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Jetcans keep disappearing. Inventory window auto-closes
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Thord Makanen
Science and Trade Institute
Caldari State
#1 - 2016-03-04 01:28:20 UTC
This happened to me for the second time today. And since support no longer replies to tickets, I will just share this bug. Here is what happens:

Jettison the can, name it, bookmark it's location, have it about half full and in 3-5 minutes the can disappears and the inventory window where I have my hold and can opened disappears too.

Losing a ship to a bug/disconnect would not **** me that much, but wasting my time, filling up a damn can, which then disappears into thin air is just outrageous.

Why am I supposed to pay for this game anyway?
Paranoid Loyd
#2 - 2016-03-04 01:31:56 UTC
Are you leaving grid? It is possible someone is stealing your can....

"There is only one authority in this game, and that my friend is violence. The supreme authority upon which all other authority is derived." ISD Max Trix

Fix the Prospect!
Neuntausend
Republic Military School
Minmatar Republic
#3 - 2016-03-04 01:32:53 UTC
Would you be willing to part with the stuff you didn't have in that can before you stop paying?
Thord Makanen
Science and Trade Institute
Caldari State
#4 - 2016-03-04 01:39:42 UTC

Paranoid Loyd wrote:
Are you leaving grid? It is possible someone is stealing your can....

Nope. Watching it closely, mining with corp.
Paranoid Loyd
#5 - 2016-03-04 01:40:45 UTC
Thord Makanen wrote:
mining with corp.
mhmmm..... there is a thief among you.

"There is only one authority in this game, and that my friend is violence. The supreme authority upon which all other authority is derived." ISD Max Trix

Fix the Prospect!
Iria Ahrens
Space Perverts and Forum Pirates
#6 - 2016-03-04 01:48:55 UTC  |  Edited by: Iria Ahrens
If the can is empty your inventory window will close, that is not a bug.

Also, they will get to your ticket, but this sounds low priority, and they will have to check the logs, so it might take a few days.


Are you new to corp mining? Chances are there is a dedicated hauler stopping in and grabbing the ore, although they should be trained to leave one stack so the can doesn't evaporate. That is most likely what is happening. Overenthusiastic hauler, I did it when I first started hauling for the corp, they kindly asked me to stop.

My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.
Tau Cabalander
Retirement Retreat
Working Stiffs
#7 - 2016-03-04 01:54:00 UTC
Thord Makanen wrote:
Jettison the can, name it, bookmark it's location, have it about half full and in 3-5 minutes the can disappears and the inventory window where I have my hold and can opened disappears too.

Was it Veldspar? Were you mining in Amarr? Did you notice a Revelation in the belt with you?
Helios Anduath
The Scope
Gallente Federation
#8 - 2016-03-04 01:58:05 UTC
Thord Makanen wrote:
This happened to me for the second time today. And since support no longer replies to tickets, I will just share this bug.


Have you submitted an actual bug report from the Help (F12) menu ingame rather than a support ticket? A support ticket may get you reimbursed but probably won't get the problem fixed as the devs don't see them and they don't have all the logging that a bug report from the help menu has.
Yourmoney Mywallet
Doomheim
#9 - 2016-03-04 02:05:37 UTC
Thord Makanen wrote:

Paranoid Loyd wrote:
Are you leaving grid? It is possible someone is stealing your can....

Nope. Watching it closely, mining with corp.

/me jots down, ever so casually, "Fabritech Engineering." Whistles rather innocently...
Thord Makanen
Science and Trade Institute
Caldari State
#10 - 2016-03-04 02:06:51 UTC  |  Edited by: Thord Makanen
Tau Cabalander wrote:
Thord Makanen wrote:
Jettison the can, name it, bookmark it's location, have it about half full and in 3-5 minutes the can disappears and the inventory window where I have my hold and can opened disappears too.

Was it Veldspar? Were you mining in Amarr? Did you notice a Revelation in the belt with you?


Mercoxit in null, with ppl I trust and the closest frigate/exhumer was 30 km away. Also, no MTUs. I tried to rule out all in-game factors that might result in closing my inventory (twice) and making my can disappear.

Why would the inventory close, if I was filling up, not emptying the can?
Paranoid Loyd
#11 - 2016-03-04 02:30:33 UTC
The inventory closes if the focus is on a can that is no longer there.

So you trust people you have been with for less the a 1/4 year, that is not smart. Especially since it looks like they are stealing from you....

"There is only one authority in this game, and that my friend is violence. The supreme authority upon which all other authority is derived." ISD Max Trix

Fix the Prospect!
Ima Wreckyou
The Conference Elite
The Conference
#12 - 2016-03-04 05:57:40 UTC
Best thing you can do is probably to fit a scram and kill that hauler who is stealing from you

Evil RatKid
Akirei Scytale
Okami Syndicate
#13 - 2016-03-04 07:01:23 UTC
Reminds me of the time I found a guy repeatedly ejecting from a frigate at a safe, warping to a POS, doing ****, and warping back.

I kept renaming his ship and offlining modules. It was amusing.
Cecil Montague
PCG Enterprises
#14 - 2016-03-04 07:33:54 UTC
Mercoxit has clouds that do AoE damage don't they? Could be this is popping your cans.

"There is no such thing as an effective segment of Totality" - Bruce Lee: The only man with a Chuck Norris killmail.
Thord Makanen
Science and Trade Institute
Caldari State
#15 - 2016-03-04 13:45:33 UTC
Cecil Montague wrote:
Mercoxit has clouds that do AoE damage don't they? Could be this is popping your cans.

I will retry, having this in mind tomorrow. Thank you for the suggestion!
Tau Cabalander
Retirement Retreat
Working Stiffs
#16 - 2016-03-04 18:28:26 UTC  |  Edited by: Tau Cabalander
Thord Makanen wrote:
Cecil Montague wrote:
Mercoxit has clouds that do AoE damage don't they? Could be this is popping your cans.

I will retry, having this in mind tomorrow. Thank you for the suggestion!

If you are getting hit by the gas cloud, you are WAY WAY WAY WAY too close to the asteroid.

I think it has a max 5 km range. Your mining lasers are double or triple that. At about 7.5 km you should be okay.

Last time I looked, Mercoxit was about as valuable as Pyerite. Keep in mind you have to normalize its price by multiplying that by 0.546 because you can't harvest Mercoxit at the same yield as the other ores.
Thord Makanen
Science and Trade Institute
Caldari State
#17 - 2016-03-04 18:41:58 UTC
Tau Cabalander wrote:
Thord Makanen wrote:
Cecil Montague wrote:
Mercoxit has clouds that do AoE damage don't they? Could be this is popping your cans.

I will retry, having this in mind tomorrow. Thank you for the suggestion!

If you are getting hit by the gas cloud, you are WAY WAY WAY WAY too close to the asteroid.

I think it has a max 5 km range. Your mining lasers are double or triple that. At about 7.5 km you should be okay.

Last time I looked, Mercoxit was about as valuable as Pyerite. Keep in mind you have to normalize its price by multiplying that by 0.546 because you can't harvest Mercoxit at the same yield as the other ores.

Yep, did the maths. Just wanted to mine a bit of this ore. Bistot FTW :)