it that may jump out and bite you, when you can leave it until Tuesday when it will be lost in the pile of other things that go wrong - it's not like the users are customers or anything.

I really want to work there - it's just so customer focused
Squizz Caphinator
The Wormhole Police
#7 - 2016-06-16 15:58:54 UTC
Rear Admiral Barrington wrote:
But without the ability to compare epeens on ZKill, the whole of FW space is going to become a pacifist nightmare this weekend!

We'll all be holding hands and singing Kumbaya before Saturday is out!


I might have a fix in place that will get around this issue. Won't be able to implement until tomorrow morning though.

Various projects I enjoy putting my free time into:

https://zkillboard.com | https://evewho.com
Xaroth Brook
Special Task Force Unit
#8 - 2016-06-16 15:59:20 UTC
Ohno no Borrox wrote:
Man, I just love it when CCP paint a big target on their own backs.

So what you're telling us is that, although this issue has been in around for at least two days, it's taken you this long to get it fixed. Additionally you do not have enough confidence in the "fix" to deploy it anyway (if it is really fixed). Further, why do it Monday, so you can fix any more bugs in it that may jump out and bite you, when you can leave it until Tuesday when it will be lost in the pile of other things that go wrong - it's not like the users are customers or anything.

I really want to work there - it's just so customer focused



The fact they have the smarts to not deploy before a 3-day-weekend with nobody to fix bigger issues, proves how customer focused they are.

What would you rather, 3 ( 4 ) days of not having a few things, or risk not having all of CREST for the duration of that time?
Tauren Tom
Order of the Silver Dragons
Silver Dragonz
#9 - 2016-06-16 16:30:17 UTC
Xaroth Brook wrote:



The fact they have the smarts to not deploy before a 3-day-weekend with nobody to fix bigger issues, proves how customer focused they are.

What would you rather, 3 ( 4 ) days of not having a few things, or risk not having all of CREST for the duration of that time?



I'd take not having CREST at all. Because this is bringing back memories of the great game breaking of the Incursion/Revelations era
In the grand scheme of things... You're all pubbies. So HTFU.   "It's 106 miles to Chicago, we got a full tank of gas, half a pack of cigarettes, it's dark... and we're wearing sunglasses." - Elwood Blues
Ohno no Borrox
xX-Crusader-Xx
Tactical Narcotics Team
#10 - 2016-06-16 16:35:49 UTC  |  Edited by: Ohno no Borrox
Xaroth Brook wrote:
Ohno no Borrox wrote:
Man, I just love it when CCP paint a big target on their own backs.

So what you're telling us is that, although this issue has been in around for at least two days, it's taken you this long to get it fixed. Additionally you do not have enough confidence in the "fix" to deploy it anyway (if it is really fixed). Further, why do it Monday, so you can fix any more bugs in it that may jump out and bite you, when you can leave it until Tuesday when it will be lost in the pile of other things that go wrong - it's not like the users are customers or anything.

I really want to work there - it's just so customer focused



The fact they have the smarts to not deploy before a 3-day-weekend with nobody to fix bigger issues, proves how customer focused they are.

What would you rather, 3 ( 4 ) days of not having a few things, or risk not having all of CREST for the duration of that time?


What I want (and in my job I'm expected to provide) is to get it right first time. In the event something is wrong, give the fix out as soon as possible, and to never lose sight of the customers. you seem to accept sloppy workmanship. Further, you don't address the issue of not getting the fix out on Monday
Analius Glover
State War Academy
Caldari State
#11 - 2016-06-16 16:42:37 UTC  |  Edited by: Analius Glover
What about the outstanding kills - will they be updated?
Joseph Guillotine
Brutor Tribe
Minmatar Republic
#12 - 2016-06-16 17:16:47 UTC
sad panda Cry
Cat Harkness
Twilight Labs
The Serenity Initiative
#13 - 2016-06-16 17:20:45 UTC
Tauren Tom wrote:
That seems like it might be kind of a big deal. Not just because it will effect how some alliances reimburse their pilots who have lost ships and need their SRP.



And how did they do that before CREST?

Cat Harkness

CEO

Twilight Labs
Flying Squidwolf
Indigo Media
#14 - 2016-06-16 17:25:46 UTC
Processing insurance claims is going to be lots of fun this weekend Ugh
Tauren Tom
Order of the Silver Dragons
Silver Dragonz
#15 - 2016-06-16 17:30:22 UTC
Cat Harkness wrote:
Tauren Tom wrote:
That seems like it might be kind of a big deal. Not just because it will effect how some alliances reimburse their pilots who have lost ships and need their SRP.



And how did they do that before CREST?


When you work with a coalition, and it's coalition backed SRP, you need the external kill links. And since manual posting is a no go thanks to CREST implimentation in most sites.

Good luck getting the SRP folks to tolerate a fleet sending them individual killmails a well. If it was Corp or Alliance, not a big deal. Just coalition bs is bs.
In the grand scheme of things... You're all pubbies. So HTFU.   "It's 106 miles to Chicago, we got a full tank of gas, half a pack of cigarettes, it's dark... and we're wearing sunglasses." - Elwood Blues
Flying Squidwolf
Indigo Media
#16 - 2016-06-16 18:00:39 UTC
Tauren Tom wrote:
Cat Harkness wrote:
Tauren Tom wrote:
That seems like it might be kind of a big deal. Not just because it will effect how some alliances reimburse their pilots who have lost ships and need their SRP.



And how did they do that before CREST?


When you work with a coalition, and it's coalition backed SRP, you need the external kill links. And since manual posting is a no go thanks to CREST implimentation in most sites.

Good luck getting the SRP folks to tolerate a fleet sending them individual killmails a well. If it was Corp or Alliance, not a big deal. Just coalition bs is bs.


We run SRP as a third-party and need CREST Killmail links to work >_>
dephekt
KarmaFleet
Goonswarm Federation
#17 - 2016-06-16 18:22:11 UTC  |  Edited by: dephekt
Cat Harkness wrote:
Tauren Tom wrote:
That seems like it might be kind of a big deal. Not just because it will effect how some alliances reimburse their pilots who have lost ships and need their SRP.



And how did they do that before CREST?

That sentiment would be OK if CCP wasn't 100% the reason why third-party developers have switched many things to depend on CREST.

How many places would do SRP, before CREST was a thing, would be to link a killmail from a killboard site like zkillboard or eve-kill. However, since CREST became a thing, those killboards only accept CREST links when posting kills, since they are orders of magnitude more difficult for someone to fake than simply accepting a raw plaintext paste of a kill's details.

The issue for SRP systems is they need to rely on a third-party to confirm a killmail is genuine and that third-party ultimately is CCP. The real pain of the issue is that it's been going on since like Monday night/Tuesday morning and CCP seems fine with pushing it off until probably next Tuesday, so we'll end up with this issue for essentially a week.

I'm not a third-party dev and I haven't used SRP in many months, but that doesn't mean I think people that do should be stuck out in the cold because CCP wanted everyone to use CREST but doesn't seem to give it adequate attention.
Scotsman Howard
S0utherN Comfort
#18 - 2016-06-16 18:38:49 UTC
Ohno no Borrox wrote:


What I want (and in my job I'm expected to provide) is to get it right first time. In the event something is wrong, give the fix out as soon as possible, and to never lose sight of the customers. you seem to accept sloppy workmanship. Further, you don't address the issue of not getting the fix out on Monday


Yes, I completely agree. The fact that a dev responded on the forums to let us know what was going on means they have lost all focus on us the players.

I don't know what exactly you do for a living, but you act as if mistakes have never happened.

Eve is well over a decade old. Crest in its current form is much newer, so you have a new system that is running off an old system that was designed by people who have long since left or forgotten what they did.

Crest is not an essential part of the game. Killmails are not essential and technically serve no purpose other than bragging rights.

Get off you high horse and give them a break.
CCP FoxFour
C C P
C C P Alliance
#19 - 2016-06-16 18:46:51 UTC
Tauren Tom wrote:
That seems like it might be kind of a big deal. Not just because it will effect how some alliances reimburse their pilots who have lost ships and need their SRP.


It does mean SRP for SOME killmails, to be clear a very small fraction of them, will be delayed. No data is lost however and maybe the SRP guys in my corp are just lazy but I usually have to wait a week or so for SRP anyways.

In most cases I think people have other ships ready to go and SRP just lets people get a replacement but doesn't stop them from flying other ships in their hanger. If for some reason a person doesn't have another ship and really needs that SRP as they don't have enough ISK to buy any more ships my hope is they are in a corp with some cool dudes who can lend them ISK. To be frank though, if an organisation cannot get by without SRP for a week they probably have bigger issues.

@CCP_FoxFour // Technical Designer // Team Tech Co

Third-party developer? Check out the official developers site for dev blogs, resources, and more.
CCP FoxFour
C C P
C C P Alliance
#20 - 2016-06-16 18:51:49 UTC
Ohno no Borrox wrote:
Man, I just love it when CCP paint a big target on their own backs.

So what you're telling us is that, although this issue has been in around for at least two days, it's taken you this long to get it fixed. Additionally you do not have enough confidence in the "fix" to deploy it anyway (if it is really fixed). Further, why do it Monday, so you can fix any more bugs in it that may jump out and bite you, when you can leave it until Tuesday when it will be lost in the pile of other things that go wrong - it's not like the users are customers or anything.

I really want to work there - it's just so customer focused


[img]http://orig12.deviantart.net/5908/f/2011/190/2/2/no_trolls_allowed_by_acla13-d3l875z.jpg[/img]

God I wish that was a real rule around here... However since it is not I will leave you with this: https://youtu.be/sCNrK-n68CM?t=4337

@CCP_FoxFour // Technical Designer // Team Tech Co

Third-party developer? Check out the official developers site for dev blogs, resources, and more.
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