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outline of an idea - 3rd party chain of trust

Author
virm pasuul
Imperial Academy
Amarr Empire
#1 - 2015-08-11 17:51:39 UTC  |  Edited by: virm pasuul
This is the rough outline of an idea.
It's short on specifics and not finely tuned, or polished, but I'm curious about what people think of the idea in principal.

Background.
Trust has value in this game.
Characters like Chirbba and RAW23 provide the trusted third party service that the game mechanics cannot.
The premise being the value of their good reputation is worth more to them than a scam, even a large one. Other factors help too, they can make more money by maintaining this service over a long period than any short term grab and run. Again also they are probably nice people.

Problem.
It's difficult to get into the trusted 3rd party game. Trust has to be earned over a long period of time. Eve is an very hostile environment in terms of trust and loss.
The supply is limited, it's only worth a high level trusted third party's time and effort for large deals. Want a trusted third party for a 1 billion deal? Who's going to do that?

Idea. ( Concept based on the chain of trust of SSL certificates )
Say you fancy a go at the trusted 3rd party game, and are prepared to start small. 1 billion ISK deals for a small fee each time.
You have no trust credibility of your own.
You deposit a sum of 10 billion ISK with a well trusted existing root 3rd party + a fee for their time.
The root 3rd party holds onto this deposit for the entire time you are offering 3rd party services yourself.
You then offer 3rd party services on a much smaller scale to other people.
If you break trust on any agreement for which you are acting as a 3rd party the more trusted root 3rd party up the chain makes it right from the money you have on deposit with them. - It all comes out of your pocket, they already have your money.
If you ever want to leave the 3rd party business yourself, once you have proven you are not holding any assets, and all deals are concluded your deposit is returned. The fee is kept by the root 3rd party.

Lots of minor details would have to be figured out to protect all parties and minimise the effort on behalf of the top level 3rd party.
Each deal start and close would need to be mailed to the root 3rd party to ensure the sum of all your 3rd party holdings did not exceed 50% of your deposit at any one time.

Basically by lodging a deposit with someone who is already trusted you can be trusted yourself up to a portion of your deposit.
Possible downside - the trust people place in you is based not their trust in you, but their trust in a public trusted figure and the size of your deposit. Will people come to trust you over time? I believe possibly yes, someone who kickstarted their own reputation this way could over time generate trust in themselves by their behaviour.

Inevitably it needs to be looked at in depth from a scamming point of view.
Is it possible to make sure customer's of your 3rd party service can't collude to defraud you by claiming against your deposit?
Is it possible to make sure that the 3rd party business can't defraud it's customers?
Any possible solutions need to involve the absolute minimal time and effort on behalf of the root level 3rd party.

Any comments on the concept?
Elizabeth Norn
Nornir Research
Nornir Empire
#2 - 2015-08-11 18:37:10 UTC  |  Edited by: Elizabeth Norn
https://forums.eveonline.com/default.aspx?g=posts&m=5500953#post5500953

Doing this with strangers would put his name at risk (it wouldn't stop other people scamming) for little benefit. Also imagine all the effort of having to read all the mails from subcontracting third parties, nobody wants that hassle.
Tupac ice
Ascension Mining and Other Activities
#3 - 2015-08-11 19:01:03 UTC
Why do I go to you, and not the overarching third party? I assume you are cheaper.... But then how do you make a profit? I would then assume you a leveraging your third party associates name to become a third party for more than what he is holding in your name,

You have 5bil held with a third party, but are yourself a third party for 10 bil.... You default on both, but there is only 5 bil to pay me and another....

You're spot on that trust is the issue, and you need to start small to get that trust, I suggest you start so small that new or like-aged players as yourself use your service. As they grow, and you grow,,. You will become trusted through the association of their successes and reputation. At some point the little guys will be big...ger guys.

My opinion

Tupac

Who the hell is this Tupac guy.... And what would he know?

  • Anonymous.
virm pasuul
Imperial Academy
Amarr Empire
#4 - 2015-08-11 19:11:54 UTC  |  Edited by: virm pasuul
Thanks for the link Elizabeth.

Tupac
I'm not so much proposing the fine details as giving an example of the general concept, and asking could it be done?
In the example above the deposit would always be much large than all of the deals you could 3rd party combined. E.g. 10 bill deposit and max 5 bills in simultaneous 3rd party deals. The deposit would always more than cover if you ran with it all.

The reason you would come to "me" under this scheme is for small deals that the big boys wouldn't touch because it would be too small. e.g. 1 billion. They have a minimum fee and deal size below which they wouldn't even get out of bed for. This would be a way for a smaller person to start at the bottom, but get the initial trust bit kickstarted, and have it tangibly guaranteed.

"I" would charge a %age of the deal value e.g. 1 or 2% for providing the service.

I'm not thinking of doing it myself, I was just floating it as an idea.
Koniforous
Tauren Transit
#5 - 2015-08-11 19:57:21 UTC
This idea serves to avoid exactly what it does. It serves to help trusted 3rd parties alleviate their work load and requests for smaller requests that wouldn't be worth their time by subcontracting directly to sub 3rd parties, but then it loops the work load right back around to the trusted 3rd party anyways.

Its a great idea! But the specifics are wrong. There should be a site or forum thread hosted by the trusted 3rd party, it should list all sub 3rd parties with a trust deposit held by the trusted 3rd party, and how much that deposit is.

It should go on to explain that subcontracted 3rd party services are not entirely guaranteed, and that fact checking and current debt limits of the sub contractor should be researched prior to any funds being sent.

It should also state that only deals made in public, on that forum thread will be insured, and that to have a deal completed all parties (except the trusted) involved must confirm its completion.

It should also go on to explain that all transactions are to be screenshotted by both parties and that without screenshot proof from either side or API key proof, it never happened.

I think in this way, we could avoid the continuous workload on the trusted, and simply post the rules for all parties once, and update it as necessary.

While this is great idea, it might not be very practical, since it would take years to earn in fees for the sub contractor how much they placed in deposit, since this type of service wouldn't actually earn them any trust. They could never venture out onto their own and use the transactions performed within this service as clean history.

But great idea for those wanting to buy their way into 3rd party services on the earned trust of others.
virm pasuul
Imperial Academy
Amarr Empire
#6 - 2015-08-11 22:26:07 UTC
I think the devil is in the details.
The thread Elizabeth linked where Chiribba commented was quite enlightening. It seems I'm quite late to the table with the idea, it's not new. Chribba's views are interesting and sound.

To work:
The workload on the root 3rd party would need to be absolutely minimal, none would be preferable.
In the event of a default the root 3rd would need to be revoked and the deposit used to cover any damage.

One problem with keeping the workload minimal for the root 3rd would be keeping track of the contracts covered by the deposit and making sure that approval is not given if an attempt is made to cover contracts worth more than ( say ) 50% of the deposit.

You also can't retroactively change that 50%.
For the sake of a hypothetical example I start offering this service.
I deposit 10Bill + fee with a respected 3rd party and declare a maximum 50% contract cover.
This means I can only cover contracts up to 5bill in total.
I cover a 3rd party service for 3 bill.
So far so good
Then someone else comes along and asks me to cover another 3 bill.
Covering this would take me to 6 bill total and my max is supposed to be 5 bill.
I tell the second party I cant cover it and maintain a deposit double my total contracts.
They say not to worry they are happy for me to go up to 6 bill cover against my 10 bill deposit.
If I were to accept this new contract whilst the second client may be happy I've suddenly retroactively changed the terms for the first contract I accepted. My liquidity and totals contracts to deposit ratio has gone lower than I promised. This would be unacceptable.
Preventing this happening is one of the devil details.

Also to start a new hypothetical case.
New 3rd party business starts up, sets up a nice deposit.
Then goes and signs up loads of 3rd party contracts with no regard for deposit to total contract ratio.
Once they have more in contracts than the deposit they just keep the contract goods and forfeit the deposit for a tidy profit.
Deliberate scam from the get go.


The clients need to be able to check the value of the total contracts for any given 3rd party but not by asking the 3rd party. Which comes back to where we started, at trust :)

If someone could solve some of these issues, there's money to be made :)
goodlady Smith
TheCrazy88s
#7 - 2015-08-11 23:00:22 UTC
Actually this sounds simple.
Agree with 3rd party amount
Send 3rd Party Amount
Open forum state amount deposited with 3rd party
3rd party posts to confirm

Maintain log on within post of deposits to 3rd party and collateral taken

I think Darkness already put something 'like' this forward a while ago, and people weren't keen:
https://forums.eveonline.com/default.aspx?g=posts&t=405798

What I don't understand is why the 3rd party would essentially give you their business .....

Please like my posts it makes me feel better about the time I spend on the forums WTS... Smiles

Koniforous
Tauren Transit
#8 - 2015-08-11 23:08:13 UTC
Koniforous wrote:
.....There should be a site or forum thread hosted by the trusted 3rd party, it should list all sub 3rd parties with a trust deposit held by the trusted 3rd party, and how much that deposit is.

It should go on to explain that subcontracted 3rd party services are not entirely guaranteed, and that fact checking and current debt limits of the sub contractor should be researched prior to any funds being sent.

It should also state that only deals made in public, on that forum thread will be insured, and that to have a deal completed all parties (except the trusted) involved must confirm its completion.

It should also go on to explain that all transactions are to be screenshotted by both parties and that without screenshot proof from either side or API key proof, it never happened.

I think in this way, we could avoid the continuous workload on the trusted, and simply post the rules for all parties once, and update it as necessary.....

Minimal workload on trusted 3rd party source... clearly visible and agreed upon terms by subcontractor and client viewable by all future and present parties....fine print that explains only listed public deals are backed... Obvious and easily viewable subcontractor deposit values...no necessary attention needed from the source 3rd party between subcontractor and client deals, since they will all be publicly posted, and visible by all. Anyone could go back through the thread to search previous deals, their value and if they completed to determine if a sub contractor has reached his insurable limit.

The problem I see is in changing forum posts, but another disclaimer could be added that says if at anytime a post shows "edited" the deal is considered to be broken, if the sub edited a post then the client gets some of the subs trust deposit. Other specifics would ha e to be figured out if the client edits posts. ..... I foresee people offering posting history fact checking services within the thread!
Alexi Stokov
State War Academy
Caldari State
#9 - 2015-08-11 23:16:03 UTC
In regards to edited posts, the OP could quote their original post immediately to lock in the original text so that if any changes need to be made you have a reference.
Elizabeth Norn
Nornir Research
Nornir Empire
#10 - 2015-08-11 23:32:25 UTC  |  Edited by: Elizabeth Norn
The biggest problem is that people looking to buy/sell Supercaps already trust others with no or terrible reputation due to their own naivete and you want to give people the ability to claim that another trusted third party is securing their third partying. Scammers will exploit this and offer their services to desperate, lazy or slightly less naive people for transactions above their deposited collateral.

If you were a trusted third party, would you want to be associated with such a sitation and have to pick up the pieces when someone runs away with 20b more ISK than you have of theirs?

Darknesss was talking about something like this, but I assumed he would only be using people he personally trusted as he said he would replace anything lost through his associates.

https://forums.eveonline.com/default.aspx?g=posts&t=405798

There's no short cut solution that's as good as the real thing, but nobody sensible is going to trust newcomers without a lot of history due to the massive number of scams that populate the Sell Orders forum.

How many people, that you don't personally know, are there that would would trust to third party a Titan sale for you? There's 10 offering various third party services in the first five pages at the moment. Imagine how it'd look if they could deposit 20b with Chribba and say 'Guaranteed by Chribba for trades up to 20b'.
Koniforous
Tauren Transit
#11 - 2015-08-11 23:48:48 UTC
I'm approaching this from a business perspective..... The trades aren't guaranteed, they are insured.... An insurance company.

3rd parties could insure all day, and no matter how many failed deals, as long as all fine print was performed, the clients would get their insurance values, and trusted 3rd party sources could keep their rep. The rep in this case would be used to guarantee insurance value and payouts (pending policies).

Its a business plan for a 3rd party backed insurance service, I think maybe it hasn't been thought of as such before?
Koniforous
Tauren Transit
#12 - 2015-08-11 23:54:27 UTC
Instead of saying it wont work, 3rd parties wont give up their rep, blah blah blah..... Lets assume they would, assume its an insurance company idea, and punch holes in it to make it better, like: How could it be scammed
Elizabeth Norn
Nornir Research
Nornir Empire
#13 - 2015-08-12 00:12:48 UTC  |  Edited by: Elizabeth Norn
A character called Legit 3rd Party signs up for this chain of trust, deposits 100b with a participating trusted third party, then edits their thread to display that they are now insured by Trusted Third PartyX who confirm this in the thread, this provides reassurance to people looking to use Legit 3rd Party's service. Legit 3rd Party then waits for two people looking to buy Titans to contact them and attempts to have both of them send the ISK at the same time while skipping the steps to required to prevent a scam by the third party because as a third party insured by Trusted Third PartyX their time is valuable and everything will work out fine since they are insured anyway. If both go through now Trusted Third PartyX has to deal with the fallout. Any dissent can be reported and once deleted dismissed as trolls, because this service is insured so a scam isn't possible.

Sure there would be a vetting process, character investigations and other extra work for Trusted Third PartyX, but the above is still a possibility, one that'd hurt your reputation and possibly wallet.
Koniforous
Tauren Transit
#14 - 2015-08-12 00:18:01 UTC
Elizabeth Norn wrote:
A character called Legit 3rd Party signs up for this chain of trust, deposits 100b with a participating trusted third party, then edits their thread to display that they are now insured by Trusted Third PartyX who confirm this in the thread, this provides reassurance to people looking to use Legit 3rd Party's service. Legit 3rd Party then waits for two people looking to buy Titans to contact them and attempts to have both of them send the ISK at the same time while skipping the steps to required to prevent a scam by the third party because as a third party insured by Trusted Third PartyX their time is valuable and everything will work out fine since they are insured anyway. If both go through now Trusted Third PartyX has to deal with the fallout. Any dissent can be reported and once deleted dismissed as trolls, because this service is insured so a scam isn't possible.

Sure there would be a vetting process, character investigations and other extra work for Trusted Third PartyX, but the above is still a possibility, one that'd hurt your reputation and possibly wallet.

Proper posting procedures, as stated above, were not performed properly. Neither trade is insured. Next!
Mephiztopheleze
Laphroaig Inc.
#15 - 2015-08-12 00:25:16 UTC
If I was Chribba or some other 'trusted' EVE persona, I would run like the wind from having anything to do with such a system.

All it would mean is hassles, headaches and general un-fun'ness for what appears to be almost zero reward for those already trusted by the wider community. Indeed, such a system would have a very real chance of eroding that trust or, they wind up building up those who will eventually undercut them.

Occasional Resident Newbie Correspondent for TMC: http://themittani.com/search/site/mephiztopheleze

This is my Forum Main. My Combat Alt is sambo Inkura

Elizabeth Norn
Nornir Research
Nornir Empire
#16 - 2015-08-12 00:27:03 UTC  |  Edited by: Elizabeth Norn
So Trusted Third PartyX then returns the 100b to the Legit 3rd Party because they no longer want their now-tarnished name associated with them, or do they keep the ISK and say tough luck to all scammed parties? You can add all the clauses you want, but a few of those happening and people won't want to use even Trusted Third PartyX. Third party's entire business revolves around there being no such trust issues and just one can ruin you.

Have you ever heard of F90OEX? (http://evewho.com/pilot/F90OEX) Find out why nobody uses him as a third party today.
Koniforous
Tauren Transit
#17 - 2015-08-12 00:27:45 UTC
Mephiztopheleze wrote:
If I was Chribba or some other 'trusted' EVE persona, I would run like the wind from having anything to do with such a system.

All it would mean is hassles, headaches and general un-fun'ness for what appears to be almost zero reward for those already trusted by the wider community. Indeed, such a system would have a very real chance of eroding that trust or, they wind up building up those who will eventually undercut them.

My sentiments exactly, but I enjoy entertaining hypotheticals.
Elizabeth Norn
Nornir Research
Nornir Empire
#18 - 2015-08-12 00:31:33 UTC
Sabriz Adoudel
Move along there is nothing here
#19 - 2015-08-12 01:04:51 UTC
This does not allow the prospective new third party to build trust at all.

All it does is prove that they can be trusted when it doesn't count - that they have a track record of not defaulting in situations where they have no incentive to default. In short it lets them prove they are rational, not that they are trustworthy.

Trust is earned by not defaulting when there is something to gain from defaulting.

The established third parties offer their services so cheaply that it makes little sense to enter the market for any reason *other* than to scam (much as is the case with empire hauling services).

I support the New Order and CODE. alliance. www.minerbumping.com

virm pasuul
Imperial Academy
Amarr Empire
#20 - 2015-08-12 07:55:48 UTC  |  Edited by: virm pasuul
Seriously - an idea that would require sticking to some as yet undefined set of rules and procedures to make it work and you come up with "what if they don't stick to the rules?" Isn't that true of everything? Pointless.

Anyway I think Sabriz has the best critique of the general concept above.
Because the activity is guaranteed or insured ( yep I like that ) by the deposit, would any trust be earned.
Ironically the better the fine details and procedure was worked out, AND PEOPLE WOULD NEED TO STICK TO THEM ( thank you ), the bigger Sabriz's question gets.

I think it could generate trust over time. Here's my reasoning why.
Using MD loan and bond requests etc... as an example.
There is one "test" that exists currently that isn't really explicitly stated but in my opinion is quite an important test applied to requests for money.
It's the attitude test.
Someone makes a loan request and faces the usual picking apart of their idea to see where it falls short. Sometimes this can be quite harsh.
One of two things then happens, they respond in a friendly manner, act mature and try and address those concerns. Maybe post some information they forgot, or take on board the criticisms and change their application to reflect this feedback.
The other thing that can happen is they get in a huff, react badly, get defensive or aggressive.
Needless to say the second course of action sets off alarm bells, and all the usual investors are put off by this bad behaviour.

If you send any length of time reading the MD forums you will see this factor making a lot of difference in requests. Especially if the amount is small. Behave well and people are much more likely to take a punt.

Demonstrators of good behaviour in a load request:
Realistic request, shows understanding of how the loan request process works.
Good understanding, shows research and effort.
Good attitude, again shows understanding that you are asking other people for something.
Deals with criticism and feedback positively, indicator of likely future behaviour.

I feel this judgement by behaviour is quite important within the Eve community. How does someone handle themselves when things go a bit bad. It's taken as an indicator of how they are likely to behave when things go much worse.

If you accept most of the above as true then I think a person who kickstarted their trust with this general concept could earn genuine trust during their dealings by a public display of good behaviour whilst doing business.
There would probably be plenty of opportunities. Some deals for which you are the 3rd party will go wrong. You will then have to take on the duties of a 3rd party in trying to resolve the issue.
Inevitably scammers will look for weaknesses and try and exploit you or your clients.
The best scam attempts will probably come from both parties colluding together against the 3rd party to try and make a claim against the 3rd parties deposit.
There will be plenty of opportunity for people to see just how you handle yourself, and to form opinions about what kind of business you are running by your actions.
I think over time it will be possible to build trust by starting off with this method.

e.g. what's your deposit to cover ratio?
Some might choose a deposit twice their combined deal coverage thus generating lots of trust that they want to offer the best coverage and peace of mind to their clients. Some others might choose 1:1 or even lower than 1:1 which would be more profitable, but be far less reassuring to the clients.
A successful 3rd party after a period might increase their deposit to be able to take more contracts on board whilst maintaining the same deposit ratio. Surely a good sign of a very trustworthy 3rd party?

Although the deposit is intended to kickstart the trust process, I do believe it would be possible to build real trust on top through good business practices.
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