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Missing Warp Effect

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Kahz Niverrah
Distinguished Johnsons
#1 - 2011-09-12 23:35:46 UTC
Just wondering what's going on with the missing warp effect bug? It was introduced in Incursion and it still hasn't been addressed. I opened a bug report a while back and was told that it was a known issue. Guess it's not a simple fix if it's still broken. Any ETA?

I don't always post on the forums, but when I do, I post with my main.
GM Xamother
Game Masters
C C P Alliance
#2 - 2011-09-13 01:41:29 UTC
Kahz Niverrah wrote:
Just wondering what's going on with the missing warp effect bug? It was introduced in Incursion and it still hasn't been addressed. I opened a bug report a while back and was told that it was a known issue. Guess it's not a simple fix if it's still broken. Any ETA?


This was fixed, but it would appear some players are experiencing this issue again. When did you file the bug report regarding this please?

Best regards,
Senior GM Xamother
EVE Online Customer Support

GM Xamother | Senior Game Master
Saphyrie
Nefantar Expeditionary Force
EDENCOM DEFENSIVE INITIATIVE
#3 - 2011-09-13 03:04:38 UTC  |  Edited by: Saphyrie
I also get this. Warp effect is very.. hmm.. sporadic. Sometimes it works, sometimes it doesnt. It's pretty random.

However, I've never noticed the warp effect missing when running a single client, only when running two clients. It *kind of* seems like the client that doesn't have focus loses warp effect more often than the one that does have focus, but its not a sure thing, its still fairly random. Sometimes both clients have no effect, sometimes they both have effect, most often one has it, one doesn't.

EDIT: Also, it flips around a lot. I run my two characters together pretty much always and they fleet warp around. The missing effect affects both clients, sporadically. IE: One time I fleet warp, both clients have effect, next time, one might not have effect, another time, the other one lost the effect but the first one worked ok, and of course, sometimes both get no effect. Just saying it's not a permanent glitch, one time you warp its there, another time its not.
GM Xamother
Game Masters
C C P Alliance
#4 - 2011-09-13 04:14:31 UTC
Saphyrie wrote:
I also get this. Warp effect is very.. hmm.. sporadic. Sometimes it works, sometimes it doesnt. It's pretty random.

However, I've never noticed the warp effect missing when running a single client, only when running two clients. It *kind of* seems like the client that doesn't have focus loses warp effect more often than the one that does have focus, but its not a sure thing, its still fairly random. Sometimes both clients have no effect, sometimes they both have effect, most often one has it, one doesn't.

EDIT: Also, it flips around a lot. I run my two characters together pretty much always and they fleet warp around. The missing effect affects both clients, sporadically. IE: One time I fleet warp, both clients have effect, next time, one might not have effect, another time, the other one lost the effect but the first one worked ok, and of course, sometimes both get no effect. Just saying it's not a permanent glitch, one time you warp its there, another time its not.


Could you please file a bug report about this at:

https://bugs.eveonline.com/

Instructions on how to file a good bug report can be found at:

http://wiki.eveonline.com/en/wiki/Bug_reporting

Best regards,
Senior GM Xamother
EVE Online Customer Support

GM Xamother | Senior Game Master
Kahz Niverrah
Distinguished Johnsons
#5 - 2011-09-13 12:17:25 UTC
GM Xamother wrote:
This was fixed, but it would appear some players are experiencing this issue again. When did you file the bug report regarding this please?


Thanks for taking the time to reply. I opened the bug report on 6/25/2011. The bug report ID is 113862.

Also, for what it's worth, I only run a single client and still have this problem.

Thanks.

I don't always post on the forums, but when I do, I post with my main.
jonnykefka
Adhocracy Incorporated
Adhocracy
#6 - 2011-09-13 12:59:39 UTC  |  Edited by: jonnykefka
I will file a bug report when I get home, if I have the time, but I'm getting a pretty specific symptom. I won't get the "warp tunnel" effect, but I will still get the blue-shifting effect ahead of me and the red-shifting effect behind. It's basically like it's just failing to render the tunnel animation, even though some of the associated effects still work.

And yeah, completely random. I can't get a consistent repro but I'm getting it probably 70% of the time I enter warp, regardless of where I am, what I'm doing, what ship I'm in, what account I'm on...etc.
Kahz Niverrah
Distinguished Johnsons
#7 - 2011-09-15 12:10:18 UTC
Bump. The warp effect is actually pretty useful for knowing how close you are to coming out of warp. I know you can watch the range and speed, but the effect is way more intuitive.

I don't always post on the forums, but when I do, I post with my main.
Oberine Noriepa
#8 - 2011-09-15 17:21:00 UTC
Yeah, the warp effect still occurs sporadically for me. Sad

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GM Karidor
Game Masters
C C P Alliance
#9 - 2011-09-15 17:56:53 UTC
Anyone experiencing the missing warp tunnel, can you check if you have depth effects effects enabled in the "Display & Graphics" tab of the game settings, and see if disabling this option helps the warp tunnel to show up more reliably?

GM Karidor | Senior Game Master
Kahz Niverrah
Distinguished Johnsons
#10 - 2011-09-15 19:29:47 UTC
GM Karidor wrote:
Anyone experiencing the missing warp tunnel, can you check if you have depth effects effects enabled in the "Display & Graphics" tab of the game settings, and see if disabling this option helps the warp tunnel to show up more reliably?

I have depth effects & HDR disabled. AA is set to high, shadows and post processing are set to low. Thanks.

I don't always post on the forums, but when I do, I post with my main.
ISquishWorms
#11 - 2011-09-15 20:20:11 UTC
I have never had warp tunnel missing but I am running the game in the lowest possible settings, I don't know if this is relevant and might help locate this issue.

‘No, this isn't it at all. Make it more... psssshhhh’.
Sun Seer
Center for Advanced Studies
Gallente Federation
#12 - 2011-09-15 21:44:30 UTC
Same problem here. Depth effect disabled and warp effect seems to be missing around 50% of the time. Warping around seems to take longer, as you can't tell when your coming out of warp.

Several people I've spoken to in game are still having the same problem
Oberine Noriepa
#13 - 2011-09-15 22:11:30 UTC  |  Edited by: Oberine Noriepa
I took a screenshot of my settings. (Clicky)

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Aelana Anais
Aliastra
Gallente Federation
#14 - 2011-09-16 13:58:16 UTC
I am also still getting the issue (it was never fixed for me) and I have tried various iterations of settings, etc including depth effects.

Additionally I just noticed that on the mission Recon (3 of 3) the toxic cloud is not showing up... it looks just like normal space except the random debris and the damage periodically.
ISquishWorms
#15 - 2011-09-16 16:37:59 UTC  |  Edited by: ISquishWorms
I took a screenshot of my settings (Settings) (yes I know rubbish old graphics card)

I always seem to get the warp tunnel, but a friend who also has their settings maxed out as they have a decent PC does not always get the warp tunnel. This is why I wonder if it is a setting or resolution thing that is causing this to happen.

Edit added plain text link: http://img695.imageshack.us/img695/4981/settingsq.jpg

‘No, this isn't it at all. Make it more... psssshhhh’.
Nataliya Barre
Men of Mayhem Inc.
Stockholm Syndrome.
#16 - 2011-09-16 17:30:21 UTC
Aelana Anais wrote:
I am also still getting the issue (it was never fixed for me) and I have tried various iterations of settings, etc including depth effects.

Additionally I just noticed that on the mission Recon (3 of 3) the toxic cloud is not showing up... it looks just like normal space except the random debris and the damage periodically.


Same Sad
Baylan Naskingar
Pator Tech School
Minmatar Republic
#17 - 2011-09-17 08:05:41 UTC
Also having the same problem, warp effect only happening rarely...about 1 in 10 jumps.
GM Karidor
Game Masters
C C P Alliance
#18 - 2011-09-17 15:14:53 UTC
Thanks everyone for the replies. At this points I am sadly out of ideas in regards to this specific issue and it's likely that we will need to collect more information on this in the form of bug reports. Please include a DxDiag file and the settings screenshot to that report, and if you managed to catch such a missing warp with the logserver tool, then add that log file to the bug report as well.

In regards to the missing cloud in the mission "Recon (3 of 3)" as mentioned by Aelana Anais, there is no need to bug report this anymore. We know about it and this is already being worked on, albeit I sadly have no information at this point on when the cloud will return.

GM Karidor | Senior Game Master
Oberine Noriepa
#19 - 2011-09-17 23:04:18 UTC  |  Edited by: Oberine Noriepa
GM Karidor wrote:
Thanks everyone for the replies. At this points I am sadly out of ideas in regards to this specific issue and it's likely that we will need to collect more information on this in the form of bug reports. Please include a DxDiag file and the settings screenshot to that report, and if you managed to catch such a missing warp with the logserver tool, then add that log file to the bug report as well.

Done. Hope this helps out. Smile

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Sellendis
The Ares project
#20 - 2011-09-18 07:51:06 UTC
I also have missing warp effect sometimes, single client only.

Noticed a weird thing about it, its not just the effect missing, the whole warp is bugged. I warp my badger/noctis/whatever and when it warps without the effect, the distance counter doesn't go down.
For example, if the destination is 10.545 AU away, i am in the "warp", the distance always stays the same (10.565) until i drop out of warp and then its few km or something.
First few times i was thinking that eve froze, ship flying in invisible warp, distance not going down...then it become an usual thing.
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