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unable to log on?

First post
Author
Kisiar Akriana
Imperial Shipment
Amarr Empire
#1 - 2016-03-19 13:21:34 UTC
I signed on to sisi for.. 10 minutes or so way ago when i was just testing to see if it was up.

Logged off, went off to do stuff. come back to log in, and its giving me an error.

Using the 'beta' launcher thing, i select SISI, punch in my username, punch in my password.

http://puu.sh/nM6Mj/b0d0344e00.jpg

Open tranquility on my other monitor, log in, same user name, same password. IT works.
Back to sisi... Same error mesage.

Have I encountered a bug or something?

As a note, I can't log in on either of my accounts.
TopGunnah gunnah
Sentinel Defensive Services
Vicious Circle.
#2 - 2016-03-19 13:23:42 UTC
I'm having the same problem
Selak Zorander
Mord-Sith
#3 - 2016-03-19 13:30:26 UTC
I had the same problem but was able to get past it by using the "E" at the top right of the launcher, selecting server list and then hitting the "play on singularity" button that is on the right side of the new pop-up. This actually opens the game client (not the launcher) and allows you to log in there.
Kisiar Akriana
Imperial Shipment
Amarr Empire
#4 - 2016-03-19 13:32:34 UTC
thank you :D
Onamata Poeia
University of Caille
Gallente Federation
#5 - 2016-03-19 14:00:40 UTC
Having the same issue, but the work around posted by Selak has worked a treat. Many thanks!
Max Fubarticus
Raging Main
Bullets Bombs and Blondes
#6 - 2016-03-19 14:09:36 UTC
Logged in using the alternate method. Had:

1- Leviathan
1- Ragnarok
1- Erebus
1- Avatar
1-Wyvern
1-Nyx
1-Hel
1-Aeon

waiting for me in redeemable Items lol. Checked and I still had all my teeth. Maybe tooth fairy was drunk and hit the wrong house.

Big smile

Max

Civil discourse is uniquely human. After all, when is the last time a pride of lions and a herd of water buffalo negotiated SOV over a watering hole? Never. Someone either gets their ass kicked or eaten. At the end of the day someone holds SOV.

Masterdant
Masterderizando
#7 - 2016-03-19 14:18:17 UTC
Max Fubarticus wrote:
Logged in using the alternate method. Had:

1- Leviathan
1- Ragnarok
1- Erebus
1- Avatar
1-Wyvern
1-Nyx
1-Hel
1-Aeon

waiting for me in redeemable Items lol. Checked and I still had all my teeth. Maybe tooth fairy was drunk and hit the wrong house.

Big smile

Max


And you should have 16 Injectors too. All seeded for Citadel expansion Test.

And, yes I have log in problems too Cry
CCP Habakuk
C C P
C C P Alliance
#8 - 2016-03-19 15:16:35 UTC
The login server for Singularity is having some trouble, probably related to moving Singularity and other services from the old datacenter to its new location. Our operations team is working on it.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing

Max Fubarticus
Raging Main
Bullets Bombs and Blondes
#9 - 2016-03-19 15:22:45 UTC
CCP Habakuk wrote:
The login server for Singularity is having some trouble, probably related to moving Singularity and other services from the old datacenter to its new location. Our operations team is working on it.



Thank you for the update


Max

Civil discourse is uniquely human. After all, when is the last time a pride of lions and a herd of water buffalo negotiated SOV over a watering hole? Never. Someone either gets their ass kicked or eaten. At the end of the day someone holds SOV.

soghetto
Dark Star Rising
#10 - 2016-03-19 15:44:52 UTC
was having same issue - workaround is working :P
Seirsan Hamabu
Ka'ra Shabuir Inc.
#11 - 2016-03-19 16:46:14 UTC
Selak Zorander wrote:
I had the same problem but was able to get past it by using the "E" at the top right of the launcher, selecting server list and then hitting the "play on singularity" button that is on the right side of the new pop-up. This actually opens the game client (not the launcher) and allows you to log in there.


Thanks yeah that workaround is working for me aswell.
Lee Maulerant
The Scope
Gallente Federation
#12 - 2016-03-19 16:48:43 UTC
The workaround is working fine, I can log in and play the game.

There are a few issues doing this without the launcher though.

-Overview acts up, selected objects show the icon for the object but no additional uses (Orbit, WarpTo, Jump, Dock etcetera)
-Agent/Guest/Offices and the window at the right upon entering a station is completely missing
-Right-clicking in open space doesn't work
-You can zoom right into your ship
-Market isn't working most of the time
-Massive amount of latency
-Some weird FPS drops
-Random glitching such as items disappearing and reappearing in your station inventory
Orny
Science and Trade Institute
Caldari State
#13 - 2016-03-19 19:55:05 UTC
Seems the workaround is also no longer working
Burseg Sardaukar
Free State Project
#14 - 2016-03-19 20:26:53 UTC
Orny wrote:
Seems the workaround is also no longer working


Yea, I'm just getting "socket closed" even with the workaround.

Can't wait to dual box my Dust toon and EVE toon on the same machine!

pajedas
Doomheim
#15 - 2016-03-19 20:37:44 UTC
Tom Ohaya
State War Academy
Caldari State
#16 - 2016-03-19 20:58:53 UTC
CCP Habakuk wrote:
The login server for Singularity is having some trouble, probably related to moving Singularity and other services from the old datacenter to its new location. Our operations team is working on it.



you guys are awesome for being there on a saturday! if i could send you cookies i would.
roy oakes
boom boom long time
#17 - 2016-03-19 22:05:42 UTC
any update on when possibly might be up?

https://wiki.eveonline.com/?_ga=1.263942732.1175653019.1457937776

Diomatik
PTUSHNIKI
Hell March.
#18 - 2016-03-19 22:12:58 UTC
не могу зайти в игру из за двухэтапная аутентификация, что делать?



I can not enter the game because of a two-step authentication, what to do?
CCP Habakuk
C C P
C C P Alliance
#19 - 2016-03-19 23:15:50 UTC
Our operations team is working on it and they hope to be able to start Singularity soon again, but I have no real eta.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing

RainReaper
RRN Industries
#20 - 2016-03-19 23:25:22 UTC
CCP Habakuk wrote:
Our operations team is working on it and they hope to be able to start Singularity soon again, but I have no real eta.


HOW DARE YOU FORGET THAT tm on that soon?
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