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EVE New Citizens Q&A

 
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Combining trial account with paid account?
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Kelly H'feeveh
Imperial Academy
Amarr Empire
#1 - 2016-02-21 02:43:18 UTC
Hello, I just recently started this new character on a new account because I wanted to play Eve again but I suddenly remembered my old Email login. So now I have the new account on trial and the old one that has an expiered subscription.

* Is it possible to combine a trial account with a subscription-ended account?
* If the above where to be done what will happen? Will I lose the trial and be requiered to play? Or is it I need to pay for one but can still play the trial character?
Neuntausend
Republic Military School
Minmatar Republic
#2 - 2016-02-21 03:00:08 UTC  |  Edited by: Neuntausend
You cannot "merge" the accounts. You can enter the same e-mail address in both, so they will count as "connected" or something. That doesn't really do anything, though. You'll still have two separate logins and will need to pay for two accounts after the trial has run out. You can also transfer the character from one account to the other, which costs two PLEX - for a trial character that's probably not worth it.

If you don't intend to play with two accounts right away, I recommend to just pick one and let the other one run out.
Memphis Baas
#3 - 2016-02-21 04:01:23 UTC
You can't combine.

You should activate and pay subscription for whichever account has the characters with the most skillpoints, or the characters that you want to play. Moving characters between accounts is possible, but costs money.
Hibbe
Doomheim
#4 - 2016-02-22 14:55:29 UTC
Kelly H'feeveh wrote:
Hello, I just recently started this new character on a new account because I wanted to play Eve again but I suddenly remembered my old Email login. So now I have the new account on trial and the old one that has an expiered subscription.

* Is it possible to combine a trial account with a subscription-ended account?
* If the above where to be done what will happen? Will I lose the trial and be requiered to play? Or is it I need to pay for one but can still play the trial character?


I sugest you sub your old account.. sooner or later you'll want an alt account anyway.

You could transfer character to old account. cost is about 1 plex. but both acounts have to be active.
I personaly think 2 accounts is is better than 1 account with 2 characters.. but thats me..
Bemo
Narcosis.
#5 - 2016-03-03 15:26:43 UTC
If you just want to move one char from an inactive account to the active subbed one you can send a petition and ask for a few free days to make the move. I did that a while back. Got 5 days to move a character. Just make sure you actually transfer a character and don't abuse it or they will never do it again.
Tau Cabalander
Retirement Retreat
Working Stiffs
#6 - 2016-03-03 23:07:55 UTC
File a billing petition.

I'd bet CCP will move the paid amount to whichever account you want.