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New dev blog: Important Information Regarding the Neural Remap Gift

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Author
Selinatan
MOJO Club
#181 - 2011-12-22 12:19:59 UTC
No remap on my 3 a/cs yet. something is fishy... and ccp isn't replying to this at all!
Hun Jakuza
Brutor Tribe
Minmatar Republic
#182 - 2011-12-22 12:31:45 UTC
Baki Yuku wrote:

same here no remaps on ALL accounts thats an awesome gift I must say why thank you for that!


Accounts is not a gift. Account is a product and you pay for it.
Slighet
Siempre Muerto
#183 - 2011-12-22 12:32:33 UTC
Remap went to wrong character. Do we need to petition this or will it be fixed automatically?
Smith Akiga
State War Academy
Caldari State
#184 - 2011-12-22 12:37:50 UTC
no remaps on ALL accounts
Audio Hostem
Tiarna na Fainni
#185 - 2011-12-22 12:44:37 UTC  |  Edited by: Audio Hostem
I've noticed 2 different issues on 2 different accounts:

6 week old account with 1 character only. Had already used one of the two available "birth" remaps meaning 1 was still available. Account management says remap gift received. In game Attributes screen showing next timed remap in 46 weeks and only 1 bonus remap available.
Conclusion: Gift bonus remap has not been received.

10 month old account with 3 characters. Account management says remap received. Devs in this thread said it would go to the highest SP character (see quote below). My highest SP character does not have a bonus remap available according to the in-game Attributes screen.
Conclusion: Gift bonus remap either not received or given to wrong character.

CCP Guard wrote:
There have been questions as to which character on the account will get the remap and the answer to that is; the "main" character as determined by the highest number of skill points.


EDIT: Would appreciate feedback as to whether we should petition or wait for a fix.
EDIT 2: Everyone read this https://forums.eveonline.com/default.aspx?g=posts&t=49374 and wait a few hours!
Marcos Corleone
The Coke Factory
#186 - 2011-12-22 13:03:42 UTC
Likewise. In the Transaction History, the remap appears as paid but i can only see the bonus remap/s I had yesterday.
Scatim Helicon
GoonWaffe
Goonswarm Federation
#187 - 2011-12-22 13:06:48 UTC
Othran wrote:
The remap appears to have been given to the character with the LOWEST skill points on an account and not the character with the highest skill points. This appears to happen on all accounts where more than one character exists.

Better work out a way to fix this fast or your petition queue is going to be long enough to keep GMs busy until June. No joke.

Edit - same thing has happened to two other people so I'm assuming this is a global screwup and not specific to me.


Yeah, looks like its happened to everyone

CCP are the best griefers in this game

Every time you post a WiS thread, Hilmar strangles a kitten.

JEK3
Dissonance Corp
#188 - 2011-12-22 13:38:02 UTC
Hi,

just to make sure, can I use the bonus remap I have at a later date or do I have to use it today? I don't want to lose such a great gift from CCP and I prefeer to double-check everything ;)
Marcos Corleone
The Coke Factory
#189 - 2011-12-22 13:43:53 UTC
JEK3 wrote:
Hi,

just to make sure, can I use the bonus remap I have at a later date or do I have to use it today? I don't want to lose such a great gift from CCP and I prefeer to double-check everything ;)



You can use it whenever you want. Once you have it, there is no expiration date... At least it was not until now :)
JEK3
Dissonance Corp
#190 - 2011-12-22 13:49:37 UTC
Thank you very much for your answer Marcos!
Tiger's Spirit
Perkone
Caldari State
#191 - 2011-12-22 14:32:52 UTC  |  Edited by: Tiger's Spirit
New infos :

https://forums.eveonline.com/default.aspx?g=posts&t=49374

"Players who chose a neural remap as their gift will receive this during December 22. The neural remap will be assigned automatically to the character with the most skillpoints on the account. The remaps will be issued from 14:30 UTC and will be applied throughout the day so you may need to log out and back in to see this item. This gift will not show in the redeeming system and instead will appear in the remap listing of the highest skill point character on your account. In the event that you would like the remap applied to another character on the same account then submit a petition in the 'Billing' queue and we will assist you with that. Please note that remaps cannot be transferred between accounts.

The ammunition, except for crystals, is given out in stacks. Once you claim your gift from the redeeming system, these stacks will be unpacked to your hangars with each ammunition stack containing 100 units of ammunition. The fuel blocks are also given out in stacks and each fuel block stack contains 40 fuel blocks.

Player who chose gifts containing ammunition will see these in the redeeming system. Depending on their gift, 100 stacks of small ammunition (unpacked into 10.000 units of small ammunition once claimed and delivered to their hangar) or 50 stacks of medium ammunition (unpacked into 5.000 units of medium ammo) or 25 stacks of large ammunition (unpacked into 2.500 units of large ammo). Players, who chose the fuel blocks as gift, will see 25 stacks of fuel blocks in the redeeming system (unpacked into 1.000 fuel blocks once claimed and delivered to their hangar).

Aurum is given out as 2 tokens with 1,000 units in each token. These items can be sold on the market or you can right click on the item and add the Aurum to your wallet.

All other items in the redeeming system will show the exact amount of the items being delivered to your hangar once claimed.

Once you have claimed your items from the redeeming system, the items will instantly appear in your hangar and can be used by you.

Enjoy your holiday gifts!"

Fixed for me now.
Ottersmacker
Genos Occidere
HYDRA RELOADED
#192 - 2011-12-22 14:54:17 UTC  |  Edited by: Ottersmacker
I see multiple available remaps on my two 800k SP market hub price check characters, but the highest SP character (this one) has nothing. I don't think CCP wants to resolve this case-by-case due to the sheer number of potential mistakes, so.. going to wait for a while for further instructions. welp

// all is well now :)

i just locked an open door.. strange, yet symbolically compelling.

El 1974
Green Visstick High
#193 - 2011-12-22 20:17:40 UTC
I didn't have the remap before DT, but now I do. Relog and recheck before you petition.
Cynika
Polisz Produkszyn Korporejszyn
#194 - 2011-12-22 20:31:05 UTC
The problem with Christmas gifts is not only with remaps. We were supposed to get 1000 fuel blocks od each type - what I get was all fuel block types but quantity 25. Is it a joke?
Xander Hunt
#195 - 2011-12-23 09:44:21 UTC  |  Edited by: Xander Hunt
Cynika wrote:
The problem with Christmas gifts is not only with remaps. We were supposed to get 1000 fuel blocks od each type - what I get was all fuel block types but quantity 25. Is it a joke?


EDIT: Disregard. Read a few posts up. The 25 DO unpack to 1000 each.
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