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Stuck on a tutorial mission "Cash Flow for Capsuleers (3 of 10)
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Danto Maz
University of Caille
Gallente Federation
#1 - 2014-07-09 14:14:36 UTC
Secret documents missing after killing pirates. Looted all the cargoholds but no documents. This kinda sucks if it's a bug since it's the tutorial lol!
Antillie Sa'Kan
Imperial Shipment
Amarr Empire
#2 - 2014-07-09 14:15:55 UTC
File a petition and a GM can reset the mission for you.
Daniel Plain
Doomheim
#3 - 2014-07-09 15:28:43 UTC
Antillie Sa'Kan wrote:
File a petition and a GM can reset the mission for you.

seconed. GMs are usually pretty active in beginner systems, so much so that i was randomly asked by a GN if i need help when i went afk during the tutorials once.

I should buy an Ishtar.
Radiant Infinity
Doomheim
#4 - 2014-07-09 17:48:17 UTC
From memory, the documents are not in a wreck, but a container.
Danto Maz
University of Caille
Gallente Federation
#5 - 2014-07-09 17:54:46 UTC
Alright wonderful. I just need to figure out a way to petition but I guess I can google 'how to petition gm eve online' :-)
DeMichael Crimson
Republic University
Minmatar Republic
#6 - 2014-07-09 19:52:05 UTC  |  Edited by: DeMichael Crimson
Hi, welcome to Eve.

Currently there's 3 different options available to contact Customer Service :

1 = File a support ticket in-game by pressing F12 or click the "Help" button in the NeoCom and select "Create new support ticket"

2 = Write a support ticket in the web-browser by selecting "Create New Support ticket" in the EVE-SUPPORT section of www.eveonline.com

3 = Send an E-mail direct to support@eveonline.com

Best way is the in-game option (F12 key), for Category / Group = Game Play / Stuck. A Game Master should respond quickly. Usually within 10 to 15 minutes.

https://wiki.eveonline.com/en/wiki/Customer_Support

Good luck to you.



DMC

'The Plan' | California Eve Players | Proposal - The Endless Battle
Hasikan Miallok
Republic University
Minmatar Republic
#7 - 2014-07-10 04:55:35 UTC
Radiant Infinity wrote:
From memory, the documents are not in a wreck, but a container.


Yep, they are in a container that appears near one of the wrecks.

If you do not pick it up the container within 2 hours it disappears and will not come back after reset, you will need to get the mission reset.