Issues, Workarounds & Localization

Good day, now I also created a petition and *again* contacted my ISP for not being able to connect to the game. In the original petition I have been told the issue must be with the ISP. ISP says however, connection is fine and all is in order. When I am tracing (IP address to check for eve gathered from the wiki as well as confirmed with the GM), I am getting stuck at 62.115.137.197 - an address which whois tells me is owned by Telianet (http://whois.domaintools.com/62.115.137.197). My ISP says that is not a contract partner of them, if I understood them correctly. So I wonder why I am not ending up at CCP servers (a service for which I am paying), but getting lost on character login at Telianet?

Are there any known issues with these guys (besides their rather bad reputation on the internetz) that CCP can tackle? Any community input on how to avoid going through those guys servers?

Edit: On a PingPlotter analysis, it is also quite obvious that I get a rather neat spike in latency on the telia servers between me and CCP - ping is doubling at the very least somewhere between two Telia servers.

Edit: Now the packet loss (100%) occurs after 62.115.137.203 or 213.155.133.3 or 80.91.250.241 - in each case the DNS name originates to London - ldn-b3-link.telia.net with a 100% loss and latency spikes on the earlier telia servers starting at 7-fold above average (which is approx 15 to 20ms before being routed through telia and 170 ms plus after being routed through telia servers.).

Edit: ISP checked twice now, no issues on my or its end.

Edit: No idea whether it is luck or something was changed somewhere now, but it appears I can login again, at least occasionally!