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Connection Failed Incompatible (Build)

First post
Author
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Tatsuharu
Aliastra
Gallente Federation
#1 - 2015-10-21 12:45:18 UTC
I tried to log into test server and i keep getting the error Connection Failed Incompatible (Build) It was working last night and Ive run repair utility and logged off and tried to restart the launcher.
Debra L
CORPSE COLLECTORS LTD
Corpse Collectors Group
#2 - 2015-10-21 12:46:03 UTC
Tatsuharu wrote:
I tried to log into test server and i keep getting the error Connection Failed Incompatible (Build) It was working last night and Ive run repair utility and logged off and tried to restart the launcher.



yep same
Brent Anders
Project Pendragon
#3 - 2015-10-21 12:50:15 UTC
Same here, already tried repair tool and clear cache.
Diana Nayli
T.R.I.A.D
Ushra'Khan
#4 - 2015-10-21 12:56:28 UTC
Same problem here
Fibro Optic
BlackWatch Security Group
Northern Coalition.
#5 - 2015-10-21 13:05:41 UTC
Yup, I am getting the same thing too.

It was working fine all last night as i was taking part in the Mass Test, and now when i go to log on, I get the
Incompatible (Release) Error.

I have searched around for any way to fix this, and even came accross The following post https://ccpcommunity.zendesk.com/hc/en-us/articles/202224331--Incompatible-Version-or-Incompatible-Protocol-error-message

I have Tried Everything, However I cannot seem to get it to work at all :(
Please can someone out there come up with a solution ?
Has anyone managed to fix this problem after having it ?
Jimy F
Strategic Isks Investments Corporation
#6 - 2015-10-21 13:09:05 UTC
same here

try clear cache
made new copy of sisi client
run reapair tool

have this from rapair log file;

Traceback (most recent call last):
File "repairTool\progressPanel.pyo", line 379, in OnTaskFinish
OverflowError: mktime argument out of range

but still not work
Fibro Optic
BlackWatch Security Group
Northern Coalition.
#7 - 2015-10-21 13:22:33 UTC
OK I Got It Working Now !!
I will Try to explain step by step what i did to get it working .....

1. in the advanced tab of the launcher, i Cleared Cached Usernames, and then i closed the launcher
2. I started the launcher and went back to Advanced tab again
3. Clicked on Clear All cached Data and when asked to restart launcher click on ok
4. Launcher should then restart, and Patch after it has Started back up
5. Log in to your account and enjoy.

This worked for me, so hope it works for you guys !

GOOD LUCK !
Tatsuharu
Aliastra
Gallente Federation
#8 - 2015-10-21 13:25:59 UTC
It works now
CCP Habakuk
C C P
C C P Alliance
#9 - 2015-10-21 14:05:13 UTC
So yeah, someone made a mistake and deployed a wrong version for the Singularity client. This should be fixed.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing