These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE General Discussion

 
  • Topic is locked indefinitely.
 

average time for a petition?

Author
beside pain
Aliastra
Gallente Federation
#1 - 2011-12-29 19:29:00 UTC
ok, just wondering if anyone else is seeing something like this, ive had a petition going for just over 9 days now no responce. jsut wondering if this is SNAFU (Situation Normal; All F***cked Up) or a glitch somewhere...

in god we trust, all others pay cash.

join the dark side, we have cookies

Abrazzar
Vardaugas Family
#2 - 2011-12-29 19:34:47 UTC
5 minutes to 5 weeks, depending on the category.
Jaroslav Unwanted
Brutor Tribe
Minmatar Republic
#3 - 2011-12-29 19:36:16 UTC  |  Edited by: Jaroslav Unwanted
depend which section.
Ussually billing issues are answered quick enough, same as some game-playing issue if its serious enough..
And depend when
Through hollidays queues getting slower, less people working on them.

But avarage for those not-so-important is around 48 hrs .. afaik
Chribba
Otherworld Enterprises
Otherworld Empire
#4 - 2011-12-29 19:37:25 UTC
Think I've had all from 2 minutes up to some 3 weeks (2 min being exploit petitions).

Especially after expansions and patches you can expect it to take longer.

/c

★★★ Secure 3rd party service ★★★

Visit my in-game channel 'Holy Veldspar'

Twitter @ChribbaVeldspar

Jaroslav Unwanted
Brutor Tribe
Minmatar Republic
#5 - 2011-12-29 19:39:15 UTC
Not sure if they got any kind of escalation system.. Like you dont get response within one day you try to escalate it to higher priority Big smile
Topaz Sky
#6 - 2011-12-29 19:39:15 UTC
I have one that's at 6 days the other is at 2 days. I can't really play until the 2 day one is fixed though but because of it's category it might take a week also.
beside pain
Aliastra
Gallente Federation
#7 - 2011-12-29 19:49:53 UTC
well thanks for the quick answers at any rate and im guessing that b/c its under "factorys, labs and blueprints" its gonna take a while.

once again thanks for the answers 07

in god we trust, all others pay cash.

join the dark side, we have cookies