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Issues, Workarounds & Localization

 
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Socket closed & Internet connection loss when jumping or scanning

Author
Gustav Mannfred
Summer of Mumuit
Remember Mumuit
#1 - 2016-03-20 17:12:53 UTC
Almost every time I jump thought a Stargate/Wormhole, scanning for a long time, moving stuff around in hangar or refitting the ship I get disconnected and sometimes I loss internet connection completly.

The strange thing.... This does NOT happen when running sites or missions. I run a Core Garrison today and refitted many times there and I had no signs of a disconnect(exept some lags). That issue seems to be limited to the above listed actions only. This actually means, that it cant be a problem with the router or internet generally, because than it would disconnect randomly and not only when performing certain actions. I suspect a problem related to the launcher or client. I just dont understand that, that I can refit on a mobile depot while running C5 sites without issues and when I do on safespot, it suddenly disconnects.

My system


System Information

Time of this report: 3/20/2016, 18:10:49
Machine name: COOLERMASTER
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.160211-0600)
Language: German (Regional Setting: German)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 07/05/12 10:52:36 Ver: 04.06.04
Processor: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (8 CPUs), ~3.8GHz
Memory: 16384MB RAM
Available OS Memory: 16332MB RAM
Page File: 4432MB used, 36397MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Enabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

i'm REALY miss the old stuff. 

https://forums.eveonline.com/default.aspx?g=posts&find=unread&t=24183

Luke Perceptinator
Space Raiders n Industry Mining Crew
#2 - 2016-03-21 13:23:14 UTC
Gustav Mannfred wrote:
Almost every time I jump thought a Stargate/Wormhole, scanning for a long time, moving stuff around in hangar or refitting the ship I get disconnected and sometimes I loss internet connection completly.

The strange thing.... This does NOT happen when running sites or missions. I run a Core Garrison today and refitted many times there and I had no signs of a disconnect(exept some lags). That issue seems to be limited to the above listed actions only. This actually means, that it cant be a problem with the router or internet generally, because than it would disconnect randomly and not only when performing certain actions. I suspect a problem related to the launcher or client. I just dont understand that, that I can refit on a mobile depot while running C5 sites without issues and when I do on safespot, it suddenly disconnects.

My system


System Information

Time of this report: 3/20/2016, 18:10:49
Machine name: COOLERMASTER
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.160211-0600)
Language: German (Regional Setting: German)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 07/05/12 10:52:36 Ver: 04.06.04
Processor: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (8 CPUs), ~3.8GHz
Memory: 16384MB RAM
Available OS Memory: 16332MB RAM
Page File: 4432MB used, 36397MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Enabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


Good luck getting any help, I've been waiting for 3 weeks now and no reply in ticket. I can't even undock with out the disconnect since the start of March. I think CCP are having major issues however so long as the majority of people can play who cares about the ones that can't. Thats the impression I get when someone responded to my query about the disconnects only to be told how long the waiting times can be for support and having my post closed.