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Missions & Complexes

 
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Resetting a mission
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Xargun
X-Industries and Design
#1 - 2016-05-17 01:43:27 UTC
I got a storyline mission last night and could not finish it so I figured I would wait until tonight and get a friend to help. Now when I warp to the mission space the Acceleration Gate is gone and I have no way of going to the second pocket where the actual mission is. It doesn't expire until Sunday. Is there a way to reset it ? Missions used to reset during downtime, but I've been gone a while.

Xargun
DeMichael Crimson
Republic University
Minmatar Republic
#2 - 2016-05-17 04:17:27 UTC  |  Edited by: DeMichael Crimson
Hello and welcome back to Eve.

If you've completed the mission objective listed in mission details in your mission journal, the mission won't reset.

If the mission objective hasn't been completed then the mission itself should have reset with Downtime.

If the mission didn't reset with Downtime, submit a Support Ticket asap :
Select Type = Game Play Support
Category = Game Play - Agent missions in Progress

Hopefully Customer Support will quickly reset the mission for you. Good luck to you.



DMC

'The Plan' | California Eve Players | Proposal - The Endless Battle
Xargun
X-Industries and Design
#3 - 2016-05-17 13:32:03 UTC
DeMichael Crimson wrote:
Hello and welcome back to Eve.

If you've completed the mission objective listed in mission details in your mission journal, the mission won't reset.

If the mission objective hasn't been completed then the mission itself should have reset with Downtime.

If the mission didn't reset with Downtime, submit a Support Ticket asap :
Select Type = Game Play Support
Category = Game Play - Agent missions in Progress

Hopefully Customer Support will quickly reset the mission for you. Good luck to you.

DMC


Thanks for the info. I opened a support ticket last night and the GM reset the mission for me. I hope to finish it this evening.

Xargun
Bumblefck
Kerensky Initiatives
#4 - 2016-05-17 20:44:13 UTC
Xargun wrote:


Thanks for the info. I opened a support ticket last night and the GM reset the mission for me. I hope to finish it this evening.

Xargun



You'll probably be waiting a bit longer than that, Friendo

Perfection is a dish best served like wasabi .

Bumble's Space Log
Xargun
X-Industries and Design
#5 - 2016-05-18 20:09:37 UTC
Bumblefck wrote:
Xargun wrote:


Thanks for the info. I opened a support ticket last night and the GM reset the mission for me. I hope to finish it this evening.

Xargun



You'll probably be waiting a bit longer than that, Friendo


Nope - they reset it within 15-30 minutes of me opening the ticket. Finished it last night with the help of a friend.

Xargun
Bumblefck
Kerensky Initiatives
#6 - 2016-05-18 20:14:14 UTC
Lucky you - seems you weren't an unlucky victim of CCP's laggardly customer service. Good for you!

Perfection is a dish best served like wasabi .

Bumble's Space Log
Arthur Aihaken
CODE.d
#7 - 2016-05-19 04:26:14 UTC
Bumblefck wrote:
Lucky you - seems you weren't an unlucky victim of CCP's laggardly customer service. Good for you!

Sometimes you get the bear... Sometimes the bear gets you.

I am currently away, traveling through time and will be returning last week.
DeMichael Crimson
Republic University
Minmatar Republic
#8 - 2016-05-20 12:16:14 UTC
Xargun wrote:
DeMichael Crimson wrote:
Hello and welcome back to Eve.

If you've completed the mission objective listed in mission details in your mission journal, the mission won't reset.

If the mission objective hasn't been completed then the mission itself should have reset with Downtime.

If the mission didn't reset with Downtime, submit a Support Ticket asap :
Select Type = Game Play Support
Category = Game Play - Agent missions in Progress

Hopefully Customer Support will quickly reset the mission for you. Good luck to you.

DMC


Thanks for the info. I opened a support ticket last night and the GM reset the mission for me. I hope to finish it this evening.

Xargun

You're welcome and gratz on getting the mission offer reset.


DMC

'The Plan' | California Eve Players | Proposal - The Endless Battle