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Ships & Modules

 
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Terrible response time on petition

First post
Author
Thieving Monkey
ANZAC ALLIANCE
Goonswarm Federation
#1 - 2011-12-12 23:03:06 UTC
I have been waiting 9 days for a reply to a ship-loss petition.
I'm wondering if this is the current norm, and when can I expect a GM to actually reply?

I'm trying my best to be patient, which is why I'm asking here instead of spamming stuck petitions and ranting 'n' raving.

I noticed this emote and decided to throw it in. Pirate
Lady Spank
Get Out Nasty Face
#2 - 2011-12-12 23:08:11 UTC
Ship losses are low priority.

(ಠ_ృ) ~ It Takes a Million Years to Become Diamonds So Lets Just Burn Like Coal Until the Sky's Black ~ (ಠ_ృ)

Headerman
Native Freshfood
Minmatar Republic
#3 - 2011-12-12 23:26:54 UTC
A corpie just had to wait 3 weeks to get his main char back. It was suspended for 'suspicious activity', after many petitions and raging emails they gave it back to him.

Looks like the really have their hands full over there

Australian Fanfest Event https://forums.eveonline.com/default.aspx?g=posts&find=unread&t=90062

Gritz1
Ice Fire Warriors
#4 - 2011-12-12 23:31:46 UTC
I generally get responses within the hour. Ship loss was answered within 3 hours. Dunno what happened to you.
Thieving Monkey
ANZAC ALLIANCE
Goonswarm Federation
#5 - 2011-12-12 23:47:12 UTC
Gritz1, if I may ask, have you had a response to a ship loss petition this month?

I'm probably correct in saying it's the holiday season that has the GMs overwhelmed. But, what business does not bolster their workforce in preparation of a busy season? Terrible planning and management.

I'm not doing anything if they need more GMs. I'd answer my own petition and be totally unbiased, then I'll go above my head if I don't like my response!

Have somemore cool pirate emote. Pirate
Joe SMASH
You Got A Purty Mouth
#6 - 2011-12-12 23:49:25 UTC
Create a new petition under stuck.

Say, "I'm SUCK without a ship! I got STUCK in my current predicament by (insert actual problem here). Thanks for STICKING around and helping me. I'm glad I STUCK around and got to talk with you. STUCK."

That'll get you bumped right to the top of the current queue.
Aestivalis Saidrian
Revenent Defence Corperation
Ishuk-Raata Enforcement Directive
#7 - 2011-12-13 00:34:52 UTC
Hell, still waiting for the petition for a new Legion because my current one went asploded instead of jumping because of Spontaneous AFK. Seriously, jumped to stargate, aligned, heard warpdrive active and puttered in that direction.

This ontop of the Legion lolcap bug for Afterburners. Just gotta be patient, I guess. What?
Asuka Smith
StarHunt
#8 - 2011-12-13 02:07:24 UTC
They shouldn't give anyone a ship back under any circumstances, more fair that way.
Jack Miton
School of Applied Knowledge
Caldari State
#9 - 2011-12-13 02:09:49 UTC
Go to Jita, buy new ship, stop crying?

There is no Bob.

Stuck In Here With Me:  http://sihwm.blogspot.com.au/

Down the Pipe:  http://feeds.feedburner.com/CloakyScout

Liang Nuren
No Salvation
Divine Damnation
#10 - 2011-12-13 02:14:39 UTC
I am under the impression they gave the community team's work load to the GMs that previously handled petitions...

-Liang

I'm an idiot, don't mind me.

CCP Spitfire
C C P
C C P Alliance
#11 - 2011-12-13 08:45:46 UTC
Please refer to this thread for more information on the current petition response times.

Thread locked for offtopic.

CCP Spitfire | Marketing & Sales Team @ccp_spitfire