These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE General Discussion

 
  • Topic is locked indefinitely.
Previous page123Next page
 

Unable to login, launcher is in offline mode - Anyone else?

First post First post
Author
Previous Topic Next Topic
cloporte
State War Academy
Caldari State
#21 - 2015-06-30 12:01:16 UTC  |  Edited by: cloporte
i have that on on white page : "Error -6 when loading url file:///C:/Program%20Files%20%28x86%29/CCP/EVE/launcher/appdata/EVE_Online_Launcher-2.2.878305.win32/html/Launcher_fr.html"
xXxNIMRODxXx
Arial Enterprise
Sigma Grindset
#22 - 2015-06-30 12:03:34 UTC  |  Edited by: xXxNIMRODxXx
I actually can't login via launcher since yesterday that the node was killed. But at least I was able to launch the game via exefile... now that doesn't work either.

http://prntscr.com/7n2yjx when launching via exefile

funny because connecting to the test server works just fine...
CCP raRaRa
C C P
C C P Alliance
#23 - 2015-06-30 12:09:54 UTC
cloporte wrote:
i have that on on white page : "Error -6 when loading url file:///C:/Program%20Files%20%28x86%29/CCP/EVE/launcher/appdata/EVE_Online_Launcher-2.2.878305.win32/html/Launcher_fr.html"


Thanks, it seems like the offline page for French users is missing. So basically you're supposed to be seeing the offline page. Likely the same SSL certificate issue that others are expereincing.

I've reported this issue to the EVE launcher team.

CCP raRaRa // Web Developer // Team Webster
Aventus
Caldari Provisions
Caldari State
#24 - 2015-06-30 12:30:16 UTC
CCP raRaRa wrote:
Are you unable to open the launcher? If that's the case, can you check if you can open the launcher website, https://client.eveonline.com


That seems to work, although it's not updating lol. My launcher just keeps saying "Offline Mode" can't connect.
Chakra Buddhas
Center for Advanced Studies
Gallente Federation
#25 - 2015-06-30 12:34:05 UTC
:OOO i have this crazy fcking fck! .. from yesterday update >> launcher off, repair off, .. today after downtime CCP.exe also off (does advice to start with launcher) .. Shocked

in debug reports saw Error related with SSL certificate, ..
great nonsense the such moments, .. Ugh
xXxNIMRODxXx
Arial Enterprise
Sigma Grindset
#26 - 2015-06-30 12:48:10 UTC
Chakra Buddhas wrote:
:OOO i have this crazy fcking fck! .. from yesterday update >> launcher off, repair off, .. today after downtime CCP.exe also off (does advice to start with launcher) .. Shocked

in debug reports saw Error related with SSL certificate, ..
great nonsense the such moments, .. Ugh


yep... no more eve, rip, gg.
MarkeeDragon
Take The Bait.
Pandemic Horde
#27 - 2015-06-30 12:48:55 UTC
Gotta hurry and get this fixed or I'm going to miss my drunken roam! https://www.youtube.com/watch?v=Gio0LcjmDbs *Smirk*
Lucy Lopez
Republic University
Minmatar Republic
#28 - 2015-06-30 13:01:15 UTC  |  Edited by: Lucy Lopez
,
MarkeeDragon
Take The Bait.
Pandemic Horde
#29 - 2015-06-30 13:08:26 UTC
Workaround for this issue. If you have another machine that is working correctly go and take the last patch file from it C:\Path to EVE\launcher\appdata\EVE_Online_Launcher-2.2.896719.win32 and then copy it to the machine not working. From that folder run the launcher and it will patch and get you in game.
CCP Chimichanga
C C P
C C P Alliance
#30 - 2015-06-30 13:09:21 UTC
Can we get someone to post a log please?
MarkeeDragon
Take The Bait.
Pandemic Horde
#31 - 2015-06-30 13:14:27 UTC  |  Edited by: MarkeeDragon
I submitted a petition with my log. Now that I have successfully gotten in the log is no longer on my system. But it is in my ticket. :)
Chakra Buddhas
Center for Advanced Studies
Gallente Federation
#32 - 2015-06-30 13:14:45 UTC
Ugh rescache, uploaded nothing, .. everything remains the same offline, ..
xXxNIMRODxXx
Arial Enterprise
Sigma Grindset
#33 - 2015-06-30 13:22:44 UTC
MarkeeDragon wrote:
Workaround for this issue. If you have another machine that is working correctly go and take the last patch file from it C:\Path to EVE\launcher\appdata\EVE_Online_Launcher-2.2.896719.win32 and then copy it to the machine not working. From that folder run the launcher and it will patch and get you in game.



worked
Cryten Jones
Advantage Inc
#34 - 2015-06-30 13:58:09 UTC
Just wanted to add that I also have been getting 'offline' all day. Was like this before downtime...

Happy to post a log if someone wants to tell me which one.

-CJ
Chakra Buddhas
Center for Advanced Studies
Gallente Federation
#35 - 2015-06-30 14:03:39 UTC
CCP Chimichanga wrote:
Can we get someone to post a log please?


What? what is "log"? >> debug report?!
Chakra Buddhas
Center for Advanced Studies
Gallente Federation
#36 - 2015-06-30 14:23:55 UTC


debug for launcher :
[0630/160812:ERROR:backend_impl.cc(2139)] Corrupt Index file
[0630/160812:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0630/160812:ERROR:backend_impl.cc(146)] Unable to move cache folder
[0630/160812:ERROR:backend_impl.cc(287)] Unable to create cache
Aventus
Caldari Provisions
Caldari State
#37 - 2015-06-30 14:25:01 UTC
CCP Chimichanga wrote:
Can we get someone to post a log please?


Just used Google Doc's just bc..

https://docs.google.com/document/d/18tvhda_kkEQ78usqlKiEYI9mNOqElUnvIDVxMIB5Y6k/edit?usp=sharing
Chakra Buddhas
Center for Advanced Studies
Gallente Federation
#38 - 2015-06-30 14:29:09 UTC
debug for repair tool:
Traceback (most recent call last):
File "splunk.pyo", line 75, in emit
File "requests\sessions.pyo", line 504, in post
File "requests\sessions.pyo", line 461, in request
File "requests\sessions.pyo", line 573, in send
File "requests\adapters.pyo", line 431, in send
SSLError: [Errno 1] _ssl.c:504: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed
Logged from file repair.py, line 196
Traceback (most recent call last):
File "repair.py", line 246, in 'module'
File "updateSelf.pyo", line 87, in UpdateSelf_nt
File "updateSelf.pyo", line 16, in ReadUpdateInfo
File "repairTool\repairTools.pyo", line 190, in GetRepairInfo
File "requests\api.pyo", line 65, in get
File "requests\api.pyo", line 49, in request
File "requests\sessions.pyo", line 461, in request
File "requests\sessions.pyo", line 573, in send
File "requests\adapters.pyo", line 431, in send
requests.exceptions.SSLError: [Errno 1] _ssl.c:504: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed

Twisted
CCP Avalon
C C P
C C P Alliance
#39 - 2015-06-30 14:45:57 UTC
Those that are running EVE launcher v 2.2.878305, please try reinstalling the launcher. The launcher can be reinstalled without the need of reinstalling the whole game client.

Here's another thread on this matter: Gray Play button, not downloading anything.

CCP Avalon // Web Developer // Team Webster // @ccp_avalon

Twitch: CCP_Avalon
Aventus
Caldari Provisions
Caldari State
#40 - 2015-06-30 15:00:37 UTC
CCP Avalon wrote:
Those that are running EVE launcher v 2.2.878305, please try reinstalling the launcher. The launcher can be reinstalled without the need of reinstalling the whole game client.

Here's another thread on this matter: Gray Play button, not downloading anything.


Worked for me, DL the client, and after it sat a minute it updated and ready to go.
Previous page123Next page