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Suggestion for a new Report Bot tool
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Sizeof Void
Ninja Suicide Squadron
#1 - 2015-09-22 05:30:13 UTC
The current Report Bot tool is woefully inadequate. There is no way to provide additional information to CCP, even as to the type of bot being reported (market bot, mining bot, mission running bot, etc), and there is no way to follow up with CCP to determine if any action will be taken.

I'd like to suggest that CCP provide a new Report Bot tool, with the following features:

1) A way to specify the type of bot being reported

2) A way to provide CCP with more detailed evidence that a bot is being used

3) A way for CCP to acknowledge that the reported bot is being investigated

4) A way for CCP to report that it was or was not actually a bot

Also, I would particularly suggest the following feature:

5) When a player uses the Report Bot tool, a notification should automatically be sent to the suspect player that essentially says "someone has reported you as a possible bot". If the suspect player *is* using a bot, then this should be treated as the first warning for the player to cease and desist using the bot, before he/she is actually investigated by CCP. If the bot is still active when CCP gets around to investigating, then the player obvioiusly chose to ignore the notification warning and should get hit with the banhammer. If the suspect player is *not* a bot, then he/she can simply ignore the notification, since there won't be anything for CCP to find during an investigation (ie. nothing to fear if you are innocent).

Yes, this feature gives bot users an advanced warning to quit using the bot before they get investigated - but banning players isn't really the goal here; the goal is just to get them to stop using bots. And, if someone frequently gets reported as a bot, then CCP can choose to disable the notification feature, and quietly follow up on the suspect.
Shallanna Yassavi
qwertz corp
#2 - 2015-09-22 06:33:11 UTC
What's to stop a botter from reporting an alt to see if CCP can detect it?

A signature :o
Iain Cariaba
#3 - 2015-09-22 07:07:28 UTC
If you need to get that specific, OP, press f12 and file your bot report that way.
Rawketsled
Generic Corp Name
#4 - 2015-09-22 11:20:11 UTC
Sizeof Void wrote:
5) When a player uses the Report Bot tool, a notification should automatically be sent to the suspect player that essentially says "someone has reported you as a possible bot". If the suspect player *is* using a bot, then this should be treated as the first warning for the player to cease and desist using the bot, before he/she is actually investigated by CCP. If the bot is still active when CCP gets around to investigating, then the player obvioiusly chose to ignore the notification warning and should get hit with the banhammer. If the suspect player is *not* a bot, then he/she can simply ignore the notification, since there won't be anything for CCP to find during an investigation (ie. nothing to fear if you are innocent).

My ironically new favourite passtime will be writing a bot that reports everyone as bots so that they all get annoying notifications.

afkalt
Republic Military School
Minmatar Republic
#5 - 2015-09-22 11:26:41 UTC
Bots are best dealt with via gunboat diplomacy.
Donnachadh
United Allegiance of Undesirables
#6 - 2015-09-22 13:32:06 UTC
afkalt wrote:
Bots are best dealt with via gunboat diplomacy.

This is all you need to handle bots ^^
If bots bother you so much then I suggest you form an in game anti bot patrol and set about destroying everything you think is a bot.
Otherwise there are more than sufficient ways to report bots so nothing new is required.

As far as CCP reporting back to you about botting they rarely give feedback to those who report more serious violations of the rules so what makes you a special case?

-1