These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

Unable to Connect

First post
Author
Previous Topic Next Topic
Phil Ford
The Scope
Gallente Federation
#1 - 2014-06-15 14:07:57 UTC

I have not been able to connect for several days. Doesn't seem to be any solution. Here is the error message I am getting:

"You are seeing this because no connection could be made to the content server or something went wrong while loading the online content."


Does anyone know what I need to do?
Ramona McCandless
Silent Vale
LinkNet
#2 - 2014-06-15 14:08:42 UTC
Have you tried;

Running Repair?

Uninstalling and reinstalling?

"Yea, some dude came in and was normal for first couple months, so I gave him director." - Sean Dunaway

"A singular character could be hired to penetrate another corps space... using gorilla like tactics..." - Chane Morgann
Phil Ford
The Scope
Gallente Federation
#3 - 2014-06-15 14:12:59 UTC

Yes, I have tried, nothing seems to help.
Ursula Thrace
Dreamland Augmented Consortium
#4 - 2014-06-15 14:18:38 UTC
firewall settings maybe?

eve online original intro
Phil Ford
The Scope
Gallente Federation
#5 - 2014-06-15 14:20:15 UTC
I get an error which says "No connection could be made because the target machine actively refused it"
ElQuirko
University of Caille
Gallente Federation
#6 - 2014-06-15 14:20:42 UTC
Phil Ford wrote:
I get an error which says "No connection could be made because the target machine actively refused it"


In that case EVE just doesn't want you?

Dodixie > Hek
Kitty Bear
Deep Core Mining Inc.
Caldari State
#7 - 2014-06-15 14:24:56 UTC
Is your ISP Virgin Media ?
ISD Ezwal
ISD Community Communications Liaisons
ISD Alliance
#8 - 2014-06-15 23:44:24 UTC
I have removed a rule breaking post and those quoting it.

The Rules:
5. Trolling is prohibited.

Trolling is a defined as a post that is deliberately designed for the purpose of angering and insulting other players in an attempt to incite retaliation or an emotional response. Posts of this nature are disruptive, often abusive and do not contribute to the sense of community that CCP promote.



This thread has also been moved to Issues, Workarounds & Localization.

ISD Ezwal Community Communication Liaisons (CCLs)
qwanza
Infinite Violence
Trigger Happy.
#9 - 2014-06-16 23:28:55 UTC
Similar issue here, every time i try to log in i get a message saying : The connection to the server was closed.'' i havent been able to get on the tranquility server for 2 or 3 days now.
Ordo Vhett
Dark Skies Dojo
#10 - 2014-06-18 02:38:06 UTC
i get the same error
i have repaired launcher, uninstalled and reinstalled
rebooted a million times and 1 out of ever 50 attempts it will connect no issues prior to kronos
Ordo Vhett
Dark Skies Dojo
#11 - 2014-06-18 22:46:10 UTC
is anyone at ccp checking this?
additional info:
i have no firewall
no proxy
all other content connects no problem

all my launcher says is:
OFFLINE MODE
You are seeing this because no connection could be made to the content server or something went wrong while loading the online content.

Restart Launcher
Ordo Vhett
Dark Skies Dojo
#12 - 2014-06-24 02:19:29 UTC
still only getting the following error
OFFLINE MODE
You are seeing this because no connection could be made to the content server or something went wrong while loading the online content.

Restart Launcher

i have to run repair tool to get game updates and then bypass the launcher in order to launch the game; repair tool connects and downloads the updates no problem; client, once launched by bypassing launcher, runs fine and connects to the server with no problem;

So the problem is in the Launcher; Since CCP cant seem to tell me how to work around this issue Ill tell anyone else having this problem

1. Run repair tool
This will update the client with any patches that have been pushed
2. Bypass EVE Launcher
Run exefile.exe located in the bin folder
/CCP/EVE/BIN/EXEFILE.EXE
This will launch the client and bring you to a login screen; if update was complete it will allow you to login.
if update was not successful then it will tell you to download the update (which wont download) You will get an error about not connecting; repeat from step 1
Ordo Vhett
Dark Skies Dojo
#13 - 2014-07-12 04:24:15 UTC
turns out this is caused by Kaspersky PURE 3.0 and it secure connection monitoring
http://support.kaspersky.com/us/9927#block1 this will show how to disable
Ivan Krividus
Cold Lazarus Inc
The-Expanse
#14 - 2014-07-14 21:21:33 UTC
Phil Ford wrote:

I have not been able to connect for several days. Doesn't seem to be any solution. Here is the error message I am getting:

"You are seeing this because no connection could be made to the content server or something went wrong while loading the online content."


Does anyone know what I need to do?



Exact same issue for days now. When i reinstall the game it does work but stops working the next day, only for me to have to reinstall it again. Yes ive tried restarting, ive tried messing with the firewall, i have (of course) reinstalled it three times, i have run the game repair, i have tried using the exe file, i have made sure i am connected to the internet, i have reinstalled my wifi card drivers, I have tested the game on two routers, I checked if TQ itself was online, i've tried everything to no avail.