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Need some help with this one
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Dominic Sezara
BIack Sun Syndicate
Independent Miners Alliance
#1 - 2014-07-09 16:30:02 UTC
hey all. I have a question, can i connect this account to a new bank account? MY mother passed away this year and her account was connected to this account. I want to know, is there anything i can do to get this account on to a new bank account? I dont want to just give up on this account after spending 3+ years on it
DaReaper
Net 7
Cannon.Fodder
#2 - 2014-07-09 16:31:38 UTC  |  Edited by: DaReaper
Dominic Sezara wrote:
hey all. I have a question, can i connect this account to a new bank account? MY mother passed away this year and her account was connected to this account. I want to know, is there anything i can do to get this account on to a new bank account? I dont want to just give up on this account after spending 3+ years on it


Account Manager Go in there and you can change your payment information

Either under game time, change subscription plan, or game time cancel subscription, then resubscribe with the new info

OMG Comet Mining idea!!! Comet Mining!

Eve For life.
Jimmy O'Shanty
The Westies
#3 - 2014-07-09 16:34:02 UTC
Simply update your billing information me thinks.
Schmata Bastanold
In Boobiez We Trust
#4 - 2014-07-09 16:34:18 UTC
I think if you go to Account Management\Game Time\Change subscription plan and select plan you should be able to enter new bank details. But that might mean you will need to change subscription plan not select the same, I don't remember exactly. Otherwise you should petition it with proper category and since it is about finances support should get back to you shortly.

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RoAnnon
Republic University
Minmatar Republic
#5 - 2014-07-09 19:07:55 UTC
Sorry for your loss man.

So, you're a bounty hunter. No, that ain't it at all. Then what are you? I'm a bounty hunter.

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Eve Vegas 2015 Pub Crawl Group 9

Houston EVE Meet
Ralph King-Griffin
New Eden Tech Support
#6 - 2014-07-09 19:10:11 UTC  |  Edited by: Ralph King-Griffin
Jimmy O'Shanty wrote:
Simply update your billing information me thinks.

And o7 to your Man Mam.

I'll apologise for that, my phone's auto correct is somewhat insensitive.

Murderers of Negotiable Motivations

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WASPY69
Xerum.
#7 - 2014-07-09 20:55:11 UTC
When your sub runs out you will get an email saying "Renewal of your account failed etc.." then when you go to your account page it will say "Account Disabled", and simply go to the link that says "Add game time".
Use the same name/address (if unchanged of course) and simply enter a new credit card number/bank account number and voila!
I use a newly generated online card number every time I renew my sub and haven't had any problems so far.

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