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How Do I Make My Subscription Non-Recurring?
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Belgarian
Science and Trade Institute
Caldari State
#1 - 2016-03-11 09:14:21 UTC
How do I turn off the 'recurring' part of my Eve Online subscription? I was shocked when CCP changed it to that without my consent, and with some of the changes lately I want to decide if I keep playing or not.

I looked through 'Account Management' and while it says I am on a recurring plan, I can't for the life of me see how to turn that part off????
Archibald Thistlewaite III
The Royal Society for the Prevention of Miners
#2 - 2016-03-11 09:22:36 UTC
You just cancel it.

User of 'Bumblefck's Luscious & Luminous Mustachio Wax'
Belgarian
Science and Trade Institute
Caldari State
#3 - 2016-03-11 09:27:16 UTC
Archibald Thistlewaite III wrote:
You just cancel it.


I'm not sure I want to do that yet, but I am paying by 6-months and don't want to be auto-charged. When i started the charge wasn't recurring at some point CCP changed it without telling me. I just want to turn that off.
Archibald Thistlewaite III
The Royal Society for the Prevention of Miners
#4 - 2016-03-11 09:36:35 UTC
You turn it off by cancelling the subscription. You still have the gametime you have purchased, but you will not be charged again when your gametime ends.

In the reason for cancelling you can even put 'to cancel recurring payment' as a reason.

User of 'Bumblefck's Luscious & Luminous Mustachio Wax'
J'Poll
School of Applied Knowledge
Caldari State
#5 - 2016-03-11 09:39:44 UTC  |  Edited by: J'Poll
as Archibald said:

* You paid 6 months (this gives you 6 months worth of game time)
* You cancel the subscription (subscription = you will billed at a recurring rate. A non-recurring subscription doesn't exist, if it is a one time thing it's called a payment).

This means that in 6 months your account goes inactive and you will be reminded through a mail, at which point you can sub again for the next payment or not.


It's not that hard.

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Eternus8lux8lucis
Guardians of the Gate
RAZOR Alliance
#6 - 2016-03-11 10:08:03 UTC
Its always surprised me in some ways that CCP hasnt made it quite clear that cancelling your sub doesnt actual mean that you are cut off immediately when you do like most other things you cancel in life but that you keep the remaining paid for game time. Even a disclaimer would suffice.

But alas I guess it is a scare tactic imo to get people to not touch it in fear that theyll lose what they just paid for.Ugh

Have you heard anything I've said?

You said it's all circling the drain, the whole universe. Right?

That's right.

Had to end sometime.
Tau Cabalander
Retirement Retreat
Working Stiffs
#7 - 2016-03-11 10:51:29 UTC  |  Edited by: Tau Cabalander
Archibald Thistlewaite III wrote:
You turn it off by cancelling the subscription. You still have the gametime you have purchased, but you will not be charged again when your gametime ends.

In the reason for cancelling you can even put 'to cancel recurring payment' as a reason.

^^ What he wrote.

I also cancelled my subscription when I changed credit cards. The new card doesn't take effect until you buy another subscription, which is annoying.

All game-time purchased is cumulative.
Helios Anduath
The Scope
Gallente Federation
#8 - 2016-03-11 11:23:30 UTC
For future payments, at least at the moment in the UK, selecting Amazon from the Other Payment methods bit doesn't support recuring payments so this is how I have been doing it for accounts I don't want to auto renew.
Ni Neith
Hedion University
Amarr Empire
#9 - 2016-03-11 11:52:33 UTC
Belgarian wrote:
Archibald Thistlewaite III wrote:
You just cancel it.


I'm not sure I want to do that yet, but I am paying by 6-months and don't want to be auto-charged. When i started the charge wasn't recurring at some point CCP changed it without telling me. I just want to turn that off.

Go to your account managment. Go to game time--> cancel subscription.
Pandora Bokks
Pangalactic Frontline Supply Agency
#10 - 2016-03-11 15:45:46 UTC
OP, as you might not trust the answers - I confirm they are true. Canceling your sub does not result in losing paid game time.

Proof
Memphis Baas
#11 - 2016-03-11 15:54:05 UTC  |  Edited by: Memphis Baas
Cancel Subscription means you still get to play for 6 months (or whatever they charged you for last time) but they won't charge you again.

In addition, you can add gametime via PLEX, or even activate a 3-month subscription and cancel it right after, and you'll be able to play for 6 months + 1 month, or 6 months + 3 months, respectively. The moment they charge you and you pay money, they add the time to your account, and it just adds up and pushes back the date when you need to pay again.

The only way to lose login access during the 6 month period that you've already paid for, is to do something illegal and be banned.
Arsine Mayhem
Doomheim
#12 - 2016-03-15 23:29:43 UTC
Eternus8lux8lucis wrote:
Its always surprised me in some ways that CCP hasnt made it quite clear that cancelling your sub doesnt actual mean that you are cut off immediately when you do like most other things you cancel in life but that you keep the remaining paid for game time.


Same with most games.

I sub for a month, and at the same time cancel it so I don't forget to later.
Khergit Deserters
Crom's Angels
#13 - 2016-03-16 00:41:15 UTC
Sorry, didn't read every reply, but you can just submit a petition or ticket or whatever it's called. The GM turned off my recurring subscription for me within 24 hours I think. He said there's a way to do it in Account Management, but I haven't checked. I suspect account issues get Priority 1 handling.