These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE New Citizens Q&A

 
  • Topic is locked indefinitely.
12Next page
 

How come I cant pay with paypal?

First post
Author
Crash Omaristos
24th Imperial Crusade
Amarr Empire
#1 - 2015-05-10 06:55:05 UTC  |  Edited by: Crash Omaristos
They have this as a payment method, but they wont allow paypal without a credit card attached.

http://community.eveonline.com/support/knowledge-base/article.aspx?articleId=497

Quote:
The service provides an alternative payment option for users that may not have access to or wish to use another form of payment.


Like a credit card. If I don't have a credit card, I cant play eve online?
Lost Greybeard
Drunken Yordles
#2 - 2015-05-10 07:34:55 UTC
You can also use a debit card/bank account, I think.

Paypal's not itself a bank in the sense you seem to be thinking of, it's a middleman service for banks and various corporate accounts. Like a normal line of credit, the company managing the service still has to have an actual bank backing it up that both parties recognize.

The service can handle one-time wire transfer type stuff too, in theory, but CCP's end doesn't support it yet. The page you're linking seems to be saying they'll get to it SOON(TM).
Nalelmir2
Royal Amarr Institute
Amarr Empire
#3 - 2015-05-10 07:48:59 UTC
I'm having this same problem. Normally, I'd choose to buy through paypal and it'd be a non-recurring payment. It won't allow that for the moment and it is essentially costing them money at the moment since my account lapsed a few days ago. I distinctly remember paying with paypal because otherwise I woudn't have played last month. I don't know why it isn't working right now.
Crash Omaristos
24th Imperial Crusade
Amarr Empire
#4 - 2015-05-10 08:12:17 UTC
I tried putting in a random credit card number and it tells me the merchant only takes visa or american express or some others meaning its a CCP end problem.
Crash Omaristos
24th Imperial Crusade
Amarr Empire
#5 - 2015-05-10 08:20:09 UTC  |  Edited by: Crash Omaristos
Lost Greybeard wrote:
You can also use a debit card/bank account, I think.

Paypal's not itself a bank in the sense you seem to be thinking of, it's a middleman service for banks and various corporate accounts. Like a normal line of credit, the company managing the service still has to have an actual bank backing it up that both parties recognize.

The service can handle one-time wire transfer type stuff too, in theory, but CCP's end doesn't support it yet. The page you're linking seems to be saying they'll get to it SOON(TM).


Quote:

PayPal
What is PayPal and how do I use it to pay for my EVE subscription?

PayPal is a payment service through which users can pay for their EVE accounts. The service provides an alternative payment option for users that may not have access to or wish to use another form of payment.

You will need to have a PayPal account to use this method, if you do not please create an account via their website.

During the registration process you can choose between linking your credit card, debit card or banking account (availability depending on your location) to your PayPal account, which will then be used to pay for your EVE subscription.

You can choose to make the payments recurring by checking the appropriate check box and should you wish to cancel the recurring payments follow the cancellation directions posted here.

Please note: eChecks cannot be used through PayPal at the moment. We are working on making it available.


I don't see where it says "PayPal will SOON be available like this", and it say that you can choose to make payments recurring, that means its usually a one-time payment. Right now it says it WILL be recurring, not I can make it recurring.

https://forums.eveonline.com/default.aspx?g=posts&t=113857


Old thread that you can pay with PayPal without credit card and without making it recharge you automatically.
Tau Cabalander
Retirement Retreat
Working Stiffs
#6 - 2015-05-10 17:06:02 UTC  |  Edited by: Tau Cabalander
The forums really can't help you with billing. I recommend opening a billing petition.

I have a feeling it has something to do with one-time vs. recurring, but what do I know. Similarly, one might be able to buy PLEX with PayPal from one of the many authorized resellers, but than that is more expensive than a subscription.

Pre-Paid credit cards, like "Visa Debit Card", haven been known to work. Beware that some have hefty purchase fees and annual fees, others have no fees, so shop around. Some banks even allow their debit cards to be used online, as an equivalent to Visa or Master Card debit cards. Some banks even offer a "Virtual Debit Card" that is only usable for online purchases.
Oraac Ensor
#7 - 2015-05-10 19:10:31 UTC
Crash Omaristos wrote:
They have this as a payment method, but they wont allow paypal without a credit card attached.

http://community.eveonline.com/support/knowledge-base/article.aspx?articleId=497

Quote:
The service provides an alternative payment option for users that may not have access to or wish to use another form of payment.


Like a credit card. If I don't have a credit card, I cant play eve online?

I would have thought that this sentence regarding PayPal from the page you have linked would explain the situation perfectly:
Quote:
During the registration process you can choose between linking your credit card, debit card or banking account (availability depending on your location) to your PayPal account, which will then be used to pay for your EVE subscription.
Crash Omaristos
24th Imperial Crusade
Amarr Empire
#8 - 2015-05-10 19:21:20 UTC  |  Edited by: Crash Omaristos
Oraac Ensor wrote:
Crash Omaristos wrote:
They have this as a payment method, but they wont allow paypal without a credit card attached.

http://community.eveonline.com/support/knowledge-base/article.aspx?articleId=497

Quote:
The service provides an alternative payment option for users that may not have access to or wish to use another form of payment.


Like a credit card. If I don't have a credit card, I cant play eve online?

I would have thought that this sentence regarding PayPal from the page you have linked would explain the situation perfectly:
Quote:
During the registration process you can choose between linking your credit card, debit card or banking account (availability depending on your location) to your PayPal account, which will then be used to pay for your EVE subscription.


PayPal requires something to get funds from, which will then be used to pay for eve. Its talking about how PayPal works. If I need to show my credit card to CCP to play eve, then using PayPal is meaningless in the first place. It also says its another payment option for those who may not have access or wish to use another form of payment like a credit card.
Oraac Ensor
#9 - 2015-05-10 19:38:39 UTC
Crash Omaristos wrote:
Oraac Ensor wrote:
Crash Omaristos wrote:
They have this as a payment method, but they wont allow paypal without a credit card attached.

http://community.eveonline.com/support/knowledge-base/article.aspx?articleId=497

Quote:
The service provides an alternative payment option for users that may not have access to or wish to use another form of payment.


Like a credit card. If I don't have a credit card, I cant play eve online?

I would have thought that this sentence regarding PayPal from the page you have linked would explain the situation perfectly:
Quote:
During the registration process you can choose between linking your credit card, debit card or banking account (availability depending on your location) to your PayPal account, which will then be used to pay for your EVE subscription.


PayPal requires something to get funds from, which will then be used to pay for eve. Its talking about how PayPal works. If I need to show my credit card to CCP to play eve, then using PayPal is meaningless in the first place. It also says its another payment option for those who may not have access or wish to use another form of payment like a credit card.

The point being that, contrary to your OP, to DO NOT need a credit card to use PayPal.

I don't even have a credit card and yet I have been playing EVE for 3½ years using PayPal.
Crash Omaristos
24th Imperial Crusade
Amarr Empire
#10 - 2015-05-10 19:52:03 UTC
Well I tried to pay with PayPal without using a credit card last night and it said that the merchant which is CCP needs a credit card info linked with it.
Oraac Ensor
#11 - 2015-05-10 20:00:34 UTC
Crash Omaristos wrote:
Well I tried to pay with PayPal without using a credit card last night and it said that the merchant which is CCP needs a credit card info linked with it.

Then I can only suggest that you consult PayPal regarding the validity of whatever you linked your account to.
Crash Omaristos
24th Imperial Crusade
Amarr Empire
#12 - 2015-05-10 20:22:55 UTC
http://imgur.com/r7Wcfze

http://imgur.com/jQCogcN

I have money in my account. I haven't needed a credit card to pay for anything else. I've bought a lot of stuff from safe online stores before, and most importantly, it says "the merchant only accepts, visa, mastercard, american express, or ...".

That merchant is CCP. It has nothing to do with my PayPal.
Oraac Ensor
#13 - 2015-05-10 22:02:33 UTC
Crash Omaristos wrote:
http://imgur.com/r7Wcfze

http://imgur.com/jQCogcN

I have money in my account. I haven't needed a credit card to pay for anything else. I've bought a lot of stuff from safe online stores before, and most importantly, it says "the merchant only accepts, visa, mastercard, american express, or ...".

That merchant is CCP. It has nothing to do with my PayPal.

And once again you post a link which clearly shows that you don't need a credit card.

I give up.
Crash Omaristos
24th Imperial Crusade
Amarr Empire
#14 - 2015-05-10 22:42:16 UTC  |  Edited by: Crash Omaristos
Oraac Ensor wrote:
Crash Omaristos wrote:
http://imgur.com/r7Wcfze

http://imgur.com/jQCogcN

I have money in my account. I haven't needed a credit card to pay for anything else. I've bought a lot of stuff from safe online stores before, and most importantly, it says "the merchant only accepts, visa, mastercard, american express, or ...".

That merchant is CCP. It has nothing to do with my PayPal.

And once again you post a link which clearly shows that you don't need a credit card.

I give up.


Look at imgur #2. It tells me I DO need one. I need a credit card to complete the transaction, ergo I need a credit card to buy eve game time if I try to pay with PayPal.
Oraac Ensor
#15 - 2015-05-11 00:00:16 UTC
Crash Omaristos wrote:
Oraac Ensor wrote:
Crash Omaristos wrote:
http://imgur.com/r7Wcfze

http://imgur.com/jQCogcN

I have money in my account. I haven't needed a credit card to pay for anything else. I've bought a lot of stuff from safe online stores before, and most importantly, it says "the merchant only accepts, visa, mastercard, american express, or ...".

That merchant is CCP. It has nothing to do with my PayPal.

And once again you post a link which clearly shows that you don't need a credit card.

I give up.


Look at imgur #2. It tells me I DO need one. I need a credit card to complete the transaction, ergo I need a credit card to buy eve game time if I try to pay with PayPal.

Look again.
Jack Jomar
The Scope
Gallente Federation
#16 - 2015-05-11 07:58:08 UTC
I use paypal constantly - I have just paid for a single month non recurring via paypal.

You need a bank card to use paypal.
Debit card, or credit card, but you need an active usable bank card to use paypal services.
If you have not set this up, or not attached a bank card from your account to the paypal services, then you cannot use paypal until you do so.

This is non-negotiable.

Once this is done, you can pay for game time using paypal OR a debit card (visa debit) OR a credit card.
I pay for single month non-recurring. I do this via paypal, which on my account has a visa debit card attached to it.
I did this yesterday morning to temporarily active multiple character training on my account for two months ONLY, AND to add a single month of game time to this account.

All paid for via paypal (connected to my bank via my visa debit bank card).

If none of this is acceptable to you, please proceed to a third party EVE game time card reseller approved by CCP.

www.shatteredcrystal.com and EVE Time Code are two that I know of and have used previously to do so.
Shattered crystal appears to be down right now, but eve time code appears to be working.
Crash Omaristos
24th Imperial Crusade
Amarr Empire
#17 - 2015-05-11 09:19:01 UTC
I'm not sure how you can't be listening. I'm successfully using PayPal anywhere else (IMPLICATION!). I won't pay an extra 5$ USD to buy a PLEX to play online. Shattered crystal has been down for 5 months or more. Everything you posted is outdated, inaccurate, or simply wrong. Thanks for trying to help, though.
Jack Jomar
The Scope
Gallente Federation
#18 - 2015-05-11 09:33:36 UTC
Quote:
I'm not sure how you can't be listening. I'm successfully using PayPal anywhere else (IMPLICATION!).

Don't imply - state. I don't know unless you write this in your post.

Quote:
Everything you posted is outdated, inaccurate, or simply wrong.


Not true - EVE Time Code is up and working, I have literally as of yesterday used paypal to pay for game time, and for multiple character training - using my debit card on that account - and used it again this morning to pay CCP directly for a plex.
I do not appreciate being insulted due to you being frustrated - please cease and desist from personal attacks, either here or via PM.

http://imgur.com/jQCogcN

This screenshot says "Please add a debit or credit card to complete your purchase." and is the one you are referring to.
You can use either form of card.
Crash Omaristos
24th Imperial Crusade
Amarr Empire
#19 - 2015-05-11 10:36:30 UTC
I stated clearly that I can use PayPal anywhere else already.

That's why that form asking for a credit or debit card should not appear, if I don't need a CC or DC to pay with PayPal for Eve.
Jack Jomar
The Scope
Gallente Federation
#20 - 2015-05-11 10:49:04 UTC
Cheers for the info.

Next question - with you having a paypal account, did you get the "login" screen before reaching that page (being sent to that page from CCP) and login to your account?
I know this is a tiresome question, but it may help your situation so that we can get you back into game.

I'm going to guess your bank card has not yet passed the expiry date?

I've just tried extending my account, and it shows the same screen as yours for the game time screen.
However, I always elect to manually pay here, as my paypal indicates to me the use of a one-time payment on this screen.
Once I click on next (disregarding that notice about the recurring payment stuff because my account always treats it as a one-time thing, and I'm always renewing it anyway) It sends me to paypal, and lets me log in on the right. I filled out my info, and clicked and payed (at 11:43 as of time of writing this day, etc etc) and got my receipt from paypal.

CCP should direct you to paypal site, which *should* let you log in to your paypal account so you can agree to let paypal transfer the cash for you.
If the previous paypal page is the one CCP is sending you to when it sends you to paypal, then this is very specific to you.
Please could you try first logging in to paypal on a seperate page/window, and then proceed through the payment steps again?
12Next page