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EVE New Citizens Q&A

 
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Was there a character Wipe(reset) in the Past?

First post First post
Author
Draken Killan
Hedion University
Amarr Empire
#1 - 2015-01-13 05:00:22 UTC
Coming back to the game and,..

1)Had to reset char pic, and look....(fine doesn't effect mush, like the new looks)

2)Was in a starter ship?....(Last left with multiple ships)

3)And had about all skills reset at unknown?!?!


Okay, When I left this game I had six ships( Executioner, Tormentor, Mallor, Sigil, a Modded Venture, and others) that have now aparently vanished with all the skills I had built around them. The minor issues of my contacts giving me missions I have no hope of doing would be dealt with IF I had my bigger ships.

IS THIS A GLITCH?
or
Am I starting from scratch yet again?
Memphis Baas
#2 - 2015-01-13 05:08:29 UTC
They went from pics to 3D avatars a while ago, so that's why the char pic reset.

They changed some skills and refunded some points that you can re-assign, check your character sheet. This is like instant training. They also changed prerequisites for quite a few skills.

Your multiple ships should still be there; check your assets. If not, check your wallet journal / transactions, see if it goes back far enough to indicate whether you've sold them. If not, petition, perhaps they can tell you what happened to your ships.
Draken Killan
Hedion University
Amarr Empire
#3 - 2015-01-13 05:23:49 UTC


Memphis Baas wrote:
They changed some skills and refunded some points that you can re-assign, check your character sheet. This is like instant training. They also changed prerequisites for quite a few skills.


Not Quite, No points and even the most basic skills(shields and others) are lv 2 or 3 not 4 & 5's I left them at.

Memphis Baas wrote:
Your multiple ships should still be there; check your assets. If not, check your wallet journal / transactions, see if it goes back far enough to indicate whether you've sold them. If not, petition, perhaps they can tell you what happened to your ships.


Nothing in assests-> first place i checked. No notice or any transactions, petition(via Game) was launched. Besides I knew I was coming back to the game at some point and would not have sold the games. Not to mention the disappearance of the starting contacts, and have to deal with lv 1 contacts.

Playing my second character, lot less lost(Barely started him), and I'll wait on a response. Worst comes to worse I'll have to delete this problematic character and rebuild on a year and a half of skills and mining....
Nariya Kentaya
Ministry of War
Amarr Empire
#4 - 2015-01-13 06:51:36 UTC
Draken Killan wrote:


Memphis Baas wrote:
They changed some skills and refunded some points that you can re-assign, check your character sheet. This is like instant training. They also changed prerequisites for quite a few skills.


Not Quite, No points and even the most basic skills(shields and others) are lv 2 or 3 not 4 & 5's I left them at.

Memphis Baas wrote:
Your multiple ships should still be there; check your assets. If not, check your wallet journal / transactions, see if it goes back far enough to indicate whether you've sold them. If not, petition, perhaps they can tell you what happened to your ships.


Nothing in assests-> first place i checked. No notice or any transactions, petition(via Game) was launched. Besides I knew I was coming back to the game at some point and would not have sold the games. Not to mention the disappearance of the starting contacts, and have to deal with lv 1 contacts.

Playing my second character, lot less lost(Barely started him), and I'll wait on a response. Worst comes to worse I'll have to delete this problematic character and rebuild on a year and a half of skills and mining....

might have been hacked if you go to suspicious sights, i know alot of the hackers like to get the character podded with alpha clone a couple dozen/hundred times for the "lulz" and the extra FU it gives the victim
ergherhdfgh
Imperial Academy
Amarr Empire
#5 - 2015-01-13 07:07:19 UTC
Memphis Baas wrote:
They went from pics to 3D avatars a while ago, so that's why the char pic reset.



While he is an '09 toon so he is old enough for that the venture did not exist in game until long after the avatar changes. He seems to be obviously confused about something.

OP are you sure that you only had one trial account and that you are not getting 2 different accounts confused?

Want to talk? Join Cara's channel in game: House Forelli

Gregor Parud
Imperial Academy
#6 - 2015-01-13 08:27:14 UTC  |  Edited by: Gregor Parud
OP, I bet you reactivated the wrong account. I've had that: "where the fck are my skills and assets!", "uhm... hmm... wait. Oh crap".

Also, if you had any assets in corp hangars instead of personal ones then you might have lost access to them if the corp dissolved or you got removed by the CEO.
J'Poll
School of Applied Knowledge
Caldari State
#7 - 2015-01-13 10:53:55 UTC
I'm also suspecting resubbing of wrong account.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

Draken Killan
Hedion University
Amarr Empire
#8 - 2015-01-13 18:58:46 UTC
Gregor Parud wrote:
OP, I bet you reactivated the wrong account. I've had that: "where the fck are my skills and assets!", "uhm... hmm... wait. Oh crap".

Also, if you had any assets in corp hangars instead of personal ones then you might have lost access to them if the corp dissolved or you got removed by the CEO.


This would be true if my credit bal wasn't correct! I only had two characters(1 account) and both were reset.
Orlacc
#9 - 2015-01-13 19:33:19 UTC  |  Edited by: Orlacc
edited for niceness

"Measure Twice, Cut Once."

J'Poll
School of Applied Knowledge
Caldari State
#10 - 2015-01-13 20:51:10 UTC
Draken Killan wrote:
Gregor Parud wrote:
OP, I bet you reactivated the wrong account. I've had that: "where the fck are my skills and assets!", "uhm... hmm... wait. Oh crap".

Also, if you had any assets in corp hangars instead of personal ones then you might have lost access to them if the corp dissolved or you got removed by the CEO.


This would be true if my credit bal wasn't correct! I only had two characters(1 account) and both were reset.


It is weird.

As nobody (any of the other many many characters) had that, none of the active or inactive ones.

The only "purge" CCP recently did was clearing all names of inactive trial accounts that never were subbed (as they likley won't return anyway).

Upload your EVEboard...so we can see you have NO skills at all...

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

Quanah Comanche
#11 - 2015-01-13 21:08:09 UTC
You have submitted a ticket right?
Draken Killan
Hedion University
Amarr Empire
#12 - 2015-01-14 04:27:34 UTC
J'Poll wrote:

Upload your EVEboard...so we can see you have NO skills at all...



http://i1057.photobucket.com/albums/t384/towerimp1/20150114041901_zps34d058d7.png
Draken Killan
Hedion University
Amarr Empire
#13 - 2015-01-14 04:41:28 UTC
Steve Ronuken
Fuzzwork Enterprises
Vote Steve Ronuken for CSM
#14 - 2015-01-14 12:21:14 UTC
The forums really aren't the place to ask about this kind of thing.

That's what petitions are for.

Woo! CSM XI!

Fuzzwork Enterprises

Twitter: @fuzzysteve on Twitter

J'Poll
School of Applied Knowledge
Caldari State
#15 - 2015-01-14 13:32:10 UTC
Steve Ronuken wrote:
The forums really aren't the place to ask about this kind of thing.

That's what petitions are for.


Well, I partially agree with that.


I understand to ask on the forums if it happened. If it did, saved you the time of the petition.

But as it clearly hasn't happened, yes a petition would be wise to see what exactly happened and if CCP can assist

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

ISD LackOfFaith
ISD Community Communications Liaisons
ISD Alliance
#16 - 2015-01-14 15:15:08 UTC
As might be apparent, there have been no character resets that anyone knows of. Your case looks special, and should really be addressed by a GM at CCP. Please file a support ticket about this. Good luck resolving this!

ISD LackOfFaith

Captain

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to Eve Mail or anything other than the forums.

Draken Killan
Hedion University
Amarr Empire
#17 - 2015-01-18 22:22:47 UTC
ISD LackOfFaith wrote:
As might be apparent, there have been no character resets that anyone knows of. Your case looks special, and should really be addressed by a GM at CCP. Please file a support ticket about this. Good luck resolving this!



I did on 2015-01-13..... Still Nothing!
(I mean a simple, "We are looking into it" would be nice)

But I know you guys are busy with the new stuff, so I'll sit and wait!
J'Poll
School of Applied Knowledge
Caldari State
#18 - 2015-01-18 22:29:31 UTC
Draken Killan wrote:
ISD LackOfFaith wrote:
As might be apparent, there have been no character resets that anyone knows of. Your case looks special, and should really be addressed by a GM at CCP. Please file a support ticket about this. Good luck resolving this!



I did on 2015-01-13..... Still Nothing!
(I mean a simple, "We are looking into it" would be nice)

But I know you guys are busy with the new stuff, so I'll sit and wait!


Well, ISD isn't busy with it, they are just volunteer players that help with "trivial" stuff like forum moderation / helping new players.

They aren't CCP and also don't have any "inside info" regarding petitions.

All you can do is hope.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

Orlacc
#19 - 2015-01-18 23:03:30 UTC
While you wait, did you reset your cache and such?

"Measure Twice, Cut Once."

Draken Killan
Hedion University
Amarr Empire
#20 - 2015-01-19 23:12:21 UTC
Orlacc wrote:
While you wait, did you reset your cache and such?



Yes, no dice! Sorry. Day 6, no responce to ticket.