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Update to the EVE Launcher (beta)

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CCP Snorlax
C C P
C C P Alliance
#201 - 2015-12-10 09:32:45 UTC
Tarsas Phage wrote:
Launcher version 990283 on Windows 10 Pro

Two errant behaviors:

1) Immediately upon startup, the launcher will enter into a "Not responding" state and the user is prompted by Windows to kill it. evelauncher.exe nor its child processes consume any CPU during this time according to Task Manager. The mouse cursor is a spinning ring of death when moved over the UI.

and on the rare occasion that it doesn't do that:

2) The UI will be sluggish. Mousing over the UI elements which highlight themselves becomes a laggy afair. If I watch evelauncher.exe in Task Manager while I scrub my mouse over the face of the Launcher window, regardless of the location of the mouse cursor, the process consumes up to 20% CPU until I stop scubbing my mouse. Actually trying to launch a client fails to happen.

However, the right-click context menu for the task tray icon reacts speedily.

One minor issue:

1) The network test function where it pings client.eveonline.com will fail in all cases as ICMP appears to be blocked for that address.

Does this also happen in the release version (https://binaries.eveonline.com/EveLauncher-988834.exe) or is it new to this dev version?

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Tarsas Phage
Sniggerdly
#202 - 2015-12-10 09:36:57 UTC
CCP Snorlax wrote:
Tarsas Phage wrote:
Launcher version 990283 on Windows 10 Pro

Two errant behaviors:

1) Immediately upon startup, the launcher will enter into a "Not responding" state and the user is prompted by Windows to kill it. evelauncher.exe nor its child processes consume any CPU during this time according to Task Manager. The mouse cursor is a spinning ring of death when moved over the UI.

and on the rare occasion that it doesn't do that:

2) The UI will be sluggish. Mousing over the UI elements which highlight themselves becomes a laggy afair. If I watch evelauncher.exe in Task Manager while I scrub my mouse over the face of the Launcher window, regardless of the location of the mouse cursor, the process consumes up to 20% CPU until I stop scubbing my mouse. Actually trying to launch a client fails to happen.

However, the right-click context menu for the task tray icon reacts speedily.

One minor issue:

1) The network test function where it pings client.eveonline.com will fail in all cases as ICMP appears to be blocked for that address.

Does this also happen in the release version (https://binaries.eveonline.com/EveLauncher-988834.exe) or is it new to this dev version?


This happened in the release version as well. I switched to the dev version to see if there was any difference, but there was not.
CCP Snorlax
C C P
C C P Alliance
#203 - 2015-12-10 10:14:54 UTC
Tarsas Phage wrote:
CCP Snorlax wrote:
Tarsas Phage wrote:
Launcher version 990283 on Windows 10 Pro

Two errant behaviors:

1) Immediately upon startup, the launcher will enter into a "Not responding" state and the user is prompted by Windows to kill it. evelauncher.exe nor its child processes consume any CPU during this time according to Task Manager. The mouse cursor is a spinning ring of death when moved over the UI.

and on the rare occasion that it doesn't do that:

2) The UI will be sluggish. Mousing over the UI elements which highlight themselves becomes a laggy afair. If I watch evelauncher.exe in Task Manager while I scrub my mouse over the face of the Launcher window, regardless of the location of the mouse cursor, the process consumes up to 20% CPU until I stop scubbing my mouse. Actually trying to launch a client fails to happen.

However, the right-click context menu for the task tray icon reacts speedily.

One minor issue:

1) The network test function where it pings client.eveonline.com will fail in all cases as ICMP appears to be blocked for that address.

Does this also happen in the release version (https://binaries.eveonline.com/EveLauncher-988834.exe) or is it new to this dev version?


This happened in the release version as well. I switched to the dev version to see if there was any difference, but there was not.

Can you send me the logs from the launcher? They're in %LOCALAPPDATA%\CCP\EVE\Launcher - file a bug report and attach them.

Do you have Norton or something like that?

Do you have ownership of the folder you installed the launcher in? And the shared cache folder?

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
T''pol
United Caldari Navy
United Caldari Space Command.
#204 - 2015-12-10 20:16:07 UTC
You went Qt way, that is awesome!
But here is my input on new Launcher:
1) Actions in SystemTrayIcon context menu spawn new Dialogs every time triggered. Result is ... well it's not cool)
Same actions run from dropdown menu (next to minimize and close btns) results in dialogs being modal (which is cool).
2) Network diagnostics dialog troubles displaying locale-aware text , in my case Cyrillic. But i guess someone already mentioned C866 earlier

Usage of cromium webengine is showing - 240 mb of RAM used for QtWebengineprocess + another 50mb for launcher itself... Btw why run webengine in separated process?
Dutchman Flaying
Orange Leeuw Corporation
#205 - 2015-12-10 21:36:44 UTC
Dear CCP,

I like to see the LATEST NEWS at the new launcher (for now BETA) too. Because it's good to stay have the latest news about EVE...So plz get to them at the new laucher too...

What you have at the above right is not the latest news...i dont like it...Cry

Cheers
Dutchman
Kal'Han
Kador Trade Company
#206 - 2015-12-10 23:14:13 UTC
T''pol wrote:
You went Qt way, that is awesome!
-snip-
Usage of cromium webengine is showing - 240 mb of RAM used for QtWebengineprocess + another 50mb for launcher itself... Btw why run webengine in separated process?


"qt way" is not awesome : because "Usage of cromium webengine is showing - 240 mb of RAM used for QtWebengineprocess + another 50mb for launcher itself... Btw why run webengine in separated process?"

QT is the easy way to get a browser web app on PC and MAC at the same time without having 2 devs team
QT is now chrome based which is not what I would call the "best" way to present something especially when you have interference between your chrome personnal settings and the launcher behavior. isolation ffs.

and excuse me but a glorified "light" browser consuming 300MB of active ram, (not counting commited set and virtual) is what a Firefox with 9 tabs of random browsing is consuming right now on a box where I post (or 1 Firefox with a flash plugin lol).
I don't care about RAM (I got enough) but the launcher is about 40% of 1 client. or 3 times old launcher... ah well, I guess the minimum HW requirements will change again

so I really don't share your "awesome feeling".
I *DO* like the effort and functionalities, all the work being done is amazing (lots of functionalities, devs listening to what community want, nothing to say there)
I do appreciate the "future" programming feeling that everyone is going to for the last few years where coders don't have to focus on mastering photoshop. and designer do their job, coders do their jobs.
I just have a philosophical problem with QT, and chrome on a general basis.

and that is in now constructive at all, I know. there is no alternative to qt for this, and I am absolutely not asking a change about that, I guess I got ticked off by "awesome"
MechaJeb Kerman
MechaJeb Kerman's Thrasher Fund
Novus Ordo.
#207 - 2015-12-11 11:14:28 UTC
Tried it today, not sure where the problem is, but might be some incompatibility with older hardware or something.

On launch it freezes up the PC, screen starts flashing from sort of black with cursor visible
to completely black as if screen was turned off
to whatever this is http://i.imgur.com/MyElzzF.png
sometimes to white

then BSOD's with 'Attempt to restart the display driver and recover from timeout failed'
0x116, atikmpag.sys

Card is Asus Radeon HD7770, Windows 7.

I'll crudely Photoshop an image of Helen Thomas onto a picture of your choosing for 30m. PM me.
Kal'Han
Kador Trade Company
#208 - 2015-12-11 21:59:45 UTC
MechaJeb Kerman wrote:
then BSOD's with 'Attempt to restart the display driver and recover from timeout failed'
0x116, atikmpag.sys

Card is Asus Radeon HD7770, Windows 7.


ok so the ati problems ppl are reporting for game graphic issue is now causing issue...meh

do you have chrome installed on your computer ?
if so, can you go ahead and try to disable hardware acceleration? ( link to a HowTo )

I see Firefox, maybe chrome is installed? no idea if it is relevant but some issues were once reported of chrome settings interfering with launcher

also what is your graphic driver version? latest crimson or some older one?
Jack Tronic
borkedLabs
#209 - 2015-12-13 05:43:15 UTC  |  Edited by: Jack Tronic
Kal'Han wrote:
T''pol wrote:
You went Qt way, that is awesome!
-snip-
Usage of cromium webengine is showing - 240 mb of RAM used for QtWebengineprocess + another 50mb for launcher itself... Btw why run webengine in separated process?


"qt way" is not awesome : because "Usage of cromium webengine is showing - 240 mb of RAM used for QtWebengineprocess + another 50mb for launcher itself... Btw why run webengine in separated process?"

QT is the easy way to get a browser web app on PC and MAC at the same time without having 2 devs team
QT is now chrome based which is not what I would call the "best" way to present something especially when you have interference between your chrome personnal settings and the launcher behavior. isolation ffs.

and excuse me but a glorified "light" browser consuming 300MB of active ram, (not counting commited set and virtual) is what a Firefox with 9 tabs of random browsing is consuming right now on a box where I post (or 1 Firefox with a flash plugin lol).
I don't care about RAM (I got enough) but the launcher is about 40% of 1 client. or 3 times old launcher... ah well, I guess the minimum HW requirements will change again

so I really don't share your "awesome feeling".
I *DO* like the effort and functionalities, all the work being done is amazing (lots of functionalities, devs listening to what community want, nothing to say there)
I do appreciate the "future" programming feeling that everyone is going to for the last few years where coders don't have to focus on mastering photoshop. and designer do their job, coders do their jobs.
I just have a philosophical problem with QT, and chrome on a general basis.

and that is in now constructive at all, I know. there is no alternative to qt for this, and I am absolutely not asking a change about that, I guess I got ticked off by "awesome"



QT does not use chrome, it uses chromium. Chrome contains chromium. Chromium is not chrome. Embedded Chromium DOES NOT USE YOUR CHROME SETTINGS.



>and excuse me but a glorified "light" browser consuming 300MB of active ram
Only 100mb between the two processes here, and I keep the launcher open for days on end as my computer never turns off.


Quote:

I do appreciate the "future" programming feeling that everyone is going to for the last few years where coders don't have to focus on mastering photoshop. and designer do their job, coders do their jobs.


Yes, the future where the kiddies get their sandbox and the real men get to do the real systems programming quietly ))))
Aimie Xadi
TerraTroopers
Get Off My Lawn
#210 - 2015-12-13 10:54:14 UTC
Good idea would be if launcher would download updates after downtime so you don't have to reset it.
CCP Snorlax
C C P
C C P Alliance
#211 - 2015-12-13 12:17:00 UTC
Aimie Xadi wrote:
Good idea would be if launcher would download updates after downtime so you don't have to reset it.

It checks for updates every 15 minutes. You can also refresh manually from the drop down menu.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Aimie Xadi
TerraTroopers
Get Off My Lawn
#212 - 2015-12-14 14:45:59 UTC
CCP Snorlax wrote:
Aimie Xadi wrote:
Good idea would be if launcher would download updates after downtime so you don't have to reset it.

It checks for updates every 15 minutes. You can also refresh manually from the drop down menu.


Oh, well i didn't even realized it was there :) So maybe it would be better, it it would be a bit more conspicuous
ArmEagle Kusoni
Knights of Nii
The 20 Minuters
#213 - 2015-12-14 23:22:39 UTC
CCP Snorlax wrote:
Andrew Xadi wrote:
Launcher should be monitoring network status, becouse if you're not connected to the internet and you launch it and then connect, it won't check for version info so you have to reboot it

Good point, I've meaning to look into this. I actually get this on my laptop at home sometimes, if the launcher tries to refresh after coming back from sleeping before the WiFi connects.


Probably related, as I had mentioned in a separate thread first: https://forums.eveonline.com/default.aspx?g=posts&m=6214860#post6214860

Though Andrew doesn't mention a dialog popping up;

Quote:
With a recent update to the launcher, everytime after I wake up my PC from hibernation, the launcher pops up a "Diagnose network problems" dialog ("An error was encountered while downloading (see log for details). Do you want to run network diagnostics?".

Please make the launcher a bit smarter and not shove this dialog to the top after waking up my pc.
Richecko
University of Caille
Gallente Federation
#214 - 2015-12-15 00:42:49 UTC
I got a new laptop, and the default and preferred screen resolution is 3200x1800.

The installer window does not size the same way as on my other lower resolution machines. I had used the launcher installer before so I knew what to do, but a new player with this resolution might have problems operating the installer.
http://i64.tinypic.com/2afbnso.jpg

When installed the text is so small the launcher is hard to operate. Could the new launcher be enhanced with a setting that automatically or manually via a setting makes everything 2x or 3x bigger on 3200x1800 displays?

Here's what it looks like now:

http://i68.tinypic.com/8wm8mw.jpg

Other web applications like the forums, and Microsoft apps like control panels automatically scale enough that you can read the text.

Thanks
Henry Noir
Rapid Unscheduled Disassembly
#215 - 2015-12-15 08:31:22 UTC
My launcher is in endless install loop to install version 988834
after it seems to finish withoug any complaints, it will start installing it again immediately.
If I click cancle, then it will start this loop again in 15 minutes
CCP Snorlax
C C P
C C P Alliance
#216 - 2015-12-15 14:39:27 UTC
Henry Noir wrote:
My launcher is in endless install loop to install version 988834
after it seems to finish withoug any complaints, it will start installing it again immediately.
If I click cancle, then it will start this loop again in 15 minutes

Try running as administrator - there might be some permission issues.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Mintoko
Taedium In Perpetuam
#217 - 2015-12-15 15:22:43 UTC
Henry Noir wrote:
My launcher is in endless install loop to install version 988834
after it seems to finish withoug any complaints, it will start installing it again immediately.
If I click cancle, then it will start this loop again in 15 minutes


I've seen that happen 2-3 times during development. It's usually corrected by manually installing the new version. But, 988834 seems to be greatly behind the current release version of 991682.

You can directly download the launcher here:
Version 988834: https://binaries.eveonline.com/EveLauncher-988834.exe
Version 991682: https://binaries.eveonline.com/EveLauncher-991682.exe

or...You can get the launcher to download the latest development version 991958. It's working fine.
Henry Noir
Rapid Unscheduled Disassembly
#218 - 2015-12-16 07:38:22 UTC  |  Edited by: Henry Noir
Mintoko wrote:
But, 988834 seems to be greatly behind the current release version of 991682.


I was away from eve for 8 days, which might be too much for eve to handle.

As I manually installed version 991958 in first run it automatically updated itself successfully to verion 991682, which is backwards?
But at least it seems to run fine now!

But 991682 version still does not detect after launcher restart if there are eve client processes already running.
Mintoko
Taedium In Perpetuam
#219 - 2015-12-16 07:49:38 UTC  |  Edited by: Mintoko
Henry Noir wrote:
As I manually installed version 991958 in first run it automatically updated itself successfully to verion 991682, which is backwards?


That's because you have it set to Release/Beta instead of Development. At the moment, the development version is 992053.
Kal'Han
Kador Trade Company
#220 - 2015-12-16 08:47:57 UTC
and you shouldn't be using "dev" version (ever !!)

it is stated as highly experimental Twisted and should only be used if asked by the devs. so 991682 is fine.