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Didn't paying by paypal NOT do re ocurring payments?

Author
Perfexionist
The Morally Infallible
#1 - 2015-05-03 22:52:21 UTC  |  Edited by: Perfexionist
Hello fellow players. I have just been shocked to notice another payment has just been charged via a notification from paypal. Now I may get this confused with a different website but was it not Eve where if you paid with paypal it would not do the recurring payment scheme and to do that you had to use your bank details?

Answers would be appreciated.

Edit: I have filed with paypal an un-authorized payment dispute but if I got this wrong I need to cancel it.
Rowells
Pator Tech School
Minmatar Republic
#2 - 2015-05-03 23:03:28 UTC
If you haven't filed a support ticket to CCP yet, suggest you do so.

And obligatory, GD customer assistance = best customer assistance
Perfexionist
The Morally Infallible
#3 - 2015-05-03 23:08:36 UTC
Was hoping a paypal user could just say "yes, it has been changed more recently".. because I swear it has.

But I will take your advice if nobody can say that sharpish. If I don't have a case it means game time is going to waste.
Mr Epeen
It's All About Me
#4 - 2015-05-03 23:15:00 UTC
Just file a ticket explaining that you intended a one time payment and not a recurring one.

If you haven't been playing the character and not too much time has passed, they may reverse the charge. They've done it for me before.

Mr Epeen Cool
Perfexionist
The Morally Infallible
#5 - 2015-05-03 23:35:39 UTC
Yeah this paypal thing it seems a bit more like it's made for dodgier situations, might look harsh for the company, though if I am right I never seen any update news reflecting the change which seems a bit not right.

I was shocked that they stopped levelling up skills when account is not active. It's thinking about that that's stopping me from just thinking I will jump online anyway and grab a plex for my real life brother.

Cheers anyway though people. Something for me to ponder.
Skalie
The Scope
Gallente Federation
#6 - 2015-05-04 02:17:39 UTC
You are correct it has changed for Paypal, it used to offer a check box to allow or disallow recurring payments.
That has now gone.
Rain6637
GoonWaffe
Goonswarm Federation
#7 - 2015-05-04 07:22:03 UTC  |  Edited by: Rain6637
Oh. I didn't realize this was the case. A while ago I started making my accounts not auto-renew, for the opportunity to leave my biggest gripe in the form of a recurring cancellation reason each renewal. I also wanted to stop skewing CCP's statistics with auto-renew accounts... they are very much on constant notice to keep producing a good game. "One year at a time" is what I close my cancellation reason with.

Chances are I'm going to renew most of my accounts, but I manage their expirations manually. I try to keep annuals hitting one per month.

I suggest players start doing that, with iOS apps like Neocom, and EVEmon. Account expiration is displayed prominently in those programs, Neocom especially like so. The date is highlighted in green, and becomes red as the expiration approaches.
Frank Millar
The Scope
Gallente Federation
#8 - 2015-05-04 10:07:47 UTC
Skalie wrote:
You are correct it has changed for Paypal, it used to offer a check box to allow or disallow recurring payments.
That has now gone.

Good to know.
Rabid Disconnection
Prism's Keepers
#9 - 2015-05-04 19:51:57 UTC
Linking your account(s) to amazon will allow for one time subscriptions using the same pricing as CCP.
ginny Aulx-Gao
Garoun Investment Bank
Gallente Federation
#10 - 2015-05-05 00:26:18 UTC
Perfexionist wrote:
Hello fellow players. I have just been shocked to notice another payment has just been charged via a notification from paypal. Now I may get this confused with a different website but was it not Eve where if you paid with paypal it would not do the recurring payment scheme and to do that you had to use your bank details?

Answers would be appreciated.

Edit: I have filed with paypal an un-authorized payment dispute but if I got this wrong I need to cancel it.


Thank you for bringing this up, I had no clue that the option for a non recurring subscription had been removed.

I must have missed that announcement by CCP.

Cancelled my subscriptions and will now review whether to renew them when time is almost up on them.
Conrad Makbure
Center for Advanced Studies
Gallente Federation
#11 - 2015-05-05 02:23:46 UTC
Perfexionist wrote:
Hello fellow players. I have just been shocked to notice another payment has just been charged via a notification from paypal. Now I may get this confused with a different website but was it not Eve where if you paid with paypal it would not do the recurring payment scheme and to do that you had to use your bank details?

Answers would be appreciated.

Edit: I have filed with paypal an un-authorized payment dispute but if I got this wrong I need to cancel it.



Holy crap, thanks for the heads up. ...thought it was a one-time myself too.
DaReaper
Net 7
Cannon.Fodder
#12 - 2015-05-05 03:22:17 UTC
I'm amazed that no one noticed the small disclaimer

" All prices shown in USD

Please note: You are signing up for a recurring PayPal subscription and will be billed at the end of each time period until you cancel or change your method of payment.."

says it right there when you chose paypal. The recurring checkbox has been gone for a while iirc. Not sure how long but a while.

to the op: Ghost training in eve has been dead for close to 6 years now... where have you been?

OMG Comet Mining idea!!! Comet Mining!

Eve For life.

DaReaper
Net 7
Cannon.Fodder
#13 - 2015-05-05 03:23:10 UTC
for an official response as to when they did said change, file a petition.

OMG Comet Mining idea!!! Comet Mining!

Eve For life.

ginny Aulx-Gao
Garoun Investment Bank
Gallente Federation
#14 - 2015-05-05 18:38:37 UTC
DaReaper wrote:
I'm amazed that no one noticed the small disclaimer

" All prices shown in USD

Please note: You are signing up for a recurring PayPal subscription and will be billed at the end of each time period until you cancel or change your method of payment.."

says it right there when you chose paypal. The recurring checkbox has been gone for a while iirc. Not sure how long but a while.

to the op: Ghost training in eve has been dead for close to 6 years now... where have you been?


Seems kind of underhand to remove the tick box without making an announcement to give folk a heads up. Unless of course an official announcement was made.. in which case I certainly missed it.

Afafik the tick box was still there when I did my last round of subscriptions so this must be a relatively recent change. Had an account due to run out of time later this month but decided to use plex instead of paying via paypal.

Glad I did now because I might well have overlooked the missing tick box.
Frostys Virpio
State War Academy
Caldari State
#15 - 2015-05-06 13:35:01 UTC
ginny Aulx-Gao wrote:
DaReaper wrote:
I'm amazed that no one noticed the small disclaimer

" All prices shown in USD

Please note: You are signing up for a recurring PayPal subscription and will be billed at the end of each time period until you cancel or change your method of payment.."

says it right there when you chose paypal. The recurring checkbox has been gone for a while iirc. Not sure how long but a while.

to the op: Ghost training in eve has been dead for close to 6 years now... where have you been?


Seems kind of underhand to remove the tick box without making an announcement to give folk a heads up. Unless of course an official announcement was made.. in which case I certainly missed it.

Afafik the tick box was still there when I did my last round of subscriptions so this must be a relatively recent change. Had an account due to run out of time later this month but decided to use plex instead of paying via paypal.

Glad I did now because I might well have overlooked the missing tick box.


Why would they need to announce it if they put the warning there? Can't you read before agreeing to a payment term?
Lan Wang
Princess Aiko Hold My Hand
Safety. Net
#16 - 2015-05-06 13:41:16 UTC
Frostys Virpio wrote:
ginny Aulx-Gao wrote:
DaReaper wrote:
I'm amazed that no one noticed the small disclaimer

" All prices shown in USD

Please note: You are signing up for a recurring PayPal subscription and will be billed at the end of each time period until you cancel or change your method of payment.."

says it right there when you chose paypal. The recurring checkbox has been gone for a while iirc. Not sure how long but a while.

to the op: Ghost training in eve has been dead for close to 6 years now... where have you been?


Seems kind of underhand to remove the tick box without making an announcement to give folk a heads up. Unless of course an official announcement was made.. in which case I certainly missed it.

Afafik the tick box was still there when I did my last round of subscriptions so this must be a relatively recent change. Had an account due to run out of time later this month but decided to use plex instead of paying via paypal.

Glad I did now because I might well have overlooked the missing tick box.


Why would they need to announce it if they put the warning there? Can't you read before agreeing to a payment term?


no because people dont read the terms every time they login to pay the sub

Domination Nephilim - Angel Cartel

Calm down miner. As you pointed out, people think they can get away with stuff they would not in rl... Like for example illegal mining... - Ima Wreckyou*

Frostys Virpio
State War Academy
Caldari State
#17 - 2015-05-06 13:48:54 UTC
Lan Wang wrote:


no because people dont read the terms every time they login to pay the sub


Chance are many people would also not read the announcement so vOv.
Lan Wang
Princess Aiko Hold My Hand
Safety. Net
#18 - 2015-05-06 13:58:42 UTC
Frostys Virpio wrote:
Lan Wang wrote:


no because people dont read the terms every time they login to pay the sub


Chance are many people would also not read the announcement so vOv.


this is true lol

Domination Nephilim - Angel Cartel

Calm down miner. As you pointed out, people think they can get away with stuff they would not in rl... Like for example illegal mining... - Ima Wreckyou*

Frostys Virpio
State War Academy
Caldari State
#19 - 2015-05-06 14:32:19 UTC
Lan Wang wrote:
Frostys Virpio wrote:
Lan Wang wrote:


no because people dont read the terms every time they login to pay the sub


Chance are many people would also not read the announcement so vOv.


this is true lol


Which is why my point of view is pretty much If you didn't read it and got burn, cry yourself a river and get over it. Swim across if if needed, water can be good for soothing burning pain.
Lan Wang
Princess Aiko Hold My Hand
Safety. Net
#20 - 2015-05-06 14:34:41 UTC
tbh i didnt even know about this, i just resubbed the normal way by paypal a couple of days ago, got mail saying account expiring in 24hrs so paid it vOv

Domination Nephilim - Angel Cartel

Calm down miner. As you pointed out, people think they can get away with stuff they would not in rl... Like for example illegal mining... - Ima Wreckyou*

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