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EVE Launcher

 
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EVE Launcher - Feedback and issues

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Cat Harkness
Twilight Labs
The Serenity Initiative
#381 - 2016-04-21 09:29:04 UTC
John Moreau wrote:
Hi. Just wanted to post some feedback for the launcher.

The EVE launcher is super tiny on my Surface Book. On my 2k desktop monitor it looks fine, but on the Surface Book's 3000x2000 screen it is crazy small.

I assume this is because of the weird resolution of the surface. I hope there is an option to make it larger in the future.


Just drag a corner to enlarge.....

Cat Harkness

CEO

Twilight Labs
CCP Snorlax
C C P
C C P Alliance
#382 - 2016-04-21 09:37:41 UTC
Cat Harkness wrote:
John Moreau wrote:
Hi. Just wanted to post some feedback for the launcher.

The EVE launcher is super tiny on my Surface Book. On my 2k desktop monitor it looks fine, but on the Surface Book's 3000x2000 screen it is crazy small.

I assume this is because of the weird resolution of the surface. I hope there is an option to make it larger in the future.


Just drag a corner to enlarge.....


This is due to Qt 5.5 not handling the scaling correctly. Qt 5.6 handles it better, but there are some blocking issues with upgrading I have to sort out before I can switch the launcher over to that.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Enrique d'Ancourt
The Scope
Gallente Federation
#383 - 2016-04-23 18:51:15 UTC
After a rather gruesome update of Win10, I had to reinstall my Windows.
Turns out that the issue below has not been adressed yet. Luckily, I was
able to refind the solution. Not ideal though, as there might be many others
starting Eve using a new Windows 10 operating system.

just my 2 cts.




CCP Snorlax wrote:
Enrique d'Ancourt wrote:
CCP Snorlax wrote:
Enrique d'Ancourt wrote:
And there we go again. The new (and improved ??) eve launcher update threw yet another spanner in the works.

A started eve launcher is now transparent on my desktop for most part. Top left is a white rectangle with the height of a window title bar. Bottom and right hand side, only the shadow of the window is drawn (1 pix black line).

SIGH !

trying the official installer again, hope that works.

If the launcher isn't starting up, or is just displaying a white window, try setting an environment variable called QT_OPENGL, either to 'desktop' or 'angle'.

You can set an environment variable by right-clicking on your computer in the Start menu, select Properties, then Advanced System settings, then Environment Variables...

In the dialog that comes up, add a new System variable. Enter 'QT_OPENGL' in the name field, and 'desktop' in the value field (without the quotes).



OK, set it to 'desktop' I now see the content. A second patch to Eve 1003250 is downloading as I write this (launcher is at v. 1003795, with GUI 1.755).
But.... isn't this kinda thing something an installer should do ??
I usually don't mess that deep into the catacombs of my computer.

I'm wondering how the previous versions of the launcher were able to show me their contents as this parameter wasn't set then.

Yes, but this is a workaround for now. Apologies for making this complicated, but I haven´t found a setting that works for everyone.
Snopzet
Inglourious Squirrels
That Escalated Quickly.
#384 - 2016-04-27 17:02:13 UTC
CCP Snorlax wrote:

...and also look under %LOCALAPPDATA%\VirtualStore - delete any files under the CCP folder...


YOU SIR, ARE AWESOME!

I just got the mapObjects crc check error and nothing worked (repair.exe, verify cache, delete mapObjects). I had the permission problem some time ago, which I fixed... I guess it was a left over from that time. Strangely I had a clean Win10 installation... why did I had the permission problem in the first place?
Xiantra
#385 - 2016-04-28 05:15:45 UTC  |  Edited by: Xiantra
I definitely appreciate the attention to users (via the new launcher) but I think a few things were missed.

1) when switching servers, we have to login all over again. I realize that account validation must occur per server (and yes I refuse to let the launcher "remember" logins), but I hope the new launcher at least defends against mimikatz attacks and could allow us to enter passwords once, and then login to any server by simply selecting it from the pull down menu at arbitrary times in the future.

2) why isn't the profile selection (per account, per server) saved? If we exit the launcher, the Default profiles are again selected regardless of the profile selected the previous time the launcher was used. Am I missing something? Is there a way to make certain profiles the "permanent" default? And, btw, it would be nice if these selections were saved immediately in case, say, a graphics card thermal even causes the OS to crash...

To finish on a positive note, thankfully we can finally have a profile with music (audio) turned off so that only one instance plays the juke box! (yes I actually listen to [some of] the EVE music :D )
CCP Snorlax
C C P
C C P Alliance
#386 - 2016-04-28 19:22:35 UTC
Xiantra wrote:
I definitely appreciate the attention to users (via the new launcher) but I think a few things were missed.

1) when switching servers, we have to login all over again. I realize that account validation must occur per server (and yes I refuse to let the launcher "remember" logins), but I hope the new launcher at least defends against mimikatz attacks and could allow us to enter passwords once, and then login to any server by simply selecting it from the pull down menu at arbitrary times in the future.

2) why isn't the profile selection (per account, per server) saved? If we exit the launcher, the Default profiles are again selected regardless of the profile selected the previous time the launcher was used. Am I missing something? Is there a way to make certain profiles the "permanent" default? And, btw, it would be nice if these selections were saved immediately in case, say, a graphics card thermal even causes the OS to crash...

To finish on a positive note, thankfully we can finally have a profile with music (audio) turned off so that only one instance plays the juke box! (yes I actually listen to [some of] the EVE music :D )


The profile selection is saved, or is supposed to be. For some reason we´re seeing reports similar to yours that it doesn't save but we've not been able to reproduce that inhouse. We're still investigating that issue.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
CCP Snorlax
C C P
C C P Alliance
#387 - 2016-04-28 19:26:01 UTC
Snopzet wrote:
CCP Snorlax wrote:

...and also look under %LOCALAPPDATA%\VirtualStore - delete any files under the CCP folder...


YOU SIR, ARE AWESOME!

I just got the mapObjects crc check error and nothing worked (repair.exe, verify cache, delete mapObjects). I had the permission problem some time ago, which I fixed... I guess it was a left over from that time. Strangely I had a clean Win10 installation... why did I had the permission problem in the first place?

Do you have the launcher installed under Program Files (or some protected folder like that)? If so, I have a theory that this may be related to updates to the launcher. I hope to have a fix for that sometime next week.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Planeten Schreck
Green Screen
#388 - 2016-04-29 06:17:16 UTC
Hi,

just a small bug:

on one of my systems the first account ("top of the list at selection") allways loose his assosiated profile, so i have to select it after every launcher restart.

buy the way, switched everything to wine and this is a great improvement over cider. Mostly i am very happy
Aldarr Mentakk
Dragon.
Pandemic Horde
#389 - 2016-04-29 13:54:22 UTC  |  Edited by: Aldarr Mentakk
Is it possible to use one profile for multiple accounts? If so, I am having trouble with this. For example:

I have 5 accounts. On the main account, I position the windows/set the shortcuts how I want. I quit the game on the main account and restarted the launcher. I then selected the profile for the other accounts and when I log in with them everything is set to default.

Edit: The main account retains the settings, the other accounts are default when they open.

Thanks.
Jaantrag
#390 - 2016-05-03 16:03:21 UTC
Aldarr Mentakk wrote:
Is it possible to use one profile for multiple accounts? If so, I am having trouble with this. For example:

I have 5 accounts. On the main account, I position the windows/set the shortcuts how I want. I quit the game on the main account and restarted the launcher. I then selected the profile for the other accounts and when I log in with them everything is set to default.

Edit: The main account retains the settings, the other accounts are default when they open.

Thanks.



profiles in launcher are for client only .. setting up multiple characters to use the same layout needs some handy work last i checked ..
long version
-set up the main toon layouts
-log off
- go to "C:\Users\JAAN\AppData\Local\CCP\EVE\c_eve_launcher_sharedcache_tq_tranquility\setting_PROFILE NAME" - or similar path to your eve profiles ...
- sort the files by modified date and make copyes of the 2 newest "core_char_1234567890" and "core_user_1234567890" files (numbers in the end point to your char and account id-s (
- rename the new copyes with the end of the other account and character id-s

and enjoy ..

if u try it first time make a safe copy of the profile folder just incase ofc ..






on another note ..
didint knew there is a automated verifying for th e shared cache .. and in some random moment .. sat down and saw this running .. ofc unable th log in any accounts in the meanwhile ... http://screencast.com/t/keJNYIU4

EVElopedia < add this to your sig to show u WANT it back
CCP Snorlax
C C P
C C P Alliance
#391 - 2016-05-03 16:14:19 UTC
Jaantrag wrote:

...

on another note ..
didint knew there is a automated verifying for th e shared cache .. and in some random moment .. sat down and saw this running .. ofc unable th log in any accounts in the meanwhile ... http://screencast.com/t/keJNYIU4

This was added just now - see https://forums.eveonline.com/default.aspx?g=posts&m=6471429#post6471429.

There is a Cancel button if you are in a hurry to log in!

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Akira Kata
AkiCo LLC
#392 - 2016-05-03 22:57:40 UTC
Launcher: 1036602 GUI: 1.909

Opening the launcher for the 1st time today, it started what looked like a patch download. Then a window popped up notifying me the cache was being reviewed. Upon completing this review and finding no corrupted files, the window hung with a "not responding" message. I waited about 5 minutes, then the launcher window went white.

I killed the launcher process via task manager after waiting another couple of minutes for the non-responsive launcher. Restarting the launcher produced the same cache review pop-up window. Cancelling it caused the launcher to hang.

Third try produced no pop-up window, and the launcher seems ok.

I've also filed a bug report.
Aehren Armitage
#393 - 2016-05-12 10:47:16 UTC  |  Edited by: Aehren Armitage
Edit: Launcher: 1018996 GUI: 1.910

Launcher is opening with a white screen and "Checking GUI version..." in the top left, and doesn't proceed from there. Doesn't seem to be crashing and can be closed normally.

Upon verifying integrity of cache, 3 files are updated and the launcher loads normally- except "Please Wait" at the play button, and "Index not available 0.0%" at the status bar. Waiting for long enough will open a prompt asking for permission to apply an update, which is granted, and then the launcher will restart and we're back at "Checking GUI version..." eternally.

Have rebooted PC, cleared cache, verified integrity multiple times (some times it report no issues, other times it finds 3 files missing). Just started happening about half an hour ago, was working fine before that.

Cheers

Our lives are not our own.

From womb to tomb, we are bound to others, past and present.

And by each crime, and every kindness, we birth our future.
Maja Chou
#394 - 2016-05-12 11:13:56 UTC
Issiues with a newinstall of the launcher and my startupdelay issues and something...
partial fixed / forked

https://forums.eveonline.com/default.aspx?g=posts&m=6484016#post6484016

point to it also here just because i am getting confused where to hell is the right place for all this XD

Da die auf Schildwall vorhandenen Informationen nur einen minimalen Einfluss auf das Endergebnis der Neuspielererfahrung von EVE als ganzes gehabt hätten,habe ich beschlossen, die Informationen so zu belassen, wie CCP sie zu liefern in der Lage ist.
To be Biomassed
Dummy corppp
#395 - 2016-05-13 15:42:36 UTC
From my 37 accounts, 36 were wiped again from the launcher.

Really need to keep sending these files?

3rd or 4th time already if i am in need to send them again

This happened to me more than 15 times at least. If i work the numbers, based in how much times per week i play and in how much of them i need to add these accounts, this new launcher do not have a feature of multiple clients being running in one click to me.
CCP raRaRa
C C P
C C P Alliance
#396 - 2016-05-17 12:13:38 UTC  |  Edited by: CCP raRaRa
To be Biomassed wrote:
From my 37 accounts, 36 were wiped again from the launcher.

Really need to keep sending these files?

3rd or 4th time already if i am in need to send them again

This happened to me more than 15 times at least. If i work the numbers, based in how much times per week i play and in how much of them i need to add these accounts, this new launcher do not have a feature of multiple clients being running in one click to me.



Hey there,

can you reproduce this issue? If so, it would be great to know how you did it.
I suspect one thing, which is happening because on how linking accounts is designed in the launcher. When you login to an account, and link another account to it, then you must login to the first account in order to get the linked list back. For example:

If you login to account A, and then you link account B, then account B is linked to account A. If you login to account A, then you will see account A and B in the list. However, if you login to account B, then you won't see account A. Account A maintains the linked list, because the linked list is stored on the first account that you login to.

This was originally done because we wanted people to be able to maintain many linked lists. But I'm going to discuss this with the launcher team and see if we can do this differently, in a way that's less confusing. E.g. allowing users to define account groups themselves, and selecting which group to use when opening the launcher.

CCP raRaRa // Web Developer // Team Webster
Jdestars
Stars Research systems Incorporation
#397 - 2016-05-20 12:04:49 UTC
My remark concerning this new Launcher:
- Aadditional windows open when spots of updates or cleaning of Cache run
Could you avoid the opening of its windows by integrating this one into the primary IHM (humane machine Interfaces) ?
Sarray en Welle
Aliastra
Gallente Federation
#398 - 2016-05-21 11:34:56 UTC
I tried the launcher yesterday, i like that "login more acc at the same time". I installed it without issues.

BUT, when i logged in i found that all my window settings, UI were reset to default. Web browser booksmarks were missing.

Fortunately for me, old launcher still works. Is there a way to fix that issue, or i must set all up manually, AGAIN? Because, nope.
Drago Shouna
Doomheim
#399 - 2016-05-21 16:30:29 UTC
Look at the launcher issues sub forum, it's being a pain in the arse atm.

Lots of loglite issues, always showing offline etc.

Solecist Project...." They refuse to play by the rules and laws of the game and use it as excuse ..." " They don't care about how you play as long as they get to play how they want."

Welcome to EVE.
CCP Snorlax
C C P
C C P Alliance
#400 - 2016-05-21 19:15:22 UTC
Sarray en Welle wrote:
I tried the launcher yesterday, i like that "login more acc at the same time". I installed it without issues.

BUT, when i logged in i found that all my window settings, UI were reset to default. Web browser booksmarks were missing.

Fortunately for me, old launcher still works. Is there a way to fix that issue, or i must set all up manually, AGAIN? Because, nope.

You can migrate the settings:
https://forums.eveonline.com/default.aspx?g=posts&m=6304808#post6304808

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/