These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
123Next page
 

The authentication token provided by the launcher is of an invalid...
Author
Previous Topic Next Topic
Sentient Blade
Crisis Atmosphere
Coalition of the Unfortunate
#1 - 2015-08-12 12:04:44 UTC  |  Edited by: Sentient Blade
Started receiving the following error while trying to log in clients:

"The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support."

Already successfully logged in 2 clients, the rest are refusing to load.

Anyone else experiencing the same?

Update:
Have checked the command lines and the tokens appear to be being passed correctly.
Brock Khan
Farmers Union Iced Coffee
Pandemic Horde
#2 - 2015-08-12 12:07:13 UTC
Main account is non steam, has same issue as alt account which is via steam. Getting same error as you on both post downtime.
Sydion Lyssa
Spaced Trolls
#3 - 2015-08-12 12:12:54 UTC
Same here, none of my 5 account work, always the same error message "The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support"

But i used to play on one unique game file, so maybe it's logical that none of my char log if the first fail the auth?
Fozzy Dorsai
Friendly but Irritating
#4 - 2015-08-12 12:13:37 UTC
I have the same problem. I had logged in just fine after dt into two of my alts but this happened when I attempted the third.
I then went to run repair.exe. Got a message there was a new version available. I told it to go ahead and install that. Now I have NO repair.exe file (I do have repair.exe_cdxorw, whatever that is). How do I go about reinstalling the repair file. I haven't a clue even where to look for it.
Brock Khan
Farmers Union Iced Coffee
Pandemic Horde
#5 - 2015-08-12 12:15:26 UTC
Fozzy Dorsai wrote:
I have the same problem. I had logged in just fine after dt into two of my alts but this happened when I attempted the third.
I then went to run repair.exe. Got a message there was a new version available. I told it to go ahead and install that. Now I have NO repair.exe file (I do have repair.exe_cdxorw, whatever that is). How do I go about reinstalling the repair file. I haven't a clue even where to look for it.


^also this.
DWEnvision
Imperial Shipment
Amarr Empire
#6 - 2015-08-12 12:17:36 UTC
Had the same issue with my client after DT today. I ran the eve repair tool and now I can log in just fine.
Enaz Selpats
Dragon's Den inc
#7 - 2015-08-12 12:18:41 UTC
Same "Authentication Token" issue ....... sigh
Sydion Lyssa
Spaced Trolls
#8 - 2015-08-12 12:18:56 UTC
DWEnvision wrote:
Had the same issue with my client after DT today. I ran the eve repair tool and now I can log in just fine.


Just finished to run the repair tool, didn't work, still stuck with the error on all accounts
Dniwe Mahyisti
Royal Amarr Institute
Amarr Empire
#9 - 2015-08-12 12:21:39 UTC
the same problem. just as I can not log in account manager and write a petition.
BIG HUTCHIE
Imperial Shipment
Amarr Empire
#10 - 2015-08-12 12:22:59 UTC
I'm having same problem and the repair.exe keeps failing ;(
embrel
BamBam Inc.
#11 - 2015-08-12 12:23:28 UTC  |  Edited by: embrel
same here. repair tool didn't work.

EDIT: Launching from exefile worked. yay!

EDIT2: now it kicked me again and when I try to relog with the exe-file I get: Proxy not connected to sol servers Well, guess that means the server's down for good now.
Brock Khan
Farmers Union Iced Coffee
Pandemic Horde
#12 - 2015-08-12 12:24:12 UTC
Sydion Lyssa wrote:
DWEnvision wrote:
Had the same issue with my client after DT today. I ran the eve repair tool and now I can log in just fine.


Just finished to run the repair tool, didn't work, still stuck with the error on all accounts


^same, uninstalling and reinstalling did not help issue.
Enaz Selpats
Dragon's Den inc
#13 - 2015-08-12 12:24:17 UTC
Just used the repair tool. It had to update, which it did successfully. Restarted repair tool and it allowed me to log in.
Oxide Ammar
#14 - 2015-08-12 12:24:57 UTC
Same here.

Lady Areola Fappington:  Solo PVP isn't dead!  You just need to make sure you have your booster, remote rep, cyno, and emergency Falcon alts logged in and ready before you do any solo PVPing.
Kalen Pavle
Brutor Tribe
Minmatar Republic
#15 - 2015-08-12 12:24:58 UTC
Same problem. Repair tool didn't fix. Launching from exefile still works though.

Running windows 10 x64.
Lira Herrena
Center for Advanced Studies
Gallente Federation
#16 - 2015-08-12 12:25:36 UTC  |  Edited by: Lira Herrena
This account seems to be working. My other two are not with the stated error.

ETA on fix ?

EDIT : nope - none of my accounts are working - this one is able to login to forums - none able to login to game.

ETA on FIX ???
Rawr Imabear
Perkone
Caldari State
#17 - 2015-08-12 12:26:16 UTC
Same issue on two accounts, cannot log in to Account Management to make a ticket. :(
Abadayos
Zebra Corp
Goonswarm Federation
#18 - 2015-08-12 12:27:07 UTC
I'm also having the same issue. Logged in my first 2 accounts fine, logged in the third and got the error. Stupid me then went off and shut down the other 2 clients and ran repair, which renamed teh repair file to: repair.exe_qxjzpi

now to fix that I just deleted everything after .exe and it worked fine.

Saying that I am still unable to log in on any of my characters now and not just my third.
Sydion Lyssa
Spaced Trolls
#19 - 2015-08-12 12:28:40 UTC
I succesfully log one char, but others still stuck.
I suppose it's more a server side issue? I say that because, as i sayd before, i run all my char on one game directory, so if the issue comes from my files, it should work now for all my char, that is not happening..
Kalen Pavle
Brutor Tribe
Minmatar Republic
#20 - 2015-08-12 12:30:23 UTC
I repeat: Launching from exefile still works fine. Even on my account that wouldn't authenticate from launcher, logged right in.
123Next page