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Issues, Workarounds & Localization

 
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EVE launcher

Author
ACESsiggy
Deaths Consortium
#1 - 2015-04-19 19:30:55 UTC
OFFLINE MODE

You are seeing this because no connection could be made to the content server or something went wrong while loading the online content.

Restarting the launcher is the only way for it to work currently. The first time loading always brings it to offline mode.Straight

“The open-minded see the truth in different things: the narrow-minded see only the differences.”

Terramort Suiadan
The Scope
Gallente Federation
#2 - 2015-04-19 23:16:25 UTC
Also having this problem. After a few days it worsened into the play button being grayed out, followed by stupidly massively long patch download times, until now, where I can't even play the game anymore.
Baumarkt
#3 - 2015-04-20 06:49:10 UTC
Same here, launcher starts in Offline modus, have to restart several times to get a connection and the server status shows Unknown but can still connect.Oops
XXXO
Comrades In Service
#4 - 2015-04-20 08:10:30 UTC
Hello.

Same problem here, Restarting or reopening the launcher several times randomly helps and the launcher works. Sometimes malfunctions again if I try to switch account or character.

Giving the launcher some time while seemingly frozen, sometimes helps other times not.

Problem seems random, but has worsening a lot the last week or so.
I had the same problem after a patch some time ago before it went away on its own after a week or so.

Thanks for reading.
Rob Kashuken
School of Applied Knowledge
Caldari State
#5 - 2015-04-20 09:19:55 UTC
I'm seeing this as well.

Firing the launcher either from pinned shortcut, or from the directory results in starting in offline mode
(Launcher version v.2.2.871481).

Selecting to "Restart Launcher" will usually fail, bringing a popup indicating that some patch.txt file could not be connected to.

Win 7 x64, posting from Australia.
Carl Marsarlis
InterSun Freelance
#6 - 2015-04-20 10:19:35 UTC
Rob Kashuken wrote:
I'm seeing this as well.

Firing the launcher either from pinned shortcut, or from the directory results in starting in offline mode
(Launcher version v.2.2.871481).

Selecting to "Restart Launcher" will usually fail, bringing a popup indicating that some patch.txt file could not be connected to.

Win 7 x64, posting from Australia.


Exactly the same situation for me. Including OS and location.
Talana Ygerna
Gorila Troop
#7 - 2015-04-20 10:33:05 UTC
Same problem for me.

My PC and Macbook do it but normally I can "restart launcher" and it fixes this problem, however now I'm stuck and unable to fix it.
Alastair Ormand
Mine all the things
#8 - 2015-04-20 10:43:08 UTC
Getting the same issue. Win7 64 bit

I discourage running with scissors.

Racadiciu Velea
New Eden Horizons
#9 - 2015-04-20 10:49:20 UTC
Same issue. Win 8.1 64bit

BRING BACK JUKEBOX CCP!!!

Chavi Ono
University of Caille
Gallente Federation
#10 - 2015-04-20 10:55:18 UTC  |  Edited by: Chavi Ono
Same Issue, Win7 64, North America.

Usually works (although server status UNKNOWN) on second try, This morning it wouldn't work at all after ~10 tries.
xSixty Ninex
Ministry of War
Amarr Empire
#11 - 2015-04-20 11:06:11 UTC
I demand compensation for not being able to waste my life in EVE for 2 days! Gief PLEX or RIOT!
SanZo Fengi
TunDraGon
Goonswarm Federation
#12 - 2015-04-20 11:14:05 UTC  |  Edited by: SanZo Fengi
OFFLINE launcher aswell. Problem worsening for the last few days,, but now not even repeated (~20) restarts of the launcher solves it. ATM im not able to log in at all.
Win 7 Ultimate 64 bit,, North Europe
Launcher v2.2.871481

EDIT: latest DT seems to have fixed it. We will see :p
Haunting Widow
Honor Forge
Joint Operation Involving Nobodys
#13 - 2015-04-20 16:11:08 UTC
Have been experiencing all these issues myself as well. Have tried to use repair tool when it became consistent which somehow resulted in my having to download all 7+GB of the full shared cache again. (3rd time doing so now)
ACESsiggy
Deaths Consortium
#14 - 2015-04-20 20:45:36 UTC
xSixty Ninex wrote:
I demand compensation for not being able to waste my life in EVE for 2 days! Gief PLEX or RIOT!


Hehe


First time logging in today, no issue :)))) Awesomeness!

I would love a plex too though Big smile

“The open-minded see the truth in different things: the narrow-minded see only the differences.”

Yossarian Toralen
M and M Enterpises
#15 - 2015-04-21 01:31:11 UTC
Haunting Widow wrote:
Have been experiencing all these issues myself as well. Have tried to use repair tool when it became consistent which somehow resulted in my having to download all 7+GB of the full shared cache again. (3rd time doing so now)


I ran the repair (delete) tool by mistake too, you may as well uninstall eve and start from scratch as run the delete tool, who ever thought of making the repair tool just delete everything is getting paid way too much.

It's about time it was made apparent when you run the repair tool that your cache is deleted and you have to either download 7 gig of **** you have already downloaded or play a clunky 1994 version of the game for a while.

I was getting the offline launcher happening and now I'm getting a pop-up telling me my computer is running a pre-release launcher, WTF.
Mr Tinker Train
Sebiestor Tribe
Minmatar Republic
#16 - 2015-04-21 02:30:27 UTC
While there is 20155 other players online right now CCP wont do s h i t to help us

its about time ccp answered the problems there PAYING members are having
Terramort Suiadan
The Scope
Gallente Federation
#17 - 2015-04-21 03:10:01 UTC
Seems Windows 7, 64bit is being used by a lot of users with this problem. It's what I'm running as well.
Zad Murrard
Frozen Dawn Inc
Frozen Dawn Alliance
#18 - 2015-04-21 05:17:56 UTC  |  Edited by: Zad Murrard
Also experiencing a lot of problems..and yes..win 7, 64 bit.

Symptoms: Sometimes it shows eve offline, sometimes restarting helps, sometimes doesn't. Seemed to be that I could connect maybe 1 out of 4 tries.

Update: updating the launcher helped a bit. Now the first launching screen shows maybe bit better, sometimes still offline, but connecting after that still fails with 75% rate.

Thus if the launcher update fixed some certificate issue I assume there are some other certificate issues trying to connect to the actual game?
Liza Sasen
Caldari Provisions
Caldari State
#19 - 2015-04-21 06:00:51 UTC
My launcher cant even update... All it says is 'Failed to download'.

Was working fine last night now no playing EVE.
Liza Sasen
Caldari Provisions
Caldari State
#20 - 2015-04-21 07:45:09 UTC
So I have a simple work around that worked for me but it may not work for all.

Just bypass the launcher by going to your EVE/CCP directory > bin folder > and launch the game with the exefile.exe

This will launch the game and you can log in.

Hope it helps someone.
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