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Like in RL, unstatisfied people are more likely to manifest their anger than satified people.
As simple as that.

The little thing you can do in your job to satified one important consumer as a scale of one per a 1000 when it comes to Eve Online is not working at all.
If you have over 40k customers at your job then i'm wrong.
Imagine you had even only 1 thousand customers, with every individual having a specific favorit tea flavor, would you satisfied those 1 000 every single different flavours ?
Pardon me, but i strongly doubt that.

You're explaining that a society should explain if any issues occure that technicly (even though in my argument 'technical' was just an example among many other impossible faisable demands) and i'm agree 100%, that's what CCP had done with this DevBlog, and previous ones.
I recommend you to re-watch that : https://www.youtube.com/watch?v=6OD2kKIKqm0
Specially for those who are claiming it's been months CCP had not listened to any feedbacks.
That's just a lie.

In this new DevBlog CCP is not ignoring your feedbacks.
On the contrary it expose 4 points they will work on and change.
Just think about that they are working on the core of the new set-up and might go further later on, it could impliy many other possibilities that could respond to many of the actual "serious" feedback.

Really you just can't compare a Simulator Enterprise that in a certain way is responsible of people's life by the therefore imposed quality of its product teaching people how to ACTUALLY fly with a Video-Game which is VERY far from a Space Ship Simulator. Elite Dangerous for instance is way closer to that than Eve Online, but still far away from a true RL flight simulation.
I can admit that a simulation of a "space-life" is occuring in Eve Online, but i can't see the point with Ship icones. :x
Ship icone changes won't jeopardise people's life, nore would it endanger CCP wealth as Incarna did at that time.
And if the issue of all this is that you feel that CCP is not responding to feedback more than the Icone shape, that's just not true.

I admit though, that they might have wait before releasing this whole new set up to really make it 100% viable (that scale thing for instance is unprofessional i admit).
I am also as a player frustrated in some way to see changes asked by the community coming months, years after ; while this new realease calendar is supposed to counter that fact.

Though, you keep saying that satisfying customers is the key for a company to survive, but no one here except CCP it self knows how many people are satisfied or not with this.
And what if those changes would attract more people to the game ?
Same thing here, nor me, nor you, nor CCP it self knows that.
They have to work on that matter, delay releases and/or doin changes faster as CCP Seagull mentioned in FanFest (we're still waiting for a true mid-6weeks-release "patch").

Once again, i must insist that i'm agree with some feedbacks left here and there, but i won't never understand how, my-self is reading the Overview better now than before, and other people can't. I'm not smarter than any people down here.
So where's the issue ?

I think there're no real issue, just adaptability skills, or effort, to be less "mean"/"haughty"
Even though i think it needs improvements.



Man, ... you are comparing a sociological population survey that usually picks RANDOMLY ~1000 people among a whole country inhabitants with a SPECIFIC language forum which has its regular threaders and its own community among the Russian-speaking community, among the Eve Online community....

It would be as if you'd go do your sociological survey in the pub down the street corner of your town...
Nope, it doesn't work.

It just doesn't work to represent any kind of true unsatisfied number when it comes to the whole Eve Online player base.
At all.

News at eleven. It's a survey about user experience in EVE online. So you conduct it between EVE online players, not between random street passerbys.

Well, nobody else even tried to attempt to get at least some numbers. All you guys do is chant the "you are the vocal minority" mantra. Get a more representative survey then. Unfortunately it's not exactly possible unless you are CCP. Since there's no common place where enough EVE players gather.

Well at least we agree on some things, but I for one am really tired of having to put up with half finished content, same thing happened regardless of the length between patches....

BTW, rough customer count is around 20000 customers from 154 different countries training at 30 different locations, but that includes the mechanics and flight attendances that we train as well.

We also provide 10 different selections of tea (honey, milk, lemon juice), 15 different selections of coffee (sugar, 4 different artificial sweeteners), doughnuts, bagels (peanut butter, butter and few jelly flavors), 7 different fruit/energy bars, 3 types of juice, ice cream, fresh fruit (apples, oranges and bananas), Cup O' Noodles and a in house popcorn machine for free....not to mention the standard Coke/Pepsi and vending machines hehe. Customers love our snack bar.....so do I, lol.

I hate the blog post more than the new icons. How can you be so condescending to the players who pay your wages?
Brought me close to unsub my characters, not quite there yet, but very on the fence atm.

Pretty sure the only thing I use icons for is to tell if a wreck is empty or not. I have a type column to tell what I'm shooting at.

If there was another way to tell an empty wreck from a full one, I'd probably remove icons from overview entirely.

Spend some time with new icons. I'm not colorblind so I don't have problem to tell NPC/player. Maybe put a cross inside the NPC icons?
Overall:
1) ship icons are great improvement for me, I can finally tell without reading a name which sansha is frig/dessie
2) drones - will take some time to learn which is which, but could be bigger
3) basic structures - big no for new gates icon, can this arrow pierce the circle, it will look less pacman? Also warp gate icon don't need those horizontal dashes, just make those double arrow bigger
4) celestials ok
5) npc sentries - ok , but at first I can't tell if they are different or is it the same icon
6) containers - do we need so many types of containers in space?
7) deployables - ok
8) POS - ok
9) POS batteries - too small imo to tell the difference between them, maybe make them rectangle (verticaly) with larger type effect
10) outpost - ok
11) sovereignty - ok
12) factional warfare - too small, at first looks like container
13) generic - what to add?
14) big fat no to wreck icons, No No No. NO. Wrecks look really bad when they are all over overview. Can we have ships icons turned 90 degree instead? smaller version of them? Beacon looks silly. I can adapt to it but it won't looks less silly that way.

Pretty obvious:

Map: Many features that (still) require polish/bug fixing and such.
Brackets: Basically only cosmetic with no code that changed.

You know what would be extremely helpful? Adding the old "bracket" outlines around the new ones for player ships - would make them immediately distinguishable from the rest, and would be something everyone is already used to AND allow you to keep your "chevrons, and houses."

Very good post, and underlines well the reason this blog post makes me so angry.
I will adapt to stupid icons, I wont quit over that.
I can forgive stupid designs like a monochrome neocom that confuses me to this day, I wont quit over that.

CCP ignoring all patch feedback, AND all the test server feedback, pushing this unfinished mess anyway,
and then making a blog post like THIS?
This blog post essentially gives a big middle finger to anyone that dosnt like their changes?
THAT makes me seriously think about quitting, and already has me checking out what CCP's competition is doing.

Seriously CCP
I expected better from you.

Looks like four accounts of stuff get to collect virtual dust in stations.

Finally, some response to a CSM Member, too little too late, where were you on the Sisi Feedback Tread, the General Feedback threadnaught?

If you have such amazing computer graphic artists in your stable, CCP, why was our 'Frag off!' crying guy so graphically inept? At least insult your player base in 1080p slick and shiny.

Gonna miss a bunch of people that have become buddies over the last year & 2 months. I won't stay to play any game that causes physical pain from a graphic change that also comes with no check box to use old set until new might pass the view test. And I certainly won't toss money into the budget of a company who's customer service and interaction reads like that blog.

Fly safe.

>Jeven